Customer Service Administrative Assistant
Resume:
Lin Koepp
Oglesby, IL
********@*******.***
Administrative Assistant seeking a new opportunity! I live for challenge; my passion is organization.
Work Experience
**** ******* *d, Peru, IL 815-***-**** 10/2015 - PRESENT
Customer Service
Providing customer service for shoppers.
Assisting customers with comments and concerns.
Engineering, 2148 N. 2753rd Rd., Ottawa, IL 61350 919-***-**** 05/2014 - 05/2015
Construction Administrator
Security approval for Subcontractors working on-site.
Update Excel spreadsheets, match Purchase Orders with Subcontractors invoices.
Track Time & Material, update Drawing Matrix spreadsheets, track construction jobs from start to completion. EH&S training schedules and safety / hazard updates.
635 Remington Rd., Schaumburg, IL 60173 847-***-**** 08/2012 - 06/2013
Project Controller
Track all Landlord information, Building Permits, Collo Apps, Structurals, Leases, Amendments and NTPs on Excel spreadsheet using CSV information from Clearwire’s software (Clearvision).
Request Purchase Orders & Checks through Clearwire’s software (BTA Portal).
1005 Industry Rd., New Lenox, IL 60451 815-***-**** 05/2007 - 06/2011
Administrative Assistant
Transitioned an all-paper company to a computer-based system for ease of use by others.
Requested Certificates of Insurance & W9s. Created POs, AIA Invoicing, Cert. Payroll, Waivers, Cash/Check/CC Payments, Quotes & Estimates.
Managed Calendars, scheduled appointments, screened calls and emails for V.P.
6600 W. College Dr., Palos Hts., IL 60463 800-***-**** 07/2002 - 03/2007
Office Manager / Executive Assistant
Fulfilled all email duties for Exec. V.P., read and replied. Coordinate all travel for EVP.
Assist 30 Agent Managers in managing their 3,500+ agents with building & supplying rate codes, rate changes, etc. Dedicated T1 Order Entry.
Calculate commissions, create Monthly Commission, Weekly Sales and Monthly Sales Reports.
Company trained me then utilized my skills to train others with COSTGUARD, SHAREPOINT & ORACLE.
Education
Business, Moraine Valley Community College, Palos Hills, IL
Diploma, General education, interest in Business, Oak Forest High School, Oak Forest, IL
Computer Skills
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Project
PowerPoint
Internet
Notary Public through 04/2017
References Available upon request
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