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Sales Customer Service

Location:
Oshawa, ON, Canada
Posted:
June 27, 2016

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Resume:

Gerry Platt

* ******** *****

Whitby, Ontario, L*N 9H7

905-***-****

acvgkf@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Proven expertise in sales and sales management delivering quality customer service

Exemplary communication skills and ability to develop and maintain relationships

Supportive Team player, goals oriented and client focused

Proven management skills with commitment to ongoing personal development

Exhibits a professional appearance and manner at all times

Involved with contract negotiation for major events

Sales and Marketing Specialist 2014-Present

The Carriage Retirement Residence, Oshawa, Ontario

Responsible for developing marketing plans and producing sales to increase occupancy

Schedule and conduct tours of the Carriage House

Contact potential residents after their tour to review information and availability

Responsible for weekly reports and sales targets

Increased occupancy from 60% to 85% resulting in an increase of annual sales of $450,000

General part time Cleaner 2015 - present

Generations Cleaning

Responsible to clean a 3 floor business 2 times a week during off business hours

Duties include opening and securing of business when arriving and leaving

Empty and change garbage bags for 38 garbage cans and 25 recycling boxes

Clean 3 washrooms - 2 kitchens

Wipe down 26 working stations and 3 shelving units

Vacuum and mop 3 floors and 1 loft

Vacuum and mop 2 flights of stairs

Gather and prepare garbage and recycling and transfer to garbage bins outside on the grounds of the business

Sales and Marketing Specialist 2012-2014

Holiday Retirement (The at Court at Pringle Creek)

Followed the company marketing template to increase occupancy

Professionally conducted tours of the Court at Pringle Creek

Provide excellent customer service for potential and existing residents

Successfully achieved 30 -50 daily phone calls and 4 tours booked per day

Met and exceeded monthly occupancy targets of 3 move ins

Increased occupancy from 78% to 95%

Life Insurance Sales Specialist 2010-2011

Brent Holmes State Farm Insurance, Port Perry, Ontario

Life Insurance Sales specialist accountable to increase sales of Life and Living Benefits products for existing and new clients

Provide awareness and direction for insurance products featured by State Farm including – Home insurance – auto insurance and life insurance

Explained financial cycle that families follow over the years to direct them to the most efficient products that would fit their needs

Financial Consultant 2007- 2009

Investors Group Financial Services, Toronto, Ontario

Responsible to develop sales, commission only basis, utilizing Trade Shows, cold calling, telephone, door to door- business and residential

Suggestive sell of product to customers

Provided exemplary service to clients

Presenting financial charts customized to the needs for each family

Director of New Sales/Sales Manager 2000-2006

Action Pak –Q-Ponz, Scarborough, Ontario

Accountable to meet sales objectives & increased sales from $13m - $16m annually in 5 years

Expanded sales team from 20 to 30 sales representatives

Coached sales representatives to increase their annual sales from $200k - $400k

Created strategies for sales representatives to launch new products

Liaised with production staff to insure contract commitments delivered on time, as per contract

Created and managed daily reporting system for the sales team

Regional Promotions – Account Representative 1998-2000

Achieved sales of $400k annually in assigned territory

Opened new targeted mailing areas in greater Toronto

Trained new sales representatives

Maintained strong existing client relationships

General Manager / Project Manager 1974-1994

Chairman Mills, Toronto, Ontario

Managed the day to day operation of the rental department

Promoted from truck helper to general manager over the course of employment

Handled customers and suppliers in a patient and professional manner

Responsible for the supervision and training of employees

Negotiated contracts to complete the set up – staging and removal of the physical plant required for larger events - including the Canadian Open Golf tournament – Canadian Open Tennis (Montreal and Toronto) – The Queen’s Plate Horse Race

Responsible for the safety of 20 or more staff while managing events in other cities

Consulted with production crews to complete event set up in time for television coverage

Education and Professional Development

Maintained continuing education credits from State Farm

Continuous sales coaching and training

Life Style Protection Course – RBC – 2014

Upgraded product knowledge with courses sponsored by Investors Group



Contact this candidate