Management Project

Resume

PHYLLIS K. ARIOLA

404-***-**** x **********@*****.***

OPERATIONS / FINANCIAL MANAGEMENT & ANALYSIS /

STRATEGIC PLANNING / PMO

EXECUTIVE PROFILE

Accomplished and versatile professional with over 25 years of experience in operations, financial management and analysis, and project management known for taking initiative and skilled at meeting challenges and deadlines. Organized self-motivator with a record of increasing responsibility and the ability to negotiate and problem solve quickly, accurately, and efficiently. Outstanding hands-on leader who motivates, trains, and provides guidance to teams to ensure consistent results well beyond expectations. Strategic problem-solver with ability to work across all levels of an organization and serve as primary liaison between Board of Directors and Senior Management. Committed to quality and excellence. CORE SKILLS

Financial Management Process Improvement Cost Accounting

Accounts Payable/Payroll Software Implementation Strategic Planning & Initiatives

Bank Reconciliation Infrastructure Design Leadership & Team Building

Budgeting & Forecasting Cash Management Executive Reporting

Risk Management Analysis Project Management

PROFESSIONAL EXPERIENCE

COVIUS LLC, Atlanta, GA x 2014 to Present

Mortgage Advisory and Technology Services

Controller & Treasurer

Develop financial management strategy for revenue and profitability growth for a +10 million professional services and technology start-up company. Perform financial analysis and reporting for the company’s Board of Directors. Manage all aspects of day-to-day finance operations to include month-end close, AR, AP, fixed asset management, and cash management. Track client and project profitability for multiple business units and provide reports and metrics to collaborate with business unit leaders. Conduct cost-benefit financial analysis across functions and verticals. Enhance efficiencies by managing operational and organizational infrastructure. Manage and monitor performance of finance department personnel. Serve as a member of the senior management team.

Representative Accomplishments

x Developed the company financial infrastructure, chart of accounts, start-up budget and reporting packet x Analyzed accounting software solutions and implemented a web-based financial management system to include project accounting and time and expense tracking

x Established and maintained accounting policies, procedures and internal controls to ensure conformance with US GAAP and other laws/regulations

x Impacted the bottom line by developing internal metrics and reports to assess and improve project profitability x Decreased costs by 21% ($3.6M) by devising and implementing downsizing initiative as part of a program to improve production efficiencies and financial profitability x Mitigate risk by creating succession and financial department business continuity plan x Plan, implement and present company’s annual budget process x Led successful external financial audit with few errors identified RR DONNELLEY & SONS, INC., Atlanta, GA x 2005 to 2014 Global Real Estate Services

Director, Operations & Finance

Responsible for the financial management of Global Real Estate Services (GRES), a +$25 million professional services division of a publicly-held Fortune 500 corporation, to include monthly responsibilities for P&L, forecasting, budgeting, revenue Resume

recognition and financial analysis. Served as liaison between FSG Finance and GRES Senior Management. Continuously reviewed GRES organizational structure and recommended alternatives to improve profitability and production. Participated in the long-range and annual financial planning processes. Representative Accomplishments

x Primary liaison between GRES Senior Management and RR Donnelley FSG Finance and key forecast, budget and overall business resource

x Successful conversion to SAP, PCard, Purchase Order system and implementation of RR Donnelley policies x Developed and implemented GRES’ 3-year master plan x Created GRES internal bonus plan metrics and managed results x Improved DSO by monitoring AR and providing consistent communication and support to Business Leaders to resolve outstanding AR issues

x Developed billing process for large projects with FDIC and Fannie Mae in adherence with client guidelines x Communicated budgeted costs to GRES BULs on a monthly basis and monitored cost performance against the budget and Corporate cost control plan; ensured all GRES travel and discretionary spend was approved through the RBE & Discretionary Spend Requests; managed approved changes in costs when they occurred and recorded variances of actual costs from budgeted costs, ascertained the cause of variance, and effectively realigned actual and budgeted costs. MORTGAGERAMP / GMAC COMMERCIAL MORTGAGE CORP., Atlanta, GA x 1998 to 2005 Business Process Outsourcing and Technology Services Director, Operations & PMO

Developed a standardized project management strategy across all company business units. Implemented and administered a Professional Services Automation (PSA) system and developed KPI’s to measure, analyze, and improve productivity. Representative Accomplishments

x Configured and implemented Changepoint into the company to provide a single source of information related to projects, portfolios, resources, issues, etc. to enable management to centrally track and monitor project progression, risks, scope changes and appropriate strategies

x Drove the change necessary to make automated project management successful throughout the company x Created standard project methodologies, templates and procedures across business units x Created reports to provide data for business units to evaluate the progress of their projects x Designed and developed company intranet on Sharepoint platform x Developed internal training program and new hire process and packets INSIGNIA MORTGAGE & INVESTMENT COMPANY, Atlanta, GA x 1993 to 2001 Mortgage Banker Loan Correspondents

Staff Accountant

Performed accounts payable, accounts receivables, and financial reporting duties for nine-office mortgage broker firm. CIRCUIT CITY STORES, INC., Atlanta, GA x 1986 to 1992 Southern Division Advertising Department

Media Coordinator

Budgeted and tracked newspaper and other media advertising for 66 retail markets. EDUCATION & TRAINING

Project Management Professional Certification training, 2005 Hawaii Pacific University, Business Management, 1985 U.S. Army, 1979 - 1986

COMPUTER SOFTWARE SKILLS

SAP / Great Plains / Quickbooks Enterprise / Intacct (Oracle platform) ADP / Salesforce / NetDox / Sharepoint / Plus 2 / Changepoint Intermediate level in Microsoft Office Products including Excel, Word, PowerPoint and Visio

Contact this candidate