Project Manager Management

PHILIPPUS P ROOS

W: +27-014-***-**** C: +27-079-***-**** Email:******@*****.***

LinkedIn: https://za.linkedin.com/in/flip-roos-76b34143 Skype: flip-roos

SUMMARY

Flip is a Senior Project Manager with 20 years of experience in ICT Project Management, IT Development & Service Management. His career allowed him to gain experience in IT infrastructure, IT Enterprise and IT Complex Solutions over 2 decades. He is currently a Project Manager for the Exxaro Group in South Africa. International working experience was gained as a key Project Manager by implementing projects in Italy and Uganda while living in South Africa and also living and working in Australia. He is registered on the Canadian Immigration Express Entry and is eligible to enter Canada's workforce with a valid job offer. Flip is in the financial position to relocate his family to Canada.

QUALIFICATIONS

ITIL: V3 Expert Certification

ITIL: V2 Manager’s Certification in IT Service Management

Project Management: Diploma with University of New England

Six Sigma: Green Belt with Honeywell

WITS University: Management advancement program (MAP) Certificate

WITS Technicon: National Diploma – Information Technology

CNA: Certified Novell Administrator

MCP: Microsoft Certified Professional

ACT: Accredited Compaq engineer

ACCOMPLISHMENTS

Flip has received various recognitions in projects and services in his career that contributed to his company's success and substantial client satisfaction.

oPerformance Achievement: The agreement of a new ICT services contract because of a valuable contribution and relationship with the customer in a $60 million Integrated IT Solutions project at SASOL.

oPlatinum Achievement: The above contract led to Flip's leading role as IT development Manager in the implementation of the new ICT Service Contract and expanding the support boundaries of the related IT applications.

oAchievement of excellence: Recognition by the client for an Innovative IT Infrastructure Solution in a SASOL IT problem.

oPerformance Achievement: The successful implementation of the IT Vibration Solution at SASOL Turbo.

oEXXARO Star of the Month in 2013 & 2014: The Grootegeluk Complex recognised Flip and his Project team for outstanding implementation of a key ICT project for the complex.

oWonderware Performance Achievement: Flip & his project team is recognised as Top Achievers at the 2013 X-Change Conference a Sun City (Invensys Software Platform in ICT projects).

PROFESSIONAL EXPERIENCE

04/2012 to current Project Manager

Companey: Exxaro (http://www.exxaro.com/)

He is responsible for ICT solution and integration projects at the Grootegeluk Business Unit.

The total value of the ICT projects at Exxaro under Flip's management at any given time is over $13 Million.

The delivery of integrated ICT projects in a highly demanded environment is provided by solid PMBOK Project Management disciplines.

Primary responsible for the initiation, development and implementation of all the Integrated and complex ICT projects in the environment.

Managing the IT Project Office with full responsibility of overall scheduling, financial, vendor, internal resouce and programme management.

07/2010 to 04/2012 IT Project Manager

Companey: Edcon (http://www.edcon.co.za/) – Johannesburg, Gauteng

The projects at Edcon was related to ICT Infrastructure, IBM Enterprise Solutions, ICT Migration projects and all other ICT related projects with following responsibilities

To plan, direct and co-ordinate the successful deployment of multiple and complex projects.

To ensure that the project methodology is thoroughly followed and enforced in all transition projects.

Implement and lead all communication and forums with Stakeholders, Clients and team members Manage risks and issues in support of the successful project outcomes Identify al technical streams involved in the project, ensure adequate roles and responsibilities are defined for the relevant streams.

Ensure reporting to all relevant parties is done on an ongoing basis Fully understand what has been cost as part of the project budget and scope.

Ensure that all commercial agreements are properly agreed, authorised and signed by the relevant parties

Ensure team motivation and cooperation and the integration between services are in place

Engage with all relevant 3rd parties and vendors

Provide input to the business proposal Facilitate the program management disciplines as part of the overall project management

Co-ordinate the interfaces between interdependent projects

Ensure ITIL alignment for each project hand-over

Facilitate pre-project workshops

02/2008 to 04/2010 Project Manager

Company: Honeywell LTD - Perth, Western Austalia

Global Integrated Project/Services Standard Operating Environment (SOE)

Enabling the sharing of best practise alumina processing across all QUASAR refineries - Minimise maintenance cost - Better implementation of change - More predictable and lower operational impact to site deployment - Provide an integrated documented design that is robust and provides accurate design information to support all Service Management processes

Advance Process Control (APC) - Project point of contact for commercial and contractual communications with stakeholders - Responsible for contract management, commercial and schedule change management - Responsible for Project Execution Plan, Project Schedule and adherence to procedures and applicable standards - Responsible for Project Quality and ensures adherence to Quality plan.

