Manager Customer Service

***** **** *******, ******* ** ***** 832-***-**** ******@*******.***

Thomas C. Pair

Experience

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Lifetouch National School Studios

Houston, TX

Studio Manager

Manage day to day operation of the photography studio to include direct report employees

Train staff in studio/photography procedures and processes to service customers and their needs

Perform quality control of all work that is produced by the studio photography team

Working independently, manage a small business with profit and loss responsibility

1998 to 2009

Bryn Alan Photography

Tampa, FL

Photography Manager / Territory Manager / Sales Manager

Manage the scheduling seasonal jobs and overseeing jobs through completion

Source and obtain new business accounts while also managing current business

Train staff on policies and procedures

Quality control of work products to meet customer expectations

Generate weekly sales summary reports showing studio business performance

Cash management requiring daily deposits and account management

Coordinate customer documents and products in an organized and efficient manner

Maintain company records

Education

1989 to 1993

Clear Lake High School

Clear Lake, TX

High School diploma

Skills

Computer literate

Data entry experience

Inventory and warehouse experience

Training experience

Management experience

Equipment management experience

Customer service experience

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