Sales Manager
Resume:
Amanda M. Marchese
Cary, NC 27513
*********@*****.***
(724) 561 - 6816
SUMMARY OF QUALIFICATIONS
Communications/Journalism Major & Marketing and Spanish Minors with experience that builds strong client relationships and meets established goals. Interested in working for a company with a global presence to utilize communication skills.
EDUCATION
ST. JOHN FISHER COLLEGE, Rochester, NY
BA – Communications/Journalism, May 2012
(GPA: 3.7/4.0)
EXPERIENCE
BOWLMOR AMF Bowling Inc. 2012 – 2016
Senior Event Sales Manager (2015 – 2016) Raleigh, NC
oEstablish, cultivate and maintain relationships with new and existing clients for events with 5 to 200+ people.
oProvide clients with contracts detailing booked events.
oNegotiated budgets with clients to ensure satisfaction of event details.
oHandle problem clients prior to escalation.
oInterview new candidates and make recommendation to Human Resources.
oApprove contracts for new hires prior to them being sent out to clients.
oDistribute client leads and voicemail messages to team members.
oProcess refunds to clients.
Event Sales Representative (2013 – 2014) Rochester, NY/Event Sales Manager (2014 – 2015) Raleigh, NC
oRespond to all online and phone inquiries and transform those inquiries into booked events.
oProvide an extraordinary experience by working with clients to plan and coordinate events down to the last detail.
oCommunicate with ease the features and benefits of Bowlmor AMF’s distinctive properties and event packages.
oMeet/exceed monthly sales goals.
oLiaise with Operations Team to ensure that the events are the world-class experience that the guests expect and the company strives to provide.
oUnderstand the unique needs of all kinds of events – from private parties to corporate events to fundraisers, kids’ parties, and more.
oTend to and cultivate client relationships both during the planning process and beyond.
Administrative Assistant (2012 – 2013) Rochester, NY
oMaintains prospect records and records of event inquires in company’s personalized data system.
oOrganizes and maintains drafts of sales kits and correspondence for distribution to clients.
oCompletes group sales agreements, compiles and organizes prospective customer leads, and assists in maintaining database of customers.
oWorks with operations to ensure successful customer events.
ST. JOSEPH’S VILLA, Rochester, NY Fall 2011 – Winter 2011
Intern
oCreate and publish media (including press releases, news articles, info for online media) about events and news related to SJV.
oPlan and coordinate “Holiday Wishes Program,” a program designed to raise money for the children and families at SJV.
oPlan and coordinate informational seminars (sponsored through Excellus) about health topics related to teens and families in the community.
oDevelop and maintain positive relationships with community members.
KOHL’S, Cranberry Township, PA 2007 – 2012
Point of Sales Associate
oAdvise customers of possible solutions to purchase problems.
oManage and organize merchandise for customer convenience.
oCreate and develop positive customer relationship for the company.
ST. JOHN FISHER COLLEGE, Rochester, NY 2009 – Fall 2011
Clerical Assistant
oSchedule and manage appointments for counselors in office.
oAdvise current and potential students on academic-related concerns.
AWARDS
Alpha Mu Gamma National Collegiate Foreign Language Honor Society
Dean’s List (7 consecutive semesters)
Graduated Magna Cum Laude
PROFESSIONAL AFFILIATIONS
Alpha Mu Gamma
American Marketing Association (AMA)
COMPUTER SKILLS
Microsoft Word, Microsoft Excel and PowerPoint
Marketing/Management Skills
oCreating promotional media (brochures, flyers, etc.) for companies
oDeveloping company marketing plans and campaigns
oPlanning and managing events to promote companies
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