*** ****** ******, *.*. ATLANTA, GEORGIA ***** 404-***-**** acvi2p@r.postjobfree.com
CAREER SUMMARY
Results-oriented Community Outreach Coordinator with proven leadership skills, including completion of the Community Health Leadership program from The Satcher Health Leadership Institute at Morehouse School of Medicine, with 5 years of experience managing multiple non-profit organizations, coordinating community and volunteer initiatives. Pursing opportunities to make significant contributions to the goals, mission and vision of an established organization.
oOver 25 years of executive level administrative and program support, with improving operational efficiencies by streamlining processes resulting in recognition as Employee of the Month for exemplary service
oExperienced in performance evaluation, facilitating program training and participating in grant reviews for 501(c)3 non-profit organizations
oCreated a volunteer database and increased participation by 95%
oManaged planning committee teams of 60-70 health and community professionals for annual summits, resulting in increased attendance by 45%
oCoordinated two DeKalb County follow up forums and increased community participation by 65% between 2014 and 2015
oBachelor Arts, Integrated Studies with Psychology and Social Services, Clayton State University, GPA 3.7
PROFESSIONAL STRENGTHS
oProficient in Microsoft Office Suite, SharePoint and Outlook
oStrong ability to prioritize, organize and implement initiatives and projects
oHighly effective verbal, written communication and problem solving skills
oExtensive experience in project management and budget development
oCreative and innovative thinker
oHighly loyal and trustworthy with the ability to maintain strict confidentiality
oSuccessful implementation of team building strategies
EMPLOYMENT NARRATIVE
The Fulton-DeKalb Hospital Authority 2013 to Present
Community Outreach Coordinator
oServe as program administrator for the Community Health Awareness and Prevention division of the Fulton-DeKalb Hospital Authority, owners of Grady hospital, responsible for advocating, educating and fostering collaborative partnerships with more than 30 organizations and serving over 140 hours in the community
oDesign a Health Literacy program for the mental wellness division of Grady Hospital, proposed a Youth Health Ambassador Leadership program to raise health awareness and develop strong leadership characteristics
oCoordinate annual Healthcare Champions Recognition dinner for over 230 attendees to include implementation, program and décor design and registration
oResearch and negotiate cost reduction measures for health promotional collateral
oPerform administrative functions for CHAPs to include meeting planning and scheduling, letter composition, minute taking, report writing and inventory maintenance of supplies, collateral and promotional items
oCollect and prescreen mid-year and annual reports for adherence to funding guidelines outlined by the FDHA for long term grantees
oCreated a newsletter to disseminate departmental information, motivate and highlight professional performance, promote health awareness and partner organizational initiatives
SunTrust Bank 1999 - 2012
Administrative Assistant IV to Physician Loans Executive Director and Assistant Vice Presidents
oMaintained confidential information on customer accounts
oCreated centralized forms and letters for clients and management
oTyped promissory contracts, process findings and paid-outs
oAssisted collections with delinquency notices, charge-offs letters and account payments
oRetrieved loan applications and input into Access database
oMaintained office equipment and supply inventory
oManaged client accounts using Compass database
oTrained temporary administrative personnel as needed
oCoordinated and conduct team building activities and events
oInput and consolidated data to chart monthly earnings and growth
oLiaison between office and facility management
SunTrust Bank
Administrative Assistant to the Vice President, Solution Center Manager and Team Leads
oGenerated administrative reports on a daily basis for manager
oImplemented concepts that improved employee morale and reduced absenteeism by 10%
oFormulated spreadsheets to analyze various data
oMaintained employee and contractor timesheets
oMaintained office and break room supplies
oScheduled meetings, forums, teleconferences and created minutes for distribution
oAssembled information for special projects
oTracked and recorded invoices
Georgia Dome 1989 - 1999
Executive Administrative Assistant to the Event Services Manager and Event Coordinators
oAssisted with coordination of special projects
oScheduled appointments, meetings, recorded and distributed minutes
oAssisted department manager with interviewing support staff
oProduced event documents and reports using facility management software and spreadsheets
oAssisted with operational duties on event days
oServed as the Interim Coordinator for the Tour Program
oImplemented an electronic filing system and departmental forms
oParticipated in the coordination of Super Bowl XXVII, 1996 Olympics and SEC
oAssisted the sales department in processing Executive Seats and Suites
oCoordinated business outings to generate sales and strengthen employee morale
PROGRAM CERTIFICATES AND PROFESSIONAL MEMBERSHIPS
oEmory University Event Planning Certificate, April 2015
oPsychological First Aid Certificate, 2014
oGeorgia Public Health Association, Member since January 2015
oGeorgia Alliance for Health Literacy Member, January 2015
oGeorgia Alliance for Health Literacy Member, January 2015
oNational Alliance of Mental Illness, Member since January 2014