MA.BERNADETTE TAGPIS SIENES
City Add: II**-A Santa Clara Street Sampaloc, Manila
Mobile: 090********
Email: ********@*****.***
OBJECTIVES
To obtain a challenging and rewarding position in a company that I will work for, requiring expertise in maintaining and developing customer bases and excellent organizational skills.
PERSONAL INFORMATION
Age: 23
Date of Birth: December 9, 1992
Gender: Female
Civil Status: Single
Citizenship: Filipino
Place of Birth: Quezon City
WORKING EXPERIENCE
NATIONAL STATISTICS OFFICE (OJT)
3/F Philippine Bible Society (PBS) Building,
3961 R. Magsaysay Blvd., Sta. Mesa, Manila, Philippines
ROLE DESCRIPTION:
Filing of documents
Checking of surveys
EVERFIRST LOANS CORPORATION
LOAN PROCESSOR (July 13, 2013 – February 23, 2014)
ROLE DESCRIPTION:
To promote Everfirst to SSS pensioner in our area of responsibility.
To welcome customers in the Branch and conduct interview.
To process loans of customers and assist them in getting requirements if necessary.
COLLECTION STAFF (February 24, 2014 – June 05, 2015)
ROLE DESCRIPTION:
Identify customers to be collected for the day.
Prepare schedule of daily collectibles.
Coordinate with branches on the unsuccessful collections.
Keep and secure ATM cards, saving passbooks and withdrawal slips that are pre-signed by borrowers.
Keep confidential knowledge of the Personal Identification Number(PIN) of each ATM Card.
Daily monitoring of new client’s atm/passbook if the branch will give it to the head office.
Prepare a collection schedule for the week
Will swipe ATM cards for collection everyday with the use of Point of Sale (POS) terminal.
•After swiping of ATM, will summarize the collections under the following conditions:
1. Successful
2. Not Successful
3. Reason for non-successful swiping
•Prepare collections summary for distribution to the following departments:
1. EF Branch
2. Treasury
3. Accounting
Coordinate with branches on the collection of delinquent accounts.
Cite most cooperative branches and branch personnel and less cooperative branches and branch personnel.
EDUCATIONAL BACKGROUND
Tertiary: Universidad de Manila 2009-2013
Villegas Street Mehan Gardens, Manila
B.S Mathematics Minor in Computer Science
Secondary: Ramon Magsaysay High School 2005-2009
Espanya, Manila
Elementary: Juan Luna Elementary School 2004-2005
830 G. Tolentino Street Sampaloc,Manila
Lemon San Joaquin Elementary School 1999-2004
Lemon Capoocan, Leyte
ADDITIONAL SKILLS
Computer literate
Filing of documents / handling various documents
CHARACTER REFERENCES
Marinel Tenorio
Everfirs Loans Corp.
Collection Staff (093*-***-****
Rizzabeth Dizon
Everfirst Loans Corp.
Human Resources (929-9911 loc 2184)
Antoniño Nazar C. Oliveros
Accenture
Data Analyst lvl 13-091*-***-****
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Ma.Bernadette T. Sienes
Applicant