Highly personable and energetic professional with a demonstrated history of consistently
meeting or exceeding employers’ compliance standards through effective planning. Able to complete tasks as part of a team or individually, with minimal or no supervision. Experienced with background in Data Entry, Sales, Customer Service, and Logistics. Experience
DOCK RECEIVER, DHL ECOMMERCE; ELKRIDGE, MD 2011-PRESENT Verify information from invoices and consignment notes and report all discrepancies, ensure shipments are received and processed according to Customer instructions, create workorders based on customer-provided information, use NewOps Application Suite
(Receiving, AMP, Transport, Delivery Network) on a daily basis, (un)load trucks in a timely fashion using either a forklift or pallet jack, ensure all trucks are dispatched before morning deadlines, and maintain cleanliness of the Receiving work area. MAIL ENCODER / SORTER, DHL GLOBAL MAIL; ELKRIDGE, MD 2010-2011 Data entry, including 5 digit zip codes and full addresses, affix postage neatly on packages, use hand-operated USB scanner and foot-operated OCR (Optical Character Reader), process mail pieces under the appropriate workorder, ensuring that the correct Customer Account is billed, and meet production quotas (Minimum 350 pieces per hour). Also cross-trained in Sorting and Receiving departments RETAIL STORE ASSOCIATE, ARMY AND AIR FORCE EXCHANGE SERVICE; SCHOFIELD BARRACKS, HI (2009-2010) GOODFELLOW AFB, TX (2004-2007) Sell merchandise to customers with excellent salesmanship and courtesy, operate a cash register and other sales-related equipment, cash handling, balance daily financial transactions, ensure proper cash management, practice loss prevention procedures, memorize AAFES retail policies and SOP
Education
Wahiawa Community High School, Wahiawa, HI HS Diploma, 2003 Certifications & Licenses
Forklift-certified, Rider Jack-certified, TSA/STA Security Clearance References Available Upon Request
Cheryl Ann Espares McLane
325-***-**** *************@*****.*** Elkridge, MD 21075