Steven W. Bates
* ****** ***, ********, ** *****, USA +1-339-***-**** ******.*******.*****@*****.***
Information Technology Leader
Seeking an executive level position that will provide value to an organization while utilizing my vast business acumen in information technology. Make a positive difference within the company by providing a unique blend of technical, industry, project management, and software development skills. Realize business objectives by leveraging past success in leading inclusive and diverse teams that achieve game-changing results in complex environments. Implement visionary change and deliver quantifiable return of investments through transformational leadership across functional and product teams utilizing communication and change management methodologies.
Demonstrated strengths:
Strategic Vison & Planning
Team Creation & Building
Diversity & Inclusion Champion
Transformational Leadership
Executive Communication
Financial Management
Sourcing and Vendor Management
Agile Software Development Insertion
Professional Experience
Employment:
February 2012- Director, Global Business Application Services & Business Intelligence
Present Global Business Systems - Raytheon Company
Returned 8% year over year to the bottom line while driving efficiency and effectiveness leading the Enterprise Team of 175+ IT professionals for all information process, requirements, software development, deployment, business value realizations and whole life cycle implementation of Information Technology Global Services for a $20B + Enterprise with $45M budget.
Drove application complexity down 30% over 3 years utilizing enterprise governance, application portfolio management and standardization for Business Intelligence, Software Development, Software Orientated Architecture and Dev Ops areas.
Utilized transitional change leadership and executive communications to centralize seven distinct business areas driving cost reduction while increasing compliance to SLA, reducing variance, and increasing customer satisfaction. Introduced business investment prioritization, staff augmentation, managed services and sourcing to reduce costs and focus on value delivery.
Returned $20M to the bottom line while reducing risk and waste through lean six sigma standardization of process of the applications portfolio while simultaneously increasing software quality and focus of resources on impactful programs.
Created an inclusive culture to take advantage of the knowledge, power, and diverse efforts of each employee to create high performing collaborative teams, mentor employees and leaders and mitigate demographic risk.
Implemented a supply chain management initiative realizing a 15% reduction in sourcing and managed service contracts.
December 2008- Director, Program & Portfolio Management - Information Solutions
February 2012 Integrated Defense Systems - Raytheon Company
Lead multiple complex IT projects with a team of 125+ for all information process, requirements, software development, business value realizations and whole life cycle implementation of Information Technology for a $5.5B business unit
Slashed active bids costs by 25% while increase knowledge workers capability and capacity and increasing predictability to an EVMS CPI and SPI to 1.0 simultaneously introducing ROI and business valuation to IT project management.
Retooled, revamped and reenergized the IT Project Management, Business Analyst, Development, and Whole Life-Cycle Departments by being a change agent for a diverse and inclusive culture hiring 50+ IT professionals.
Increased business partner satisfaction by decreasing operating cost by teaming with Engineering, Integrated Supply Chain, Operations, Program Management and Finance leaning process and increasing automation.
Drove down time to value by increased the speed of change for systems of record, integration, and innovation.
Steven W. Bates
December 2006 - Sr. Manager, Information Technology – Application Web Services & Support
February 2008 Integrated Defense Systems - Raytheon Company
Increased efficiencies to Web Solutions, Business Application, Business Intelligence, Enterprise Services, and IT Software Development utilizing state-of-the-art technologies from Microsoft, Oracle, SAP, ERP, Java and Open Source Technologies.
Business asset repeatedly called on to team and solve some the toughest change agent, cost management, business process issues across the business and functional organizations: (1) employee empowerment (2) CAR resolutions (3) Automation
Impactful reduction of time to value through initiation and continuous improvement of agile development/project management.
Produced $6M+ of IT savings returned to the business through lean process reduction and optimization while returning $50M+ verified ROI savings through automation and process improvement for the business partners over four years.
Increased customer satisfaction via standardizing Help Desk & Customer Support to 1500+ engineering/manufacturing users.
December 2004- Sr. Manager, Engineering Information Management & Product Data Management
December 2006 Network Centric Systems - Raytheon Company
Provided strategic leadership and planning to align the PDM direction for a $3.2B and $2.0B business divisions.
Lead Engineering through multiple change management issues into a single synergistic PDM national solution.
Fiduciary responsibility for $12M comprised of three support and sustaining budgets and three project budgets.
Directed technical architecture design and implementation for multiple business PDM implementations.
Designed and delivered the most used engineering web sites providing cross business unit access to technical data.
Authored several process oriented and technical whitepapers for first cross business program for PDM Management.
Lead in work-in-process data management standardization of process to provide PLM capture of business knowledge.
A multi-star Six Sigma Specialist using lean processes to lead twenty-five Six Sigma Projects over three years.
December 1994- Manager, Computer Aided Engineering,
November 2004 Electronic Systems/C3I/NCS - Raytheon Company
Provided technical and leadership direction for a team of 32 Programmers, Oracle DBA'S, Engineering Tools Support, PDM, UNIX, NT, Novell and Networking Administrators overseeing 1500+ nodes over four states at twelve sites.
Lead change management of the downsizing of mainframe computing to UNIX and then PC workstation/desktop.
Exhibited transformational leadership through merging of three division's engineering, create, control and collaborate data management and information delivery processes to a single process and technology based solution.
Published multiple technical white papers on performance of CAE applications leading to $5M increased productivity.
February 1985- Design, CAD, UNIX, and Networking Manager,
December 1994 Equipment Division - Raytheon Company
Continuous increased level of management, project, design, engineering, computer, helpdesk, infrastructure, networking and technical responsibilities from an individual contributor to section managers of multiple product and technology areas.
Education:
Nichols College: Graduate Summa Cum Laude BSC MIS/BA, 1992.
Northeastern College: Graduate Certificate Classes in Multiple Technical Disciplines (Project Management, Programming, PERL, UNIX, Networking, and OS)..
Raytheon Company: Leadership Excellence, Change Management, IT Leadership Programs, Six Sigma, LEAN, and Team Building certificate classes. EVMS 2, Program management, ITIL certified. Multiple Technical, Software Programing, Infrastructure, Networking, Engineering, Application Support, and Quality computer certifications.
Mentor, Diversity game changer and leadership trainer, Multiple ERG supporter, Science in sports team sponsor, Creator of IT leadership breakfast, Founder Masters in IT, peer mentoring, Math Moves U leader, and Math tutor.