Manager Customer Service

JOHN MOHR *** Richland Rd, Ardmore, Oklahoma *****

405-***-**** (cellular) *******@*****.*** 580-***-**** (office)

OVERVIEW

Results oriented professional, well-grounded and experienced in a variety of Manufacturing, Leadership, Purchasing, Inventory, Safety, Quality, Environmental, Maintenance, Sales & Marketing fields looking for a position where I can contribute to the team efforts towards continuous improvements, efficiency and profitability.

oEfficiency Analysis – Base Line Establishment, review, Continuous Improvement planning, implementation, & Lean Principles.

oSupply Chain – Supply Chain Strategies, Strategic Sourcing / Purchasing (local / international) Inventory Analysis & Correction plan implementation, cycle time reduction, & warehouse management.

oInternational Procurement Strategies / implementation, and up to 300% materials / parts cost reduction with no loss to quality.

oInventory Systems – FIFO / KanBan / Cycle Time Reduction / Bar Coding

oLean - TPM / Waste Reduction – removal / Continuous Improvement Systems

oEnvironmental Systems - OSHA / VPP / HAZCOM / Governmental Compliance

oMaintenance – Preventative & Predictive Maintenance Systems (materials / labor and planning)

oProcess Controls and Systems Development & Installation - ERP

oP & L including analysis and Short / Long-term Planning / Budgeting / Performance Tracking to lowest levels

oCapital Management & Investment Planning & Projects / Performance Tracking

oAccountability Systems / Measurement Systems / Labor Management / Contract Negotiations

oSales & Marketing - Market Identification & Development; Market blending to Facility Strength / Performance Tracking

EDUCATION

BS Political Science Oklahoma State University – 1986

COMPUTER APPLICATIONS

MS Power Point Excel Word KIWI HRMS PAYCOM ORACLE ADP

ADDITIONAL EDUCATION & TRAINING

Certified KIWI scheduling Management Excellence

Excellence in Speaking Institute Dale Carnegie

QUALPRO (Quality Systems) Tennessee Associates (Quality Systems)

Negotiating Labor Contracts OSHA Star

Peachtree / Sage Systems MISys Systems

Environmental Laws and Compliance

Sales Force Effectiveness Safety Training Institute (OSHA)

Continuous Improvement Techniques (Quality Systems / Deming)

Proficient in Spanish

EXPERIENCE

ATP – (partnership w/ former Pelagic Tank Owner) – Ardmore, OK - Oct 2015 to Present

Ratliff City, Oklahoma / Ardmore Oklahoma – Strategic Sourcing and Purchasing of Oil Field Related Equipment & Products Internationally (India, China, Taiwan, Korea). Through my past years of experience and international relationships, we are buying internationally and selling to the local Oklahoma Markets. (100% to 400% margin opportunity)

PELAGIC TANK / SHORES LIFT SOLUTIONS / OTEX / Legacy Measurement – Enid, OK –

Nov 2011 – Oct 2015

Company Procurement / Strategic Sourcing – Business systems analysis and computerized integration of complete system (development, installation, training, management) Includes complete order entry, purchasing, inventory control systems, job costing, P & L integration, and reports. Also, International procurement strategies and reduction of raw materials costs by 48% through strategic partnerships (India / China / Europe).

MD BUILDING PRODUCTS 2007-Nov 2011 - (Macklanburg Duncan) – Oklahoma City, OK

Retained by this producer of specialty aluminum products to oversee and manage the relocation and integration of the Georgia facility equipment in to the Oklahoma manufacturing complex.

