Customer Service High School

Bianca N. Williams

****A Bryan Ave Fresno TX, ***45 409-***-**** ****************@*****.***

Objective

Obtain a customer service position where I can maximize my customer service orientation and organizational skills, strong verbal and written communication skills.

Education

DIPOLMA 2010 HIGHTOWER HIGH SCHOOL

Skills & Abilities

Proficient in Microsoft word, Excel and Power Point

Great at handling multiple tasks

Adaptability and ability to work under pressure

Experience

DISPATCH PRO LOCKSMITH DECEMBER/2014 – APRIL/2016

Responded promptly and answered/resolved customers inquires and complaints.

Kept records of customer’s interactions and actions taken including – transactions, comments, inquires and complaints.

Managed customers’ accounts and took payments over the phone.

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