Customer Service Office Assistant
Resume:
KAYLA FRANKLIN
Summerdale, Al.36580
****************@*****.***
Office Assistant with 2+ years of experience in customer service and office operations. PROFESSIONAL EXPERIENCE
Southern Ironwox Fairhope, AL.
Office Assistant June 2015 – Present
• Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers
• Developed new filing and organizational practices, saving the company a good sum per year in contracted labor expenses
• Maintain utmost discretion when dealing with sensitive topics
• Manage travel and expense reports for department team members Aerotek New Orleans, LA.
Secretary July 2014 May2015
• Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management
• Opened, sorted, and distributed incoming messages and correspondence
• Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices
• Greeted visitors and determined to whom and when they could speak with specific individuals Allstar Chevrolet Baton Rouge, LA.
Auto Service Advisor June 2013 July 2014
• Welcome the clients into the service station and inquire about the troubles they are facing with their automobiles
• Examine the vehicle and acquire important details about its performance, mileage, repair work done previously and date of purchase
• Analyze the extent of damage the vehicle has suffered and the repairs it would require
• Estimate the total cost of repairs and inform the clients about the same
• Maintain a stock of the important repair tools, spare parts and equipment’s that are required by the service stations frequently
EDUCATION
Saint Scholastica Academy. Covington, LA.
• High school diploma 2009 2012
ADDITIONAL SKILLS
• Skilled in Microsoft Office, with additional skill in Excel
• Web and text savvy, and Quickbooks, require little to no training
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