Microsoft Office Human Resources

Magdalena Krogulec

******************@*****.*** 9 Fitzroy Gardens

074******** Upper Norwood

DOB: 15/04/1982 London

SE19 2NP

Personal Profile

I am a confident, hard-working and enthusiastic person with strong organisation skills. I am a motivated person who can work well both individually and as part of a team. I am looking for opportunities with office based roles in London.

Career Experience and Employment

March 2007 – October 2007

Department of Benefits in Poland

Social Insurance Institution

Partyzantów 1 street

Sosnowiec, 41-200

Internship:

During my internship my responsibilities included:

•Answering telephone calls and dealing with face to face enquiries

•Typing documents and distributing memos

•Creating and modifying documents using Microsoft Office packages

•Organising and storing paper work, documents and computer based information

•Writing up and sending out business letters

•Assisting other members of staff in their administrative duties

November 2007 – April 2016

Department of Benefits in Poland

Social Insurance Institution

Tadeusza Kościuszki 48 street

Dąbrowa Górnicza, 41-300

Benefit Specialist:

In my role as a benefit specialist I was responsible for developing, maintaining benefits of applicants claiming inability to work based on health or accidents issues. This role required a strong leadership qualities and interpersonal skills necessary for working effectively with applicants and administrators.

My responsibilities are as follow:

• Issuing decisions and paying benefits from health or accident insurances

• Coordinating and controlling paper work submissions

•Submitting decisions and deciding about amount of benefits to pay for applicants

•Updating documents and registrations accordingly and with a timely manner

•Demonstrating effectiveness in the decision-making process

•Interpreting administrative procedures, board policies and public law when it comes to issuing decisions

•Coaching employees on proper completion of documentation to access benefits

•Serving as the liaison for the division in communicating with benefits vendors and human resources

Education

School of Economics in Katowice, Poland October 2007 – July 2012

Harcerzy Września 3, 40 – 659

Master Degree in Social Science

Specialty: Journalist and Local Society

Studying Social Science provided me with the opportunity to understand how human society works and the causes of social change, or the relationships between individual and state.

Key Skills and Competencies

•Strong organizational, administrative and analytical skills

•Ability to maintain confidentiality

•Good knowledge of Microsoft Office packages

•Ability to produce consistently accurate work even whilst under pressure

•Ability to multi task and manage conflicts demands

Interests

In my free time I like to stay active and keep fit, spend time with my family and travel to new places to explore different cultures

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