Customer Service Office Staff

Roberto R. Santos III

Regency Residence Al Sadd, Doha Qatar

66707941

*************@*****.***

PERSONAL INFORMATION:

Age : 30 yrs. Old

Date of Birth : March 6, 1985

Place of Birth : Metro Manila, Philippines

Height : 5’7

Civil Status : Single

Citizenship : Filipino

Religion : Roman Catholic

Languages Spoken : Filipino& English

OBJECTIVE

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement

EDUCATION

TERTIARY

Informatics International College

Advance Diploma in Information Technology 2011-2013

Informatics College, Northgate, Inc.(formerly-Informatics Alabang Center, Inc.) Indo-China Drive Northgate Cyberzone Filinvest Alabang Corporate City, Muntinlupa City

DLSU- College Of Saint Benilde 2003-2007

BSBA - Computer Application

Manila, Philippines

SECONDARY

St, Marks Institute,

Las Pinas City

Our Mother of Perpetual Help Rizal

Las Pinas City

EMPLOYMENT HISTORY

Merchandiser – SM South mall, Las Pinas, Philippines

oIn charge of the security of items and other equipment in the shop floor.

oSafeguards merchandize from breakages or damages and manages store appearance, maintenance and atmosphere.

oEffectively and professionally communicates with customers, management, store team, corporate office staff and business partners.

Sales Utility Clerk - SM Mall of Asia, Pasay City, Philippines

April 15, 2011 - May 07, 2012

Cashier/Sales Assistant - Tribe Bookstore Qatar – Qatar Foundation Education City, (2013-2016)

oSales using POS and excel sheets,

oHandling cheque payment and reports for consignments

oContacting customers for promotion and events

oConducting workshops and assisting instructors

oHandling Cashier in book fairs and events (with experience with Doha book fair for 2 years)

oSafeguarding items

oStudying all new items and acquiring more information of the products

oCustomer care and service

oConducting inventory every 3 months

oHandling stock room and maintaining

Office Assistant- Tribe Bookstore Qatar – Madinat Khalifa South, Rabiah 3 building.

oContacting new suppliers

oConducting workshops and events

oMaking the consignments report every month

oMarketing Research

oUpdating social media and website

oResearch for events

oCommunicate with various type of customer for any promotion and events.

Particular Skills Proficiency:

HTML authoring/Macromedia Dreamweaver, Adobe Photoshop CS2, Visual basic 6.0, C/C++

Inventory Management

Fluent in Englis

Planning art Workshops

Inventory

Receiving new shipments

Microsoft office

Customer Service

POS

Organizational Skills:

Adept in computer usage (MS Windows Application, Application and Internet navigation and has a good oral/written communication skills.

Fast Learner

Can work under pressure

Ability to meet deadlines with my responsibilities

Team Player

With experience on Procurement

REFERENCE

AVAILABLE UPON REQUEST

I hereby certify that the foregoing information is true and correct.

ROBERTO R. SANTOS III

Contact this candidate