DIANN DAWKINS POMARE 647-***-****(C)
*** ********** *****, ****, ******* L1Z 2B5 ********@*****.***
OBJECTIVE
To obtain the position as Administrative Assistant in your organization
Key Strengths
Office Administration Inventory Management MS Office Suite
Quick Books and Book keeping Interpersonal Communication skills
Effective listening skills Leadership & Problem-solving
Multi-tasking & Detail Oriented Team Player
HIGHLIGHTS OF QUALIFICATIONS
3+ years of experience and expertise in handling reception and administration duties
Diploma in Business Administration from Trillium College
Assisted 100+ customers by answering their queries over the phone and in person
Well versed in handling customer requests, special needs and complaints
Always received and greeted customers with a smile
Expertise in maintaining a “Customer Comes First” attitude
Well versed in Book keeping and Quick books
Managed filing and ensured client confidentiality is maintained at all times
Highly proficient in operating office equipment including computer, fax, phone, copier and scanner
Accomplished completion of data entries within prescribed deadlines
Expertise in managing inventory and ensuring there is no shortage of supplies
Superior organizational skills used to coordinate activities and ensure critical deadlines are met on time
Proven track record of strong teamwork and leadership among colleagues
Self-starter with ability to take initiative and work with minimal supervision
Excellent interpersonal and communication skills (oral & written)
Strong analytical and problem-solving abilities
Detail oriented and result driven
Highly proficient in using MS Office Suite (Word, Excel, Power Point and Outlook)
EDUCATION
Business Administration Diploma - Trillium College 2013 - 2014
High school Diploma - Notre Dame Catholic High School 2007 - 2011
PROFESSIONAL EXPERIENCE
Parapan Am
Toronto 2015
-
Toronto, ON
August 2015 to August 2015
Responsibilities
I was an assistant to de chef de missions for the El Salvador country I use help them if they need any type of trouble because they did not speak English.
Skills Used
organization, verbal, oral, Microsoft, driving
Pam am Toronto 2015
Toronto 2015
-
Toronto, ON
July 2015 to July 2015
Responsibilities
I was an assistant to de chef de missions for the panama country I use help them if they need any type of trouble because they did not speak English
Receptionist/ Administration Assistant (Placement) July 2014 – August 2014
Environmental Waste
Answered phone calls and transferred calls to the concerned person or department
Maintained office files and ensured confidentiality is maintained at all times
Prepared expenses reports to be submitted to the senior management
Well versed in performing Quick books and book keeping
Prepared checks to be deposited into the banks
Always kept a check on the inventory to ensure there is no shortage of supplies
Well versed in operating office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and computers
Maintained and update filing, inventory, mailing, and database systems, by using computer
Collected, counted, and disbursed money, and complete banking transactions
Opened, sorted, and routed incoming mails, answered correspondences, and prepared outgoing mails
Typed formatted, proofread, and edited correspondences and other documents, from notes or dictating machines, using computer
Reviewed files, records, and other documents to obtain information to respond to requests
Administrative Assistant (Volunteer) 2010 - 2014
Southside Worship Centre
Monitored children’s activities and ensured that they complete all activities in time
Interacted with children’s parents and provided all information to them
Ensured cleanliness is maintained at all times
Administrative Assistant (Volunteer) 2009 - 2011
Notre Dame High School Library
Ensured students followed library practices and policies
Ensured books are signed out and signed in to maintain accuracy of records
Arranged all the books on the shelves and maintained cleanliness at all times
Administrative Assistant/ Receptionist (Volunteer) 2009 - 2010
Wisdom Park Nursing Home
Handled reception duties and resolved patient issues
Always greeted patients with a smile and ensured they receive a professional environment
Assisted in putting up posters around the nursing home
Provided emotional support to the patients by calmly listening to their problems
Prepared invitations for events
REFERENCES AVAILABLE UPON REQUEST