PINTU MAHAJAN
416-***-****, E-mail: ******.*****@*****.***, Scarborough ON
SUMMARY:
Certified ScrumMaster (CSM), result oriented professional, accomplished servant leader with versatile experience in Agile and waterfall methodology with 10 years of experience in software projects
Well versed in leading and managing application development, application re-engineering on budget and on time by effectively collaborating, facilitating, leading
Expert in driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management
Experience in process improvement, application maintenance and support
A customer oriented, multitask professional with excellent analytical and logical skills possesses rich experience of 9 years in leading multiple projects, project coordination, development and business analysis across various insurance domains such as Life, Health, Long term care, Group Benefits, Property and casualty insurance
Versatile experience in banking, life and health insurance, general insurance
Active member of Toronto Agile TO meetup group
Specialties:
Possess an Agile mindset
Project leader
Scrum
Kanban
Brings team to a higher level of performance
Requirement prioritization
Mainframe
Facilitation and coaching
System analysis and design, Plan releases
Problem Solving & Decision Making
Resource Management
Creating work breakdown structures, monitor completion of work packages.
Project estimation
Quality Assurance
Business & Technical Documentation
Client management, Vendor management
Innovation and best practice
Process improvement
Highly motivated & results-oriented
Exceptional leadership and teamwork skills
Conducting interview
TECHNICAL SKILLS:
Operating Systems
:
IBM Mainframes, Windows 9x-XP, 7
Database
:
DB2, VSAM, Supra, IMS, Oracle
Fault management tool
:
ABENDAID
Programming language
:
Cobol, JCL, SQL, PL/1, REXX, SAS, VB Script
Query tool
:
Spufi, QMF
Transactional Server
:
CICS
Version control tool
:
Changeman, Endeavor, Alchemist
Job Scheduler
:
Control-M, CA 7, OPC, ZEKE, ESP
Other Tools and technologies
:
IBM Utilities, File-Manager, FILE-AID, XPEDITOR, DFSort, strobe, animator, Quick test professional (QTP), Data Solution, DB2 command, DB2 explain, Beyond Compare
Business process Tools
:
MS Excel (MACROS, Advance formula), MS word, MS power point, MS outlook, Lotus notes, Visio, MS Project, JIRA
Quality Management Products
:
HP quality centre, HP Application Lifecycle Management (ALM)
Web Content management
:
Sharepoint
Project framework
:
Scrum, Kanban, SDLC, Waterfall, Joint application development (JAD), ITIL
Agile process tool
:
JIRA, RALLY
EDUCATION:
Bachelor of Technology in Electronics and Communication, West Bengal University of Technology, India -2006
CERTIFICATIONS:
Certified in Insurance Business by Life Office Management Association (LOMA), 2009
ITIL V3 Fundamental
Certified Scrum Master (CSM)
Working towards PMI ACP, SAFe agilist
EMPLOYMENT HISTORY
Bank of Nova Scotia - Scrum Master / Agile developer October 2015
Tata Consultancy Service, Canada - Assistant consultant July 2014 – October 2015
Cognizant Technology Solutions - Developer, project leader August 2006 – July 2014
CAREER SUCCESSES
Cognizant associate of the year 2010
Best team lead 2012
Best executed project with zero user acceptance defect 2013
Best innovative idea 2013
PROFESSIONAL EXPERIENCE:
Employer - Bank of Nova Scotia 2015 - present
Projects - PROJECT ICE, US ABM
Role - SCRUM MASTER
Description:
Practice the disciplines of a Agile methodology.
Observe and evaluate agile teams on team health, agile maturity and continuous improvement
Provide team coaching on agile practices
Provide one-on-one coaching on roles within an agile team
Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
Participate in product backlog grooming
Work with product owner, customer and teams to create user roles for user stories
Coach product owners to create user stories using the INVEST model from the view point of established user roles and build a product backlog
Help teams reach complexity estimates for user stories
Promote pair programming
Decompose user stories into tasks
Encourage consensus estimates for tasks
Facilitate teams to set a sprint commitment
Track progress of user story and task with burn down charts and burn up charts, Track and communicate team velocity and sprint/release progress
Remove obstacles that impede the work of teams
Coach teams to demo work to product owners
Follow through on process improvement with feedback from retrospectives
Help establish a minimal viable product with user story mapping
Participated in Scrum of Scrums
Help establish and agile adoption and transformation plans
Environment: IBM Mainframe, COBOL, JCL, IMS-DB, DB2, Endevor, CA7, SQL, JIRA
Employer - Tata Consultancy Service
Client - Aviva Canada - Toronto ON 2014-2015
Role - Agile Developer and Scrum master
Projects - Guidewire CSTP implementation
Description:
Prioritize sprint backlog
Estimate the effort of implementing user stories.
Development to achieve sprint goal.
