Human Resources Resource

Linda Kreutzer, M.B.A., PHR, SHRM-CP

* *** Aspen Rd. Derby, KS 67037 * 316-***-****

Executive Summary

A proven team leader with strengths in building interpersonal relationships and solving staff issues. Strategic thinker who seeks challenges and has the ability to see the big picture while remaining detail focused. Demonstrates initiative and creativity with all projects. Excellent verbal and written communication skills. Ability to identify business needs and develop plans of action. Change management advocate. Accomplished leader during the implementation of new programs. Ability to organize and lead multiple projects simultaneously in a fast paced environment. Promote and foster a healthy work environment.

Career Objective: Human Resource Manager

Professional Experience and Accomplishments

Director of Human Resources, Cowley College, Arkansas City, KS (2012-Current)

Manage and integrate all aspects of the Human Resource department and all day-to-day HR tactical functions College-wide

Ensure compliance with all state and federal employment laws, KBOR regulations, Title IX, and Cowley College policies

Evaluate processes and interpret talent management data within department to develop appropriate initiatives and improve service to the entire College community

Develop and implement Employee Recognition programs to increase employee morale, including; service awards, retirement ceremonies and employee wellness initiatives

Manage multiple budgets and programs ensuring fiscal responsibility, including; recruitment, professional development, wellness program, employee appreciation and human resource operational budgets

Member of Site Safety Council, manage OSHA training requirements

Develop and conduct employee training and development programs

Develop and implement a salary schedule and overall compensation package

Develop performance evaluation system and provide management training for evaluation consistency

Manage benefits program, maintaining relationships with benefit vendors; host an annual employee benefits fair

Write policies and procedures, ensuring compliance with regulatory and legal requirements

Develop organization charts, analyze organizational structure, and propose departmental changes to best align College resources

Coach and advise supervisors/directors on ways to resolve employee behavior issues in a positive manner

Member of Administrative Council (Executive Leadership team), responsible for leading the college through strategic planning and engage College leaders to understand employee needs

Provide oversight and investigation of all disciplinary actions, grievance procedures, complaint processes, and compliance investigations

Assure College compliance with all laws and regulations, evaluating and updating processes to assure the College remains compliant; recommending necessary changes with College practices

Managed payroll processes

Continuously analyze department processes and procedures to assure the most cost-effective and streamlined practices

Lead the recruitment and hiring process for all staff and faculty, ensuring staffing levels are optimally maintained

Write (develop) agency policies, job descriptions, employee handbook and all other employment documents

Oversight of work-study employment practices, including international student employees

Lead HR department during a data base conversion; set-up new system for College needs

Adjunct Instructor, National American University, Wichita, KS (2011-Current)

Instruct coursework in: Career Management, Marketing, Business, Human Resources, Communications

Adjunct Instructor, North Central Kansas Technical College, Beloit, KS (2011-2012)

Instruct online coursework in: Business/Entrepreneurial/Human Resources

Human Resources Director, Mid-Kansas Community Action Program, Inc., Augusta, KS (2009 - 2011)

Developed an HR department, Established all HR processes and procedures

Managed all aspects of the Human Resources Department, directly responsible for the overall administration, coordination, and evaluation of the Human Resources function (Responsible for multiple offices and centers in a 13 county area)

Member of leadership team responsible for developing and executing the strategic plan for the organization and growing the desired culture change, established strategies to improve employee relations and engagement

Human Resources advisor for executive team and entire management team, provided coaching to peers

Researched and Analyzed agency training needs, created training program to fit needs, Implement training programs

Updated job descriptions, organizational chart and wage comparability to align with desired agency outcomes

Coached supervisors/managers to create a level of knowledge and understanding of labor relations and employment issues

Compliance Officer for all employee concerns, including; discrimination, harassment and disparate treatment issues

Facilitated employee benefits, including; PTO (Vacation, Holiday, Sick Time, etc), Life Insurance, Dental Insurance, 401(k) plan

Assured agency compliance with all laws and regulations, updating processes to bring the agency into compliance (assuring compliance with DOT, OSHA, FMLA, ADA, EEO, FLSA, and all HR laws)

Responsible for the selection and hiring process for multiple offices and centers in a 13 county area (applicant screening, testing, interviews, background checks and selection), assuring the right people are hired for the right position

Maintained and administered the Drug and Alcohol testing program

Established employee performance evaluation and pay strategies, instituted the reviews and pay recommendations

Director of Enrollment Management (Department Hiring Manager), Southwestern College, Wichita, KS (2005 - 2008)

Strategically led multiple College departments, including; Marketing, Recruitment, Military Programs, and Advising

Recruited new employees and business partnerships for the College

Responsible for all functions within the employment cycle for the department (including: hiring, training, disciplining, staff development, mentor staff during performance plans, staff coaching, performance evaluations, termination)

Member of the Benefits Committee to determine benefits for college employees, including investigating and choosing the best healthcare plan for employees and communicating changes in benefits plan

Created job descriptions for all newly created positions, and revised old job descriptions to make relevant

Hired as change agent to improve department processes and develop a business culture that promotes positive employee relations, employee engagement and employee development

Established positive work environment by maintaining constant networking and information sharing across staff and work teams

Lead multiple teams, in multiple states, to accomplish levels above college goals

Developed and facilitated training programs for internal and external customers (Ex. Communicating at Work- Management training-Raytheon, Southwestern College 101, online student courses)

Managed department operational budget

Emergency Manager

Education/Training/Certification

Master of Business Administration/Human Resource Management, University of Phoenix, Phoenix, AZ

Bachelor in Business Administration, Management Major, Fort Hays State University, Hays, KS

Professional in Human Resources Certification (PHR), HR Certification Institute

SHRM-CP, SHRM Certified Professional, Society for Human Resource Management

Master’s Level Human Resource Development/Organizational Development courses, Friends University, Wichita, KS

Advance Kansas: An Innovative Program in Diversity Leadership

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