Customer Service

KEVIN JOHNSON

**** **** ******, **** **** Beach, FL 33407 H: 561-***-**** C: 561-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Being Fast, Friendly, and Accurate bring New Talent to your company customer can't turn down!

SKILLS

Customer-oriented Dedicated team playerQuick learner Retail sales professionalOrganized multi-tasker Mark down proceduresLate-night shift availability Excellent communication skillsGood with numbers and math Pricing controlsFast and efficient service worker Warehouse and manufacturing operationsHardworking cook with 2 years experience in OSHA requirements knowledgehigh-volume restaurant facility DOT regulations

Certified Pallet Jack Operator

WORK HISTORY

Mower Operator, 02/2010 to 08/2012

Speedy Landscaping – 945 W 2nd Street, Riviera Beach fl

Clean beds, using weed killer as needed.Mow lawn at the height listed on route sheet.Clean up mowing debris avoiding blowing trash or leaves into lawn.Watch for uneven ground and prevent scalping lawn.Watch turns for "divots" and use 3 point turn technique.

Stockmen, 09/2012 to 04/2014Kmart – 4340 Cross Country Plaza, Okeechobeee Blvd fl

Load and unload merchandise using a pallet jack or ladder.Rotated manufacturer products as needed.Removed damaged, out-of-date, and discontinued items from displays.Answered Customer questions regarding store merchandise and department information and pricing.Organized store merchandise racks by size, color, and style.Negotiated prices, discount terms and all transportation arrangements for merchandise.Completed stock orders and managed inventory level.

Inventory Receiver, 07/2014 to 11/2014

Serta Mattress Distribution – 3774 Interstate Park Rd, Riviera Beach fl

Load and unloaded merchandise using propane forklifts.Managed merchandise selection, planning and marketing.Supplied daily support to the buyers and assistant buyers.completed stock orders, addressed any and all expired product dispositions.

Grill Cook, 10/2014 to 02/2016

Mc'Donalds – 1207 45Th St, West Palm Beach fl

Consistently provided friendly guest service and heartfelt hospitality.

Promptly and empathetically handled guest concerns and complaints.Operated the drive-through window and sales register quickly and efficiently.Greeted customers and provided excellent customer service.Built loyal clientele through friendly interactions and consistent appreciation.

Prepared fountain drinks and ice cream items.

Grill cook/Crew Triner, 03/2016 to 06/2016

Mc'donalds – 8214 N Florida Ave, Tampa fl

Cross-trained and coordinated scheduling with team members to ensure seamless service.Maintained high standards of customer service during high-volume, fast-paced operations.Handled currency and credit transactions quickly and accurately.Followed food safety procedures according to company policies and health and sanitation regulations.Strictly followed all cash, security, inventory and labor policies and procedures.Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.

EDUCATION

High School Diploma: 2013

Palm Beach Lakes High School - 4361 Shiloh Drive, West Palm Beach fl

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