I am an experienced Accounting and customer service professional who is confident across all levels of an organization. I am always striving to enhance my experience portfolio, exceed all expectations and do what it takes to get the job done. I am best known for my passion for continuous improvement and strategic alignment. I have gained tremendous accounting, retail sales, customer service, financial handling, receptionist role and data entry skills in the course of my work experience.
Processing and analyzing Accounts Payable accounts, allocating General Ledger accounts with correlating changes.
Preparing cash flow schedule.
Processed client payment of utility bills.
Process invoices and monthly expenditure.
Administered and reconciled payroll and accounts payable/receivable documents in accordance with established policies and practices.
Maintained accounting database by entering data into the computer.
Assisted in other projects as required.
Financial Analysis and Budgeting: Evaluating a company's financial risk and preparing financial forecasts, capital management, and financing options. Assesses financial performance, develop cash flow and debt strategies, and assists in preparing budgets.
Innovative Solution Finding: Improving financial status by analyzing results and identifying trends.
Recommending actions by analyzing and interpreting data and making comparative analysis through studying proposed materials.
Business Analysis: Developed knowledge of the information technology industry, customers, organization and business objectives in order to assist in problem solving. Assessed user requirements, procedures and problems to create or improve systems.
User Support Analysis: Provided quality client support by answering client questions, researching possible solutions to problems.
System Testing: Working with business analysts to identify, diagnose, and document problems and errors in specific components of a system. Assessing how well a product adheres to its design, standards, as well as its usability and ability to meet business needs.
Decision Analysis: Assisting with applying quantitative methods to study and make recommendation regarding various business issues, including credit risk management, customer profitability, and resource allocation and optimization, and customer segmentation.
Oral and written communication skills.
Time management skills.
Excellent customer service skills.
Sold banking products to clients.
Signed up customers on President’s Choice points card and products.
Provided excellent customer service to numerous customers.
Maintained an excellent attitude and customer service skills.
Welcomed and seated guests, ensuring each guest’s comfort and satisfaction.
Paid attention to details in addressing customer needs and always-maintained clear and positive communication.
Met specific sales targets and service targets.
CASHIER & RECEPTIONIST ROLE
Welcomed customers into the facility.
Provided friendly, professional and knowledgeable service to all clients in a support capacity.
Receive cash from customers in payment to use the pool facility.
Count cash float and retain in cash tray.
Prepare cash vouchers to be sent to the bank.
Print off cash balances.
Take float out of the safe and perform inventory for the day.
Fill out cashier float and inventory form before close of shift.
Take out deposits from the previous shift or day.
Frequently performed cash out at the end of my shift.
Accepted all forms of payments according to company guidelines.
Correctly gave change to customers to avoid shortages and excesses.
Answered phone calls from the public in a polite and efficient manner.
Paged other cashiers occasionally for support if needed.
Participated in research activities with PIC Investment Group in Saskatoon, Saskatchewan and assisted in gathering and analyzing of data in the course of my internship. I critically evaluated the cost-benefit analysis of sidecar funds and angel investors’ tax credit system in Saskatchewan using the United States and Canada as a case study. This project is aimed at establishing an investment Tax Credit in Saskatchewan with support from Saskatchewan Capital Network.
College of Arts and Science –– University of Saskatchewan, Saskatoon, SK May 2016
Bachelor of Arts, Business Economics
Faculty of Management Science –– University of Benin, Nigeria November 2008
Bachelor of Science, Accounting. Degree has been evaluated by International Qualification Assessment Service (IQAS)
City of Saskatoon, Recreation & Community Development Division
Cashier & Receptionist, Outdoor Pool May 2016 – Present
President’s Choice Financial, Saskatoon
Personal Banking Representative April 2014 – May 2016
PIC Investment Group Inc., Saskatoon
Student Intern Jan. 2016 – April 2016
Sobeys Varsity, Saskatoon
Cashier & Supervisor June 2013 – May 2015
Junior Accounting Clerk Apr.2008 – Nov.2012
TECHNICAL SKILLS AND PROFESSIONAL TRAINING
Certification: Investment Funds in Canada June 2016
Accounting Programs: Sage Simply Accounting & Accounting Pro (ACCPAC)
Proficient in Microsoft Windows and Office (Word, Excel, Power-point, Outlook and Access)
Experience in GIS Software
Canadian Diabetes Association, Saskatoon
Administrative Assistant Dec.2013 – Present
Enters data by inputting alphanumeric information using Excel spreadsheet.
Instigated an ongoing relationship between the organization and people with diabetes to create awareness and community service
Verifies entered data by reviewing, editing, deleting, or re-entering data
Answers incoming and outgoing phone calls.
Sorting of mails and filing.
Kendra Dyck (CY – Recreation & Sport)
Customer Service Supervisor,
Community Service Supervisor,
Community Services Department,
Recreation & Community Development Division,
City of Saskatoon,
Supervisor, Sobeys Varsity,
3907 – 8th St E,
Saskatoon, SK, S7H 5M7