Edilia C. Zuniga

acvgg6@r.postjobfree.com

***** ********** ******

Houston, TX 77073

Cell :704-***-****

Dear Sir or Madam:

It is with your establishment that I desire to obtain a job. Having a strong background in leadership and my ability to speak Spanish. I am certain that my experience, when linked with the vision of your organization, will serve to enhance your establishment.

As leader my goal is to achieve success. I am consistently confronted with opportunities to provide information to my fellow peers. I have been acknowledged for academic honors and leadership achievements in and out of my community.

Another skill that I acquired that impacts others around me is my communication abilities. I have acquired a solid reputation for inspiring all who I come in contact with, so that they reach their full potential. By doing this I am able to challenge and prepare myself for greatness.

As there is considerably more to relay, I look forward to our meeting to discuss how I can assist you and your establishment in furtherance of your goals.

Very Truly Yours,

Edilia C. Zuniga

Edilia C. Zuniga

acvgg6@r.postjobfree.com

21717 Invernesss Forest

Houston, TX 77073

Cell :704-***-****

Education

University at Buffalo, the State University of New York

Dual Bachelors of Arts, Political Science and African American Studies, May 2009

Skills:

Strong interpersonal skills

Strong sense of responsibility as a professional team worker

Well organized, efficient, fluent an can translate from Spanish to English, and a quick learner

Professional Experience

Liberty Taxes Midtown & Jonesboro, GA Nov 2015- Present

Tax Preparer

Answered high call volumes

Prepared and processed customers tax returns to the IRS

Customer Care representative during tax audits

Extensive data entry of client information, business tax, etc

Translated and Interpreted for Spanish speaking clients who were unable to dominate the English language

Researched client cases on IRS website, reviewed audits, faxed all documents pertaining to audits, etc.

Assisted in facilitating a smooth tax year for every Liberty Client we attended.

Melrose Manor Jonesboro, GA Oct.- Feb 2016

Leasing Assistant

Answered high call volumes

Prepared and processed all eviction notices

Appeared in court for all eviction against tenants who failed to pay rent

Collected monthly rent

Entered all money orders and checks pertaining to monthly rent into our computer system

Patrolled the neighborhood to make sure that it was well kept and clean for current and future residents

Translated and Interpreted for Spanish speaking tenants and potential clients who were unable to dominate the English language.

Created monthly move in specials

Created events for tenants appreciation day

Square 1 Art Norcross, GA Feb. 2015-Oct 2015

Customer Care

Answered high call volumes

Processed customers orders

Customer Care representative

Create shipping labels and track orders

Extensive data entry of Access Codes, Students, Artwork ID, Schools, Emails, Etc

Translated and Interpreted for Spanish speaking clients

Created and researched cases, schools and artwork

Support system for Account Managers based on state demographic

Replaced orders for missing, deflected and wrong items

Ranstad Staffing Alpharetta, GA Jan. 2015- Feb. 2015

Account Payable Clerk

Assisted Fuel Associate with filing invoices, mailing, scanning, emailing and faxing other related documents

Processing of clients fuel billing, parts and tire inventory via AS400

Knowledgeable use of FIS systems, Outlook and Lotus Notes

Allocated companies documents to its designated folders

Revised and corrected Totalizers

Entered Fuel Tickets

Ranstad Staffing

Honda Headquarters Alpharetta, GA Temp. Oct. 2014- Dec. 2014

Data Specialist for Recall Center

Input car recall data into Honda database

Notified numerous amounts of Honda Dealerships around the country as well as 3rd party dealers who sold Honda cars, to inform them about our current recall.

Filed a substantial amount of documents for auditing purposes

Robert Half Staffing

Wells Fargo Mortgage Department Atlanta, GA Temp. Sep. 2014- Oct. 2014

Interpreter Specialist/ Administrative Assistant

Managed and distributed information within the allocated branch which includes answering high call volumes, taking memos, maintaining files, auditing office supplies, maintaining inventory, sending and receiving correspondence, as well as greeting clients and customers.

Assisted Mortgage Banker with interpretation services from English to Spanish for Latino/Hispanic clients who had limited knowledgeable about their mortgage qualifications.

Scheduled appointments for returning clients.

Data Clerk, Harlem Children Zone (TRUCE) New York, NY Nov. 2010- July.2014

Data Specialist

Input attendance into Efforts To Outcome (ETO) including Out of School (OST) for time information

Provided customers service in a high call volume setting of a 3line system

Scheduled meetings and traveling appointment for Director as well as other HCZ employee’s.

Responsible for admitting student into the Harlem Children Zone youth development program.

Worked directly with Assistant Director and Director on weekly basis to make sure that all 320 participants have applied to college, worked on developing an essay for collegiate admissions and engaged in some sort of community service in their community.

To keep all ETO and OST information updated daily in order for future funding as well as presenting a weekly report on any adversity every participants is facing whether at home or at school.

Youth counselor: Educated Young Women and Young Men about the importance of self-esteem, goals, ambition, self-respect, education, inter personal skills and self-preservation. We also enforced our youth to become business minded by teaching them the tools of entrepreneurial skills

Student advocate: When parents are never available to attend a parent teacher’s conference, sports game, screen play, or Showcase, I was the one present to fulfill such duty. I also assisted a present parent by translating from Spanish to English

Administrative Assistant Harlem Children Zone (TRUCE) New York, NY July 2009-Nov. 2010

Administrative Assistant

To organize office space and ensure a safe and positive environment for program participants: Youth between the ages of 13-21yrs of age.

To make sure that all Harlem children Zone staff and students received food and school supplies and correspondence in a timely fashion

Implemented policies for ordering supplies, created check request forms for various companies and people who would provide a service for the organization. In conjunction, I also created invoices for company’s orders.

Provided customers service in a high call volume.

Created attendance forms for TRUCE students as well as enrollment applications

Filed documents throughout the 4 sites of Harlem Children Zone (primary Promise Academy), delivered interoffice mail, and distributed communal agendas for participants

Highly developed skills in Microsoft Word, Excel, and Power point Presentation

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Project Manager, City Hall New York, NY Sep. 2008-May 2009

Project Manager/Intern

Hired to assist Rich Lee, who is the Manager of Lead Base Block Clubs

In charge of filing all documents, creating flyers for upcoming events, organize meetings with the Assembly and Congressperson in position

Facilitated meeting within the community to educate tenants about the importance on avoiding lead in their homes

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