Customer Service Self Employed

BOB PESIC

*** *. ******** ****, *******, IL *****; **********@*****.***, 708-***-****

Summary:

Business professional with finance and marketing experience. Key areas of familiarity include marketing strategy, logistics, account management, sales, and billing.

Work History:

Iris Mega 2006-2010

Purchasing and finance focused role to maintain efficiency within the company.

Developed standard operating purchasing procedure ( results of this process was in my innovation in to software so My idea was to got notification true the software any time when is critical limit of represent product, also in other way I was need to make transaction to our Providers but in other currency. So by develop the software I was fallow different currency value in particular moment which one was important by the most of transactions. For example if I need to by Euro and Pay in Euro currency that was important to by Euro in the best moment and save company financial needs)

Worked with vendors to substitute items and manage inventory levels

Managed the addition of new prices

Coordinated freight with logistics companies and followed up on vendor/manufacturer freight

Primerica 2015-2016

Self Employed insurance and marketing sales professional

Represent Primerica insurance and Investments Products

Finding clients for insurance product

Maintain clients account for exist and new clients as ( Making plans for upcoming meetings whit new and exist clients)

Working on Clients needs and working to find closest investment product that could attract Clients.

Organo Gold 2011-2015

Self Employed in Coffee Franchise industry business

Selling and finding customers by building customer for Franchise business

Universal Limo 2010-2011

Customer service and Limo Driver.

Picking up clients for represent location

Deliver clients to represent location

Helping clients to be safe and showing them city if they are from outside of Chicago

Vehicle inspection

Princess Cruises, Sidney (Australia ) 2008-2009

Worked in Customer service at guests 5stars standards Hotel department (cruise ship)

On new guests departure I was in Hotel department take care of guest rooms organization

When is Wessel on Sea I was there was many of entertainment events on ship so my duty was to provide information to the guest about events and showing them way to access into events.

When is Wessel in Port I was by check out door and there was my safety controlling part of work. So anyone who going out of ship should go true security process and same when guests are back in ship.

AMS Marketing Strategy Management Serbia (Belgrade) 2005-2006

KPOID ( Start Up) Serbia 2004-2005

Worked as a financial and purchasing manager

Supervised invoice processing and purchase orders (12 to 17 orders per month)

Tracking vendors statements and process payment transactions

Work with vendors to substitute items

Sped Arta - Custom Brokerage Agency Serbia 2003-2004

Worked as a custom freight broker

Visiting exist Customers collected information about Export or Import frights and they arrivals in Country and their Facilities

Collecting info from Customers about where Articles come from and where is going to distribute.

Filing up Custom Files and prepare for next step in Custom Management process.

Notice Custom Officers about incoming process and collected them all documents for particular client.

After finishing process Whit Custom Officers and Supervisors notice Clients on finished Custom Process and organize next step in delivering their frights.

NapredakManufacturing Company - Serbia 2001-2002

Managed high volume of financial activity in a fast-paced manufacturing environment

Supervised invoice processing and payment transactions(approximate 20 invoices daily and 6 transaction daily )

Accuracy satisfaction was on 95% level

Education:

Business and Economy College - Associate of Applied Science International Business and Economy - Serbia

Web Design Diploma - Serbia

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