Management Customer Service
Resume:
GREGORY BRUCE ARROWOOD
**** ********* ****, **********, **, 21034
*******.*.********@*****.***
https://www.linkedin.com/in/greg-arrowood-b33600107
PROFESSIONAL SUMMARY
Logistics Manager with Active TS/SCI Clearance offering over 25 years of experience. Customer service professional; possess an extensive background in supply chain management and inventory control derived from conducting supply operations for Department of Defense worldwide deployments. Demonstrated expertise in fleet management and transportation management; managed a fleet over one hundred and twenty-five vehicles. Proven ability to manage large scale inventories and ensure timely correction of discrepancies. Seasoned organizational leader; supervised teams of up to 120 personnel and managed risk along multiple lines while maintaining assets valued at over $1B. Ensures rapid, accurate delivery of equipment, and materials while maximizing resources to streamline operations. Possesses CDL Class A operator’s license and demonstrated expertise in driving / maneuvering skills. Career is supported by Associate's Degree Logistics Management and current pursuit of Bachelors of Science Degree in Interdisciplinary Studies with concentration in Business Management.
Strategic Planning
Quality Analysis
Organizational Leadership
Government Purchasing
Supply Chain Management
Customer / Client Service
Expert Planner
Policy Implementation
Program Management
Operational Reports
Budget Planning
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
United States Air Force - multiple locations 1991 - 2016
Logistics Plans Superintendent Oct 2013 - Present
Served as a leader of a multidisciplinary team that conducts planning/execution of multiple deployments, projects, studies and processes for over 1,400 personnel on a routine basis. Developed evaluated, monitored, and supervised logistics plans and programs including War Reserve Materiel (WRM), deployments, employment, and support planning and agreements
Performed logistics deliberate planning processes. Monitored and resolved logistics limiting factors. Prepared, evaluated, and supervised all aspects of deployment planning, dispersal, sustainment, recovery, reconstitution, exercises, and logistics support procedures. Conducted installation surveys to determine support capability for support of units.
Performed base support planning processes and prepared compiling, coordinating, publishing, distributing, maintaining, and implementing base support plans. Developed Logistics Support plans and maintained accountability for all of the logistics elements (i.e., maintenance; fielding; manpower and personnel; supply support; support and test equipment; training and training devices; technical data; computer resources support; and packaging handling storage, transportation, and facilities)
Managed the processes of planning, directing, managing, monitoring, and evaluating and correcting Logistics Support deficiencies throughout the research, development and acquisition process. Reviewed contracts and technical data packages to identify the specification requirements
Established and maintained communications with top management to ensure understanding exists for acceptable quality evidence for performance and key process proofing/measurement and analysis. Reviewed and ensured flow-down of contract requirements to the contractor's inspection system and/or quality management. Reviewed and ensured equipment, material, people, environment, methods, and other inputs to new production processes and associated process controls to assure that contractual technical requirements are met
Designed, planned and implemented an effective risk management program to ensure that all threats to the successful delivery of the contract are addressed and mitigated in the Government's best interests. Prepared surveillance plans tailored to a level of detail appropriate to the size, complexity and criticality
Traffic Management Superintendent May 2010 - Jan 2013
Served as Logistics Management Specialist, Traffic Management Superintendent/Leader of a multidisciplinary work team of over twenty-five personnel engaged in the planning, execution and evaluation of logistics activities, projects and processes
(Traffic Management Superintendent, cont.)
Directed plans and organized transportation activities. Used military and commercial transportation to move personnel, eligible dependents, material, and property; also managed packaging, classification, and arranged personal property and cargo for shipment or storage
Operated and maintained material handling equipment, such as forklifts and pallet and hand-trucks. Classified and arranged cargo for movement
Material Management Superintendent Nov 2000 - Apr 2010
Managed all materiel management activities, systems, and over fifty personnel involved in requirements determination, inventory control, and receipt, storage and issues of supplies and equipment, while managing all logistical support. Facilitated all equipment management processes and ensures that all property is accounted for
Computed requirements, determined allowances, and researched materiel requirements. Conducted inventory scans and managed shelf-life inspections of stock and ensure rotation. Developed methods and improved procedures for storing property. Receives and receipts, stores, issues, ships and transfers property as required. Managed the issuance of classified, sensitive, pilfer able and controlled items with accuracy. Managed operations involved in storage inspection, identification and receipt of property
Managed the processes of planning, directing, monitoring, evaluating and correcting Logistics Support deficiencies throughout the research, development and acquisition process. Reviewed contracts and technical data packages to identify the specification requirements
Established and maintained communications with top management to ensure understanding exists for acceptable quality evidence for performance and key process proofing/measurement and analysis. Reviewed and ensured flow-down of contract requirements to the contractor's inspection system and/or quality management
Ensured equipment, material, people, environment, methods, and other inputs to new/changed production processes and associated process controls to assure that contractual technical requirements are met for new/modified items or for products transitioning from design to production
Designed, planned and implemented an effective risk management program to ensure that all threats to the successful delivery of the contract are addressed and mitigated in the Government's best interests. Prepared surveillance plans tailored to a level of detail appropriate to the size, complexity and criticality
EDUCATION / TRAINING
8 courses remaining for Bachelors of Science Degree in Interdisciplinary Studies with concentration in Business Management
Liberty University
Community College of the Air Force
Associate's Degree Logistics Management - 2010
United States Air Force Senior Leadership and Management Academy - 2010
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