Code refactoring
Self motivated and organized
Implementing test cases.
Unit and initial acceptance testing.
Identify obstacles and informing the scrum master
Participated in Daily scrum
Employer - Tata Consultancy Service
Client - Aviva Canada - Toronto ON 2014-2015
Projects - Epost implementation, Broker preview window for Quebec policies, Claim handling for Quebec
Policies
Role - Onsite Project Co-ordinator and team lead
Accountability:
Prioritize sprint backlog
Convert specifications about business requirements into programming instructions.
Conduct impact analysis, and analysis of organizational needs & goals, for development and implementation of application systems.
Develop, review, analyse, and modify programming systems, including encoding, testing, debugging and installing for a large-scale system.
Convert business requirements into programming instructions. Design and code programs; create test transactions and run tests; revise as necessary.
lead the design, development and implementation of specific business solutions which drive services, projects and activities and meet customer needs which align with corporate IT design and security standards
Took initiative in creating a centralized knowledge repository and a portal to provide the client with a consolidated and centralized source of compensation and commission data for ongoing governance and maintenance.
Worked with system integration and business testers to complete the project on time and to cover required functional and regression testing.
Participate in scrum, kanban meetings
Interviewing candidates
Environment: IBM Mainframe, COBOL, JCL, REXX, VSAM, DB2, CICS, SUPRA, Alchemist, SQL
Employer - Cognizant Technology Solutions
Client - Manulife Financial, Kitchener ON 2011-2014
Projects - New application for Third party administrators, System upgrade, Integrating different system data
for report consistency
Role - Onsite Project Co-ordinator and team lead
Accountability:
Led the development, testing, and played a key part in identifying and mitigating issues in order to ensure completion within a tight project timeline. Worked as a business analyst, Participated in Root Cause Analysis.
Led the development & implementation of changes and new initiatives, Monitor the completion of work package major milestones
Coordinate multiple projects by aligning people and resources to produce the required deliverables on time and track project deliverables
Coordinate and facilitate regular project meetings
Prepare weekly status report
Maintain and update work breakdown structure, project schedule and track milestones progress
Maintenance of all key project governance documents, such as the Project Charter, Communications Plan, Risk Management Plan
Work closely with internal Development and Quality Assurance teams to develop testing and pilot strategies and cases for new solutions
Support the Project Manager to control project budget, and report project cost information in an accurate and timely manner.
Proactively identifies additional cost-savings to reduce overall project expenditures.
Acted as the liaison between project team members, Program Manager and/or the Business Manager to effectively coordinate and implement assigned project activities.
Preparing and keeping records of project status and regularly communicating project status to key stakeholders
Perform independent reviews and implement internal controls to ensure mitigation of risk.
Environment: IBM Mainframe, Desktop, COBOL, JCL, REXX, VSAM, DB2, Endevor, SQL,PL/1
Employer - Cognizant Technology Solutions
Client - John Hancock 2010-2011
Projects - Life Application Maintenance for Retail Finance Application Suite- Kolkata, India
Role - Offshore Project Lead
Accountability:
Designed and delivered this application suite to compute reserve for policies sold by John Hancock agents while taking into account mortality, administration expenses, and other risk factors.
Developed four sub-applications and various reporting systems equipped with various actuarial calculations for policy-specific reserve calculations.
Environment: Unix, Mainframe, COBOL, MF COBOL, JCL, REXX, VSAM, Oracle, TOAD, Informatica, Business Object, animator, SQL
Employer - Cognizant Technology Solutions
Client - John Hancock 2009-2010
Project - MIPS Optimization
Role - Agile Developer
Accountability:
Prioritize sprint backlog
Estimate the effort of implementing user stories.
Development to achieve sprint goal.
Code refactoring
Self motivated and organized
Implementing test cases.
Unit and initial acceptance testing.
Identified and optimized areas for improvement within various applications across multiple Mainframe LPARS, resulting in substantive benefits in terms of business and infrastructure maintenance.
Identify deficiencies within the process for the purpose of developing and implementing enhancements /improvements
Environment: IBM Mainframe, COBOL, JCL, REXX, DB2, Changeman
Employer - Cognizant Technology Solutions
Client - John Hancock 2009
Project - LifePro, Decommissioning of legacy system
Role - Developer, Tester
Accountability:
Responded to the requirement to reorganize subsidiaries following a merger with Manulife,
Involving a reduction in the number of legal entities to the John Hancock Life Insurance Companies.
Extracting business rules from the existing system
Helping business analyst creating use cases for the new system
Building up new DB2 database from VSAM.
Creating data model.
Environment: Windows, PL/1, QTP
Employer - Cognizant Technology Solutions
Client - Metlife 2006-2008
Role - Developer
Accountability: Implementing new DB2 system in Metlife, Production on-call Support
Environment: COBOL, JCL,, DB2, Changeman