Summary
Take charge, results oriented management professional with 25+ years of domestic and international experience.
Contact
*******@*******.***
303-***-**** - home
303-***-**** - cell
Education
M.B.A. – University of Denver
B.A. – Colorado State University
Certifications - ITIL v3 Foundations
Skills
20+ years proven project management experience utilizing various methodologies
oTraditional Waterfall
oQ-Gates
oComprehensive Delivery Framework (CDF)
oeXtreme Programming (XP)
oMicrosoft Solutions Framework (MSF)
Successfully managed projects ranging from $50,000 to $100,000,000
Expertise leading large and small, multi-disciplinary teams by leveraging skills in strategic planning, customer relationship management, human resources, technology implementation, and program management
Successful history of team building, cost analysis/control, marketing, training, vendor management, and customer service
Industries
Government
Education
Catalogue
Non-Profit
Financial Management
Travel Management
Oil and Gas
Healthcare
Telecommunications
Utility
Software Implementation
Warehouse Management
Retail/Restaurant
Mining
Experience
Long View Systems 4/07 – 5/16
Client Services Manager
Successfully created and managed the US based Project Management Office
oP&L Management
oEstablished PMI best practices methodologies
Oversaw the preparation of the Project Management Office operating budgets, reporting of financial status, including historical results and forecasts
Worked with the Sales organization to develop a Project Management Office client offering - successfully implemented the offering in several key accounts
Responsibilities included:
oPerformed staff actions including: hiring, terminations, and temporary or agency hires.
oManaged, maintained, and reported staff utilization
Great West Healthcare 2/06 – 4/07
Senior Project Manager
Project managed the system testing efforts – a team of 56 testers, supporting the company’s 5 functional areas (Claims, Products, Billing, Providers, and Groups)
Responsibilities included managing project plans, budgets and resources
TQ3 Navigant Travel Solutions 10/04 – 11/05
Senior Project Manager
Consulted on the development of the project office methodology to align with the company’s culture – created/implemented Project Definition Workshops
Managed projects ranging from the development of the company’s .NET online booking tool system to migrating applications to a production support model
Vendor management for development of the company’s traveler profile and meeting event solutions sales tracking system
Independent Consultant 1/04 – 10/04
Desktop Upgrade/Replacement project for Security Consulting firm (needs/technical analysis, project plan, procurement, and implementation)
Consulted on franchise business expansion effort (project and budget plans)
Proof-of-Concept Documentation for startup company
QWEST Communications 6/98 – 10/03
Manager, Program Management Office
Managed $100 million E-business program budget while assigned as Acting-PMO Director.
Directed 45-member team and $37 million budget, while working as Program Office Manager
OPERATIONS MANAGER (1998 – 2000)
Spearheaded development and management of $2 million in capital and expense budgets
Oversaw 9 successfully completed projects with combined budgets of $10 million
Customer Insight Company 12/95 – 6/98
Project Manager
Managed up to 9 concurrent database implementations, with virtual team of 3 to 5 members
Improved project management/sales staff collaboration in database development, meeting or exceeding customer expectations, contributing to greater customer satisfaction
GlobeSource, Inc. 5/94 – 11/95
MIS/Marketing Director
Created new company-wide MIS strategies through needs analysis, system conversion/upgrading, along with needed justification and proposal for new system with access to very limited funding
VSA, Inc. 9/88 – 5/94
Communications/Training Coordinator
Built successful new electronic publishing unit from scratch, training all employees, consolidating corporate communication effort, and justifying $1 million system cost
Managed 22- member team, creating procedures and training for $23 million company-wide warehouse tracking system, replacing existing mainframe product
Information Solutions, Inc. (10/87 – 3/88)
Marketing Communications Specialist
Developed advertising program and budget
Developed and implemented “Sales Kit” for new sales personnel