Secretary, Patient Care Tech(Telemetry unit)
Resume:
Sarah Parsons ** Amherst St. Granby, MA ***** 413-***-**** (C)
CAREER FOCUS
Providing compassionate, patient focused medical care at a practice where people are accepted and valued.
CORE QUALIFICATIONS
Team player, always willing to help to better assist with care plans pertaining to patients and their families.
Customer service involving patience friendliness, listening skills, and dignity.
Factual reporting and documentation.
Scheduling, filing, and data entry with experience in Word, Excel, ECW (Citrix and Eclypsis)
Embraces change and learning new skills for growth in medical education.
Leadership-To follow through with support, compassion, and care while developing trustworthy relationships with patients and their families. Positive response for
Results oriented pertaining to the individual needs and requests of each patient
Written and oral communication skills
Interpersonal diversity skills involving acceptance and support for people's own particular needs
EXPERIENCE
*Secretary/Patient Care Technician, Telemetry Unit, Cooley Dickinson Hospital
Northampton, MA. November 2015 to Current
Ability to learn and practice new skills while providing exceptional patient care and customer services. Updating critically important patient information on the unit's census located in Excel.
Willingness to help staff members with patient care needs, transfers of patients to procedures and other units. Documentation is factual and entered into the correct patient's chart. Reports of any significant status changes to appropriate Nurses. Locating necessary equipment which is often on other units in the hospital.
Assisting with vitals, weights, specimen cultures, barrier creams stocked to take preventative measures for reducing ulcers and potential wounds.
Providing care with dignity, respect, safety, and privacy. To offer fluids/food to keep patients comfortable. Safely assist patients with ambulatory needs. Pay attention to details, such as, oxygen saturations, specialized equipment needs (walker, cane, commode), non-skid socks to prevent slips. Understanding and learning as much about the patient as possible to provide better care and better communication. Glucose testing and cleaning of equipment between patients. Proper precautionary measures taken with the needs of each patient.
Updating pertinent information, such as, patient's name, age, sex, code status, diet, ambulation needs, fall risk, who their Nurse and Doctor are, and any other information that will help to assist the patient.
Careful documentation in diet orders and I&O (very important since some patients have special tests done that require them to be without any food or fluids prior to).
*Lead Nurse’s Aide, Lathrop Retirement Communities
Easthampton, MA February 2009 to Current
Responsible in leading a supportive team of Nurse’s Aides to help residents achieve their optimum goals for a fulfilling retirement
Producing spreadsheets in Excel for daily tasks
Assisting residents with activities of daily living and providing enriching programs to promote independence and quality assurance
Accepting and supporting cultural diversity by building interpersonal relationships amongst the staff, residents and their families
*Interim Office Manager, Lathrop Retirement Communities
Northampton, MA January 2014 to March 2014
Reserving transportation for local outings
Scheduling events and programs for resident activities
Answering phones diligently and respectfully in a timely manner
Customer service and data entry
*Caregiver, Frank Robbins Sr. Home Care
Amherst, MA May 2005 to December 2008
Money management
Reservations for appointments and other local events
Promoting independence and companionship
Documentation of activities of daily living
EDUCATION AND TRAINING
Pathfinder Regional High School, Graduation June 2003
Certified Nurse’s Aide, Certificate expiration date: 7/30/2016
CPR Certified, Certificate expiration date: 6/18/2017
Home Health Aide
References are available upon request
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