PINTU MAHAJAN

416-***-****, E-mail: acvgot@r.postjobfree.com, Scarborough ON

SUMMARY:

Certified ScrumMaster (CSM), result oriented professional, accomplished servant leader with versatile experience in Agile and waterfall methodology with 10 years of experience in software projects

Well versed in leading and managing application development, application re-engineering on budget and on time by effectively collaborating, facilitating, leading

Expert in driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management

Experience in process improvement, application maintenance and support

A customer oriented, multitask professional with excellent analytical and logical skills possesses rich experience of 9 years in leading multiple projects, project coordination, development and business analysis across various insurance domains such as Life, Health, Long term care, Group Benefits, Property and casualty insurance

Versatile experience in banking, life and health insurance, general insurance

Active member of Toronto Agile TO meetup group

Specialties:

Possess an Agile mindset

Project leader

Scrum

Kanban

Brings team to a higher level of performance

Requirement prioritization

Mainframe

Facilitation and coaching

System analysis and design, Plan releases

Problem Solving & Decision Making

Resource Management

Creating work breakdown structures, monitor completion of work packages.

Project estimation

Quality Assurance

Business & Technical Documentation

Client management, Vendor management

Innovation and best practice

Process improvement

Highly motivated & results-oriented

Exceptional leadership and teamwork skills

Conducting interview

TECHNICAL SKILLS:

Operating Systems

:

IBM Mainframes, Windows 9x-XP, 7

Database

:

DB2, VSAM, Supra, IMS, Oracle

Fault management tool

:

ABENDAID

Programming language

:

Cobol, JCL, SQL, PL/1, REXX, SAS, VB Script

Query tool

:

Spufi, QMF

Transactional Server

:

CICS

Version control tool

:

Changeman, Endeavor, Alchemist

Job Scheduler

:

Control-M, CA 7, OPC, ZEKE, ESP

Other Tools and technologies

:

IBM Utilities, File-Manager, FILE-AID, XPEDITOR, DFSort, strobe, animator, Quick test professional (QTP), Data Solution, DB2 command, DB2 explain, Beyond Compare

Business process Tools

:

MS Excel (MACROS, Advance formula), MS word, MS power point, MS outlook, Lotus notes, Visio, MS Project, JIRA

Quality Management Products

:

HP quality centre, HP Application Lifecycle Management (ALM)

Web Content management

:

Sharepoint

Project framework

:

Scrum, Kanban, SDLC, Waterfall, Joint application development (JAD), ITIL

Agile process tool

:

JIRA, RALLY

EDUCATION:

Bachelor of Technology in Electronics and Communication, West Bengal University of Technology, India -2006

CERTIFICATIONS:

Certified in Insurance Business by Life Office Management Association (LOMA), 2009

ITIL V3 Fundamental

Certified Scrum Master (CSM)

Working towards PMI ACP, SAFe agilist

EMPLOYMENT HISTORY

Bank of Nova Scotia - Scrum Master / Agile developer October 2015

Tata Consultancy Service, Canada - Assistant consultant July 2014 – October 2015

Cognizant Technology Solutions - Developer, project leader August 2006 – July 2014

CAREER SUCCESSES

Cognizant associate of the year 2010

Best team lead 2012

Best executed project with zero user acceptance defect 2013

Best innovative idea 2013

PROFESSIONAL EXPERIENCE:

Employer - Bank of Nova Scotia 2015 - present

Projects - PROJECT ICE, US ABM

Role - SCRUM MASTER

Description:

Practice the disciplines of a Agile methodology.

Observe and evaluate agile teams on team health, agile maturity and continuous improvement

Provide team coaching on agile practices

Provide one-on-one coaching on roles within an agile team

Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.

Participate in product backlog grooming

Work with product owner, customer and teams to create user roles for user stories

Coach product owners to create user stories using the INVEST model from the view point of established user roles and build a product backlog

Help teams reach complexity estimates for user stories

Promote pair programming

Decompose user stories into tasks

Encourage consensus estimates for tasks

Facilitate teams to set a sprint commitment

Track progress of user story and task with burn down charts and burn up charts, Track and communicate team velocity and sprint/release progress

Remove obstacles that impede the work of teams

Coach teams to demo work to product owners

Follow through on process improvement with feedback from retrospectives

Help establish a minimal viable product with user story mapping

Participated in Scrum of Scrums

Help establish and agile adoption and transformation plans

Environment: IBM Mainframe, COBOL, JCL, IMS-DB, DB2, Endevor, CA7, SQL, JIRA

Employer - Tata Consultancy Service

Client - Aviva Canada - Toronto ON 2014-2015

Role - Agile Developer and Scrum master

Projects - Guidewire CSTP implementation

Description:

Prioritize sprint backlog

Estimate the effort of implementing user stories.

Development to achieve sprint goal.