Anodizing Dept. Manager - 2009- Nov 2011 - After managing the dismantling of the Anodizing Department in Georgia; led a $3 million capital project for installation, training, and start-up of a new Anodizing facility in Oklahoma City.

oIncreased Production from 2 shifts / 4days wk to 4 shifts / 7 days wk

oImproved efficiencies and Quality by 18%

Project Manager / Engineered Products Manager - 2008-Nov 2009 - Relocated and installed Extrusion and finishing equipment from Georgia. When operational, this equipment would provide a completely new mix of business for this plant. It included 4 punch presses, 2 sanders, 1 polisher, one box sander, and the entire packaging line.

oSuccessfully dismantled, moved, and re-installed equipment

oHired and trained crews in all operations and on all equipment

o58% above capital forecast and profitable in 8 months

INTERNATIONAL PAPER CORP. 1994-2008 (SC, MN, GA, CA)

General Manager - Hanford, CA – 2005 to 2008 Responsible for all operations and departments of the Hanford California facility.

oReduced Overtime while reducing increasing efficiencies 10% or greater

oImproved margins and efficiencies 5%

oManaged $6M in Capital improvements

oNegotiated mutually beneficial Union contract which improved company/union relations

oIncreased business 43% through Sales initiatives

Manufacturing Manager – Minneapolis, MN - 1999 to 2005: Responsible for leading Productivity Improvement initiatives.

oReduced Overtime while increasing efficiencies minimally 10% or more

oReduced average labor hours by 17% utilizing Lean principles and cross-training

oAdjusted Product Mix and restructured capacity planning processes

oImproved Margin and efficiencies 5%

oSuccessfully negotiated new Union contract

oDeveloped and implemented lean systems for re-training & cross training

oReducing overtime while increasing efficiencies 10% or more

oManaged production product mix and restructured capacity planning processes

oImproved margin and efficiencies 5%

oCycle Time Reduction initiatives reduced inventories by $1.2 million

oReduced OHSA's recordable incidents from 10.1 to 0

oSuccessfully negotiated labor agreement

oManaged Environmental Clean-up while maintaining governmental compliance

Manufacturing Manager – Atlanta, GA - 1997 to 1999 This facility that was not only losing tremendous amounts of money, but had significant union issues.

oRebuilt all equipment using all internal resources and at minimal expense

oRetrained and reorganized crews to provide efficiency while improving Quality

oImplemented Accountability Systems including: TPM, ISO 9000, Quality Standards, Environmental Standards achieving VPP-OSHA Star Recognition

oNegotiated and Union ratified new contract which contributed to effecting a turnaround

oFacility became profitable with a 6% improvement to ROI in 12 months

oProductivity improvements of 18%; Safety incidents dropped from 11% to 1% with an EBITDA $1 million at the end of 1998

Manufacturing Manager - Spartanburg, SC – 1994 to 1997

Working within a Union environment, utilizing TPM initiatives, Capacity Planning, and Cycle Time Reduction methods successfully bridged Departmental barriers which allowed us to improve Quality and Productivity while reducing unscheduled downtime and costs.

oLed Capital expenditure projects

oReorganized Plant layout

oHuman resource training & development, using Lean Systems, led to efficiencies 10%

oImplemented Capacity Planning and Cycle Time Reduction initiatives

oCoordinated product mix into capacity planning improving margin and efficiencies 5%

oReduced Inventories 12% while increasing Productivity 5%

oImproved operational efficiency dramatically providing a model for future operation

MENASHA CORP. - North Brunswick, NJ - 1988 to 1994

Production Manager – this was a ‘turnaround’ opportunity in a Graphics Packaging Plant for

an independent company. Responsible for safety, quality, production, maintenance, hiring and

firing staff and employees.

oDeveloped Estimating System incorporating actual Labor Hours for complicated design

oAltered Plant layout and retrained crews to achieve 8% increase in Productivity

oBrought operation to profitability within 3 years allowing corporation to sell plant.

oPlant sold to Packaging Corporation of America

LOVE BOX COMPANY - Oklahoma City, OK – 1982 to 1988

1986-1988 - Department Supervisor

1982-1986 – I worked on all Shifts, in all Departments as I worked my way through University (1982-86). Included Machine Helper; Machine Operator; Maintenance; Maintenance Leadman; Customer Service; Sales; Department Supervisor. My responsibilities included machine set up and run, all attributes associated with manufacturing processes, customer service representative, selling, quality systems (Deming and SPC days). Continued working for Love Box Co. for 1 years post graduation.

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