Ensures maintenance of design plans; organisation, conduction and recording of document design reviews; other design coordination and recordings (Minutes, TIRs, CR's, Change Req Logs, etc) in the QMS (Imperium)

Assists in Honeywell resource plan and selection

Manages cost recording, control and forecasting

Accountable for Deliverable Control Index milestone documentation verification with the PCO

Accountable for timely achievement of project milestone schedules; signoff documents from Alcoa stakeholders and claiming Contract milestone commercial certifications for invoicing process

Manages customer satisfaction and Risk Management

Manages and coordinates team activity through collaboration with Alcoa project manager Manages Honeywell project team satisfaction

Joint focal point for technical communication with customers and Responsible for Honeywell resource allocation - Ensure seamless integration between Alcoa and Honeywell team members

Ensures adherence to safety and is responsible for safety of all personnel involved in the project.

07/2007 to 01/2008 IT Project Manager

Company: Systemfusion Internet, Rosebank, South Africa

Project Intergration/ Project Control office – The primary responsibility is for the overall management of the Project Office in an Internet Solutions Platform provider

Managing the project: The project manager was required to manage project in a distributed customer base (USA and Africa) when key resources and vendors were situated in remote countries

Maintaining the project health and required KPI’s in association with the organisation Balance Scorecard for all listed customers:

oMTN Uganda

o@lantic

oInternet Solutions

oWinstream USA

oMercury Telecom Angola

01/2006 to 07/2007 Service Delivery Manager

Company: Anlgo Platinum Mining Group, Rosebank, South Africa

Achieve Functional Budget - with agreed exceptions

Provide Input into yearly Budget Process and Budget figures

Reduce own & team overtime and travelling to the minimum

Comply to Corporate Governance - Processes & Policies

Execute Incident Management, Problem Management, Change Management, Configuration Management, Release Management, Availability Management, Capacity Management, Continuity Management, Security Management. All according to defined/ITIL Processes

BSM - Processes/ Procedures/ Work Instructions/Templates/Checklists

BSM - Quality Records Created as part of process/procedure execution

BSM - CRI/CAR/CC/DCR, etc created, maintained and executed

Populate & Maintain Monitoring Agreement and escalation procedures

Alignment with ITIL initiatives via SMC Toolsets/Procedure

05/1998 to 01/2006 Service Delivery Manager

Company: Sasol Synthetical Fuels – Secunda, South Africa

Client satisfaction management to Service Level Agreements. Manage and conform to Service Level agreements according to introduced Key Performance Indicators for all IT infrastructures

Provide specialised technical support directly to clients and colleagues. Responsible for high level diagnosis and problem solving

Substantial growth/profit margin in the account measured on new business, retained business continuous improvements

Supervision of the branch of Customer Engineers, Service Desk agents and First–line Support Personnel

Full responsibility for technical decision-making within the scope of the service or project ownership for significant undertaking whether it is in development, implementation or maintenance

The mature management of client relationships according to responsibilities and customer responsiveness

01/1996 to 05/1998 Technology Specialist

Company: South African Broadcasting Company – Johannesburg, South Africa

Providing server and desktop support

Network Administrator NetWare, NT4.0, Banyan Vines

Infrastructure planning and implementation

File & Print Solution planning and implementation

Domain, Wins, DNS, DHCP, NDS, RAS implementation and high level troubleshooting

Login scripts and application deployment

Capacity planning and server consolidation

Exchange deployment

Technology expert ease in Server platforms (Data General, IBM and Compaq)

Terminal server deployment and terminal solution capacity planning

Skills

Deep knowledge of and extensive experience with enterprise core business processes

Extensive experience in implementing projects and programs in a large complex business environment

Ability to interpret corporate strategies and translate them into practical project plans

Ability to see and communicate the "big" picture as well as the details

Ability to work effectively in an environment of conflicting priorities, shifting management structures, scope changes and to adjust priorities as required

Expert project management skills in leading all aspects of project/program delivery, with a specific focus on Risk Management and mitigation

Proven ability to manage large complex, cross-functional, cross- regional enterprise programs

Excellent financial analysis, budget management, reporting, and modeling skills

Expert proficiency with Project Management software tools and methodologies

Expert organization management (planning, budgeting and staff management)

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