Code refactoring

Self motivated and organized

Implementing test cases.

Unit and initial acceptance testing.

Identify obstacles and informing the scrum master

Participated in Daily scrum

Employer - Tata Consultancy Service

Client - Aviva Canada - Toronto ON 2014-2015

Projects - Epost implementation, Broker preview window for Quebec policies, Claim handling for Quebec

Policies

Role - Onsite Project Co-ordinator and team lead

Accountability:

Prioritize sprint backlog

Convert specifications about business requirements into programming instructions.

Conduct impact analysis, and analysis of organizational needs & goals, for development and implementation of application systems.

Develop, review, analyse, and modify programming systems, including encoding, testing, debugging and installing for a large-scale system.

Convert business requirements into programming instructions. Design and code programs; create test transactions and run tests; revise as necessary.

lead the design, development and implementation of specific business solutions which drive services, projects and activities and meet customer needs which align with corporate IT design and security standards

Took initiative in creating a centralized knowledge repository and a portal to provide the client with a consolidated and centralized source of compensation and commission data for ongoing governance and maintenance.

Worked with system integration and business testers to complete the project on time and to cover required functional and regression testing.

Participate in scrum, kanban meetings

Interviewing candidates

Environment: IBM Mainframe, COBOL, JCL, REXX, VSAM, DB2, CICS, SUPRA, Alchemist, SQL

Employer - Cognizant Technology Solutions

Client - Manulife Financial, Kitchener ON 2011-2014

Projects - New application for Third party administrators, System upgrade, Integrating different system data

for report consistency

Role - Onsite Project Co-ordinator and team lead

Accountability:

Led the development, testing, and played a key part in identifying and mitigating issues in order to ensure completion within a tight project timeline. Worked as a business analyst, Participated in Root Cause Analysis.

Led the development & implementation of changes and new initiatives, Monitor the completion of work package major milestones

Coordinate multiple projects by aligning people and resources to produce the required deliverables on time and track project deliverables

Coordinate and facilitate regular project meetings

Prepare weekly status report

Maintain and update work breakdown structure, project schedule and track milestones progress

Maintenance of all key project governance documents, such as the Project Charter, Communications Plan, Risk Management Plan

Work closely with internal Development and Quality Assurance teams to develop testing and pilot strategies and cases for new solutions

Support the Project Manager to control project budget, and report project cost information in an accurate and timely manner.

Proactively identifies additional cost-savings to reduce overall project expenditures.

Acted as the liaison between project team members, Program Manager and/or the Business Manager to effectively coordinate and implement assigned project activities.

Preparing and keeping records of project status and regularly communicating project status to key stakeholders

Perform independent reviews and implement internal controls to ensure mitigation of risk.

Environment: IBM Mainframe, Desktop, COBOL, JCL, REXX, VSAM, DB2, Endevor, SQL,PL/1

Employer - Cognizant Technology Solutions

Client - John Hancock 2010-2011

Projects - Life Application Maintenance for Retail Finance Application Suite- Kolkata, India

Role - Offshore Project Lead

Accountability:

Designed and delivered this application suite to compute reserve for policies sold by John Hancock agents while taking into account mortality, administration expenses, and other risk factors.

Developed four sub-applications and various reporting systems equipped with various actuarial calculations for policy-specific reserve calculations.

Environment: Unix, Mainframe, COBOL, MF COBOL, JCL, REXX, VSAM, Oracle, TOAD, Informatica, Business Object, animator, SQL

Employer - Cognizant Technology Solutions

Client - John Hancock 2009-2010

Project - MIPS Optimization

Role - Agile Developer

Accountability:

Prioritize sprint backlog

Estimate the effort of implementing user stories.

Development to achieve sprint goal.

Code refactoring

Self motivated and organized

Implementing test cases.

Unit and initial acceptance testing.

Identified and optimized areas for improvement within various applications across multiple Mainframe LPARS, resulting in substantive benefits in terms of business and infrastructure maintenance.

Identify deficiencies within the process for the purpose of developing and implementing enhancements /improvements

Environment: IBM Mainframe, COBOL, JCL, REXX, DB2, Changeman

Employer - Cognizant Technology Solutions

Client - John Hancock 2009

Project - LifePro, Decommissioning of legacy system

Role - Developer, Tester

Accountability:

Responded to the requirement to reorganize subsidiaries following a merger with Manulife,

Involving a reduction in the number of legal entities to the John Hancock Life Insurance Companies.

Extracting business rules from the existing system

Helping business analyst creating use cases for the new system

Building up new DB2 database from VSAM.

Creating data model.

Environment: Windows, PL/1, QTP

Employer - Cognizant Technology Solutions

Client - Metlife 2006-2008

Role - Developer

Accountability: Implementing new DB2 system in Metlife, Production on-call Support

Environment: COBOL, JCL,, DB2, Changeman

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