Sales Mechanical Engineering

Sid S. Ghaffari

301-***-**** ***********@***.***

HIGHLIGHTS OF QUALIFICATIONS

TOP SECRET (2013), NSA POLYGRAPH (2011), BS in Mechanical Engineering, Native Speaker Skilled Farsi, Dari, Tajik, Gilaki Analyst & Linguist with strong experience in the following: PROFESSIONAL EXPERIENCE

Farsi, Dari, Tajik, Gilaki Senior Linguist Mar 10 - Present Drug Enforcement Agency (DEA)

SIG & SOSi International, Fairfax/Herndon, VA

Conducts rapid and meticulous translation from Farsi, Dari, Tajik, Gilaki to English.

Conducts telephonic monitoring intercepts, listening devices and other media, and the subsequent transcription of recorded material and translation of written documents.

Translates source data from Farsi, Dari, Tajik, Gilaki to English. Confirms proper voice identification and entries, i.e., call numbers, dates, times, voice and subject I.D. (caller and recipient), are accurate.

Responds to adhoc data and reporting requirements, providing draft and finished analytical products, briefing materials and papers, standard operating procedure in target language.

Assists Federal Law Enforcement Agents with narco-trafficking and human trafficking investigations.

Assists Federal Law Enforcement Agents with fraud and money laundering investigations.

Transcribes foreign storage media (audio/video cassettes and digital media) into English language.

Operates tape recording equipment and dialed number recorder.

Operates translation and transcription support communication collection equipment.

Interprets oral conversations from Farsi, Dari, Tajik, Gilaki to English concurrently/simultaneously.

Prepares log sheets on each foreign intercepted call, including a short narrative synopsis into English.

Completes log sheets detailing dates and times of recordings.

Interprets and maintains foreign slang word list and codes used by traffickers during intercepts.

Prepares interview questions from Farsi to English and English to Farsi for ICE officers.

Applies translation methodology to translate texts that contain highly original and special purpose language. Conveys content while capturing all nuances intended in the source document.

Reviews all products ensuring they are factually accurate with the current cultural norms.

Interprets subjective impacts of culture, language, history, religion, politics, and other factors.

Conducts primary and secondary research, retrieval, and integration of all-source data from various sources, including, unclassified sites, and finished intelligence

Writes and briefs sensitive topics from Farsi-to-English and English-to-Farsi. Automotive Consultant; General Manager Apr 03 – Feb 10 Chevrolet-Buick-Pontiac-GMC-Jeep

Grundy & Harrisonburg, VA; Commerce, GA

#1 Dealer ranking in the State of Virginia; Instituted processes that improved Customer Satisfaction ranking from 29th place to #4 out of 59 total dealers in the Northeast Washington Region.

Recruited 9 new Sales Managers, 2 Service Managers and 16 Sales Associates.

Achieved 214% of new vehicle sales objective and 500% of GM certified sales objective, thus ranking as the “#1 General Motors Dealer in the Region.”

Implemented a 60-day turn program, which reduced dealership losses by 30%.

6+ yrs Professional Linguist

Analyst, Linguist & Interpreter

Farsi (ILR-5), Dari, Tajik, Gilaki

Middle East and North Africa (MENA)

Translation, Interpretation, & Transcription

Cultural/Political Expert

Automotive Technical language

Middle East Politics and Culture

Type 45+wpm in English/Foreign Languages

Gisting/Summarizing, Translation-Related Services Sid S. Ghaffari (Continued)

2/2

Conducted sales training programs.

Assessed a medium size dealership operation and identified areas to improve market share and profitability, such as pre-owned and cost controls.

Established new processes to strengthen accountability of the team.

Revitalizing sales performance and profitability. General Manager and Co-Owner Mar 96 – Mar 03

Ideal Buick-GMC-Hyundai

Frederick, MD

Chairperson on the Washington, D.C. Marketing Group for Buick dealerships.

#3 Volume Dealer in the State of Maryland.

#4 Hyundai Dealer in the Nation in customer satisfaction.

Awards: “National GM Mark of Excellence Award,” “National GMPP Winner,” “National Triple Crown Winner,” “Buick Selling Spree Champion Award,” “Quest for the Best,” and recipient of Buick’s “Best in Class Award” for four consecutive years, among numerous other awards.

Acquired severely under-performing dealership and negotiated sale/service agreement with Hyundai.

Revitalized operations by identifying areas of strength and weakness and introducing improvements in HR, training programs, marketing and advertising, and cost control.

Grew sales revenue from $14M to $45M, which increased net profit from a loss of $74K when acquired to a net profit of $900K within three years. Hyundai extended conditional franchise agreement from one-to-five years due to exceptional performance.

Established policies that ensured accountability, maintaining integrity and a team-oriented culture.

Revitalized the dealership’s integrity by promoting charitable and community endeavors, such as donating cars to advocates for the homeless and sponsoring ARC for handicapped children.

Created the Frederick County “Teacher of the Year Car Program” and donated a new Buick to the annual winner for one year.

EDUCATION

BS in Mechanical Engineering, Southern Illinois University, Carbondale, IL 1982 AS in Automotive Technology, Southern Illinois University, Carbondale, IL 1983 BA in Economics, College of Economics and Social Sciences in Iran 1976 LANGUAGES

Farsi DLPT NSA 2011

Farsi/English ILR 5 Alta Language Services, Georgia 2011 Dari/English ILR 4 Alta Language Services, Georgia 2011 Tajik Native Iran

Gilaki Native Iran

TRAINING

Surveillance course Strategic Intelligence Group 2016 National Dealer Academy for dealer principals Tysons Corner, VA 1997 Buick Motor Division Field Management Development Flint, MI 1988 General Motors University of Automotive Management Flint, MI 1984

Contact this candidate