SALES EXECUTIVE § SALES MANAGER § SALES DIRECTOR
Qualifications Summary
Astute, innovative, and success-driven professional, offering hands-on leadership experience in sales, account management, product launch and development, contract negotiation, management operations, and personnel supervision within healthcare industry. Equipped with strong communication, interpersonal, and presentation skills; adept at building top-producing relationships with vendors, clients, and business partners nationwide. Enthusiastic to apply knowledge and skills in achieving aggressive goals and driving the evolution of concepts into achievable plans.
Core competencies include:
Unparalleled sales, technical, and negotiation expertise; complemented with the ability to develop and maintain excellent client relations across multiple locations
Resourcefulness, efficiency, organizational skills, and flexibility; along with key talents in strategic planning and decision-making to effectively resolve problems and enhance productivity
Strong reputation as an effective leader and an efficient manager of resources; with strong record of integrity, dependability, and exceptional client service
Professional Experience
Humana Market Point
Regional Sales Director Southern California 2006–Present
Provide expert oversight and direction to sales operation and a staff of four sales managers, 20 sales staff, a marketing staff, and 2 administrative assistants. Take full responsibility in generating individual Medicare Health and financial protection insurance product sales results in Southern California, including Los Angeles, Orange, San Diego, San Bernardino, Riverside, Ventura, and Imperial Counties as well as the entire state of Hawaii.
Significantly reached 135% of goal for the 2016 sales campaign placing over 7000 policies, generating 30 million in premium to date
Played a vital role in recruiting, certifying, and supporting over 300 independent contracted sales agents across territory.
Built and operated sales territory and sales office for Humana in Southern California and Hawaii from start up.
Regional Sales Manager Western Missouri 2006
Hired, led, and monitored Medicare product career sales team of 23 sales representatives for all markets in region in career sales of Medicare Advantage and Prescription Drug plans throughout 2006. Placed 9000 policies generating 75 million in premium revenue. Facilitated training of over 100 independent sales agents in selling Humana products throughout Missouri, Arkansas, and Oklahoma regions, in cooperation with the sales director.
Developed and promoted new Medicare product market office in Springfield Missouri from the ground up
Proactively attended in several major marketing events to gain Humana name recognition and market share throughout Southwest and Northwest Missouri
Received promotion to sales director position after 13 months in sales manager position
Sales Representative Kansas City Market 2005
Successfully marketed and sold Medicare Advantage as well as individual health, annuities, and life insurance products throughout the Kansas City Metropolitan area
Met and surpassed sales goals on a regular basis
Received promotion to sales manager position after five months of employment
New York Life Insurance, Overland Park, KS
Business Account Representative 2004–2005
Developed and maintained relationship with clients through constant marketing portfolio of life, health, and accident insurance products; earned recognition as top producer among 12 peers in the first quarter of year.
New Directions Behavioral Health, Overland Park, KS (1996–2004)
Director of Account Management and Employee Assistance Program (EAP) Intake Services 2001–2004
Managed 12 reports and 470 accounts while directing call center operations handling 60K contacts annually
Incorporated two EAP acquisitions, adding 250 accounts and expanding enrollment to one million; outgrew revenue to $4.8M increase
Carried out the implementation of processes and enforced QA standards to ensure NCQA and URAC accreditation
Earlier positions held:
Manager of Account Services; Account Manager; Access Coordinator
Earlier Career
Johnson County Community Mental Health, Overland Park, KS
Employment Specialist-Staff Development Trainer
Case Manager
Education
Master of Science Aviation Safety and Management
Central Missouri State University, Warrensburg, MO
Master of Social Work
University of Kansas, Lawrence, KS
Bachelor of Social Work
University of Kansas, Lawrence, KS
Credentials
Life and Health Insurance License, State of California
License in Social Work
National Certification: Certified Employee Assistance Program (EAP) Counselor
Professional Affiliations
Health Care Underwriters Association
Chamber of Commerce Memberships in multiple cities
Awards and Honors
Board Member of Year Angels Depot, 2013
Presidents Club Top Sales Qualifier Humana Sales Manager, 2006
Activities
Treasurer of the Angels Depot an emergency food assistance program for seniors