Data entry, call center, bank operations

ADRIEN L. PETRIN

***** **** **** *****, ************, FL 33592

************@*******.*** 813-***-**** (cell)

Business Services Financial Institutions

PROFESSIONAL PROFILE

*A fair-minded, proactive, and results-oriented professional with 42 years of solid banking experience, including over 34 years of financial management expertise. Fluent in French and Spanish.

*Concurrent experience includes project management relating to transitions, mergers/acquisitions, and product development; treasury management, including product, support, and services venues; and bank operations and branch management, including deposit operations, lending, risk management, and investments.

*Office management experience with multiple office skills and software proficiencies.

PROFESSIONAL SYNOPSIS

World Courier Service, Inc. Tampa, FL (October 2015 – Present)

of

*Post retirement courier driver – delivering pharmaceuticals to nursing homes.

The Bank of Tampa – Vice President (April 2007 – August 2013 - Retirement)

*Developed an Enterprise Risk Management program with the implementation of Internal Control procedures, ensuring FDIC compliance. Developed a Vendor Management assessment program.

*Effectively managed Deposit Operations department. Oversaw operational functions including Exception Processing, Reconcilements, documented and controlled system enhancements and specifications, developed and tested contingency procedures, oversaw all internal and external communication documents, reviewed and approved all deposit account documentation by meeting CIP requirements, managed Mail Services and Statement Rendering processes. Proactively addressed all Human Resource issues.

*Managed all budgetary and accounts payable issues. Effectively interacted with vendors in dealing with equipment and delivery issues.

*Managed escheatment of dormant accounts, managed and controlled Promontory services – ICS and CDARS, managed IRS reporting and B and C Notice resolutions and responses; managed Branch Capture and Remote Deposit Capture processes; set up and managed in-house Remittance Processing unit.

*Reviewed and executed Currency Transaction Reporting with FinCen and certified annual exemption clients.

*Performed all management reporting and serving as a liaison between executive-level management and business partners

*Multiple office skills: General bookkeeping, general ledger, bank reconcilements, Accounts Payable, Accounts Receivable, Payroll, Copy/scan/fax equipment, Mail sorting/metering equipment.

*Multiple software proficiencies and Advanced Certifications: Microsoft Word, Excel, PowerPoint, Outlook

Washington Mutual – Fraud Prevention Manager (May 2005 – April2006)

*Managed Fraud Prevention unit (staff of 45, three shifts) monitoring Debit/Credit Card and Operations Fraud. Responsible for management of Client Liaisons, File Processing, Quality Control, Balancing and Settlement.

*Executed system enhancement implementation scenarios by administering new systems and databases.

*Interfaced with various departments and Financial Centers in the identification and prevention of customer debit/credit card fraud

*Multiple office skills: General bookkeeping, general ledger, bank reconcilements, Accounts Payable, Accounts Receivable, Payroll, Copy/scan/fax equipment, Mail sorting/metering equipment.

*Multiple software proficiencies and Advanced Certifications: Microsoft Word, Excel, PowerPoint, Outlook

SunTrust Bank – Assistant Vice President (September 2002 – October 2004)

*Managed Regional ACH Production unit in Orlando (staff of 50, three shifts). Responsible for management of Client Implementations, File Processing, Quality Control, Balancing and Settlement, and Client Liaison Support areas.

*Performed audits on all Internal Control procedures and managing all Federal Reserve regulatory reporting as well as NACHA compliance reporting.

*Directed the identification and execution of system enhancement implementation scenarios; oversaw all internal and external communication documents; and performed all management reporting and served as a liaison between executive-level management and business partners.

*Managed all budgetary and Human Resource issues.

*Multiple office skills: General bookkeeping, general ledger, bank reconcilements, Accounts Payable, Accounts Receivable, Payroll, Copy/scan/fax equipment, Mail sorting/metering equipment.

*Multiple software proficiencies and Advanced Certifications: Microsoft Word, Excel, PowerPoint, Outlook

Bank of America – Vice President (March 1983 – June 2001)

Project Management (1992-2001)

*Provided senior project management supervision for all aspects of transition, merger and acquisition, and product enhancement by identifying business objectives and developing and executing functional and technical designs; successfully facilitated role without major customer impact.

*Directed the identification and execution of testing and implementation scenarios; oversaw internal and external communication documents; served as a proficient liaison between executive-level management and business partners.

Treasury Management Product Support (1988-1992)

*Oversaw support liaisons for several treasury management systems, including Full Analysis (CAPS), Sweeps (AIS), AutoBorrow (ABM), ACH, ARP, and Corporate DDA and Simple Analysis systems for the Southeast.

*Directed the development of training and operational procedures for relationship managers, treasury management officers, and operations units.

*Managed several treasury management operations units, including the Domestic Wire Transfer, Analysis Operations, ACH, and Automated Investments.

*Handled all treasury management duties, including product management and support, and operations management; directed all aspects of deposit, lending, treasury activities, branch, and financial operations.

Operations Management (1983-1992)

*Managed several operational units, including research, adjustments, TEFRA, large currency reporting, domestic wire transfer, and helpline; trained banking center management and staff.

*Directed the centralization of BSA and money-laundering procedures, including implementing a Large Currency Reporting Unit which interfaced statewide within the FBI and the IRS.

*Multiple office skills: General bookkeeping, general ledger, bank reconcilements, Accounts Payable, Accounts Receivable, Payroll, Copy/scan/fax equipment, Mail sorting/metering equipment.

*Multiple software proficiencies and Advanced Certifications: Microsoft Word, Excel, PowerPoint, Outlook

RELATED COURSEWORK

The Bank of Tampa / Bank of America / SunTrust

Leadership Development; Project Management Certification; Tax Reporting Seminars; American Institute of Banking; Bank Administrators' Institute; Bank Secrecy Act, Federal Reserve Operations, Process Management Workshop.

Excellent References Provided Upon Request

Contact this candidate