Customer Service Assistant

*** ** ********* ******

Port St. Lucie, FL *****

Home: 772-***-****

Cell: 516-***-****

E-mail: ****.*********@*****.***

Lisa Italiano

Objective

Qualifications

To work in an environment where my abilities and experience can be contribute to the company’s success and growth.

Excellent organizational and communication skills, pro active customer service and leadership abilities combined with strong team work get the job done the right way.

Experience

2013 to February 2016 Bee Electronics Fort Pierce, FL

Documentation Manufacturing Company

Billing, preparing shipping documents, customer service

Filing, phones, inventory, working with Mas90 system

2005-2012 Maritrans Shipping Ltd Valley Stream, NY

Export Booking, Documentation, Import Transfers Supervisor

NVOCC-Produce and distribute complete booking details

Export Documentation, billing and closing files, letters of credit

Managed Profit and Loss for individual accounts/ shipments

2003-2005 DHX Ocean /Air Freight Rockville Centre, NY

Export Booking, Documentation and Import Transfer Clerk

NVOCC- Performed FCL & LCL bookings Ocean Shipment

Export Documentation, Import Transfer of documents

Started Import Operation for the North East Region/ Satellite office

1999-2003 Bruzzone Shipping Inwood, NY

Import Ocean Consolidation Clerk & Bank Recs / Account Dept Clerk

Responsible for Bank Reconciliations, distribution of A/R & A/P

Import Ocean Consolidation Dept, communicating with customers regarding proper and timely delivery/release of cargo. Air Exports

1997-1999 SMR Associates/Sanata Security Cedarhurst, NY

Banking Reconciliation / Book keeping

Monthly Reconciliation on several real estate properties

Account Receivable, Payable and payroll

Responsible for accuracy of the weekly/monthly management reports

Interacted extensively with financial team and external auditors

1986-1997 Local 30 I.U.O.E / CREDIT UNION Richmond Hill, NY

Assistant Treasure of the Credit Union

Started Mortgage Program, Hiring and training staff for several years, payroll, monitored and controlled accounts / funds

Monthly General Ledgers, Generating new account, loans and employee payroll deductions

Organizing Credit Union Committees and Annual Events

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