Manager Management

MARLENA BOOTH 304-***-****

** ****** **., **** ******, PA 15423 *************@*****.***

HUMAN RESOURCES PROFESSIONAL with extensive experience as a member of the Senior Management Team as a strategic HR business partner and a knowledgeable HR leader. Expertise in setting up the consistent infrastructure for HR Departments in three States. Led by example building trust at all levels of the organization, from employees to Colleagues, to corporate leaders to customers to FAA auditors and vendors. As a strategic business leader/partner and as an individual contributor, have worked to add value to the bottom line, help keep costs low and establish a culture of “open door policies” to help manage effectively the work environment. Proven results in building a positive, trusting employee relations culture and effective, productive management work culture.

EXPERIENCE

Bombardier, Bridgeport WV, Tucson AZ and Macon GA 2006- 2016

UNITED STATES HR MANAGER- Part of Senior Management Team, Commercial Services Center Network in three (3) States, with 1300 employees and six (6) Direct HR reports

Responsibilities:

Provided HR Guidance on employment law, compliance, succession planning, development strategies, recruitment partnerships, future manpower strategies, Corporate led initiatives from Montreal., to compensation initiatives and PR for community events such as United Way. Developed consistent and legal HR process and tools for HR Staff and the business to operate. Affiliated with both union/nonunion facilities initiatives.

As the Drug and Alcohol US Compliance Manager/officer, set up the structure per FAA regulations to manage safety sensitive and non-safety sensitive employees.

Accomplishments:

Developed legal and effective return-to-work and pre-employment processes to manage ADA/HIPPA and OSHA related Issues and a solid reasonable accommodation and restrictions management process.

Proficient Sr. Leadership Skills in building the Human Resource Department into a "positive brand name” measured by request from Sr. Business leaders to participant in strategic planning of manpower for growth in Service Centers and acquisition/opening a new Service Center in GA, request from the business for development initiatives for all levels of leaders, request for development of employee handbook and compliance of DOT/FAA D&A policies and procedures (US/Ireland)

Developed and implemented recruitment strategies resulting in a reduction of turnover from 14% to 6% the hiring of 300 employees in 2015. Employee Engagement Survey participation rates 94%

Successfully passed three FAA Drug and Abatement Audits with no findings as D&A Program Manager

Trained Sr. Leaders in implementation of Corporate strategic initiatives to automate Salaried Performance Management Process (PMP)

Implemented as site focal Corporate initiatives to implement the electronic signature process for the US Commercial Services Center Network

With no training budget, developing and facilitating development training for all levels of leaders providing HR tools to help leaders to know how to NOT respond with emotion but as a respectful leader in the work environment, have the ability to resolve and manage issues that interrupt work efficiencies and maintain an effective working relationship.

Implemented successfully continuous improvement initiatives for HR Departments in all three US sites (Corporate Program “ AES”: Achieving Excellence Program)

Enterprise Products Natural Gas Liquids, LLC, Mont Belview, TX 2000- 2006

HR MANAGER (2001-2006)

EMPLOYEE RELATIONS MANAGER (2000-2001)

SENIOR HRBP (2000)

Responsibilities:

As part of the leadership team built employee relations for 450-600 employee facilities, provided consistent HR process and tools, and established initiatives for development of leaders and employees

Provided legal and effective recruitment strategies to hire salaried personnel/Engineers and hourly technicians as well as on-board acquired Koch employees/management

Handled all HR Generalist tasks: investigations/progressive discipline programs, budgeting, other strategic planning initiatives

MARLENA BOOTH page 2

(Enterprise Products Natural Gas Liquids, LLC, continued)

Part of the Petrochemical Ship Channel HR Group (Ship Channel HR Group: attended by all of the HR leaders in the Industry located in the Southern part of TX and LA) in benchmarking of jobs for competitive compensation strategy through a third party vendor/Towers Perrin. Acted as the Public Relations representative in the community/a corporate partner for community initiatives.

Accomplishments:

Provided HR Support in acquisition of Koch Division/successfully on-boarded new facility

Developed and Facilitated Leadership Development Training for all leaders

Worked with vendor to develop return-to-work/pre-employment programs including validated job descriptions/clinical support to the program to meet Legal requirements: ADA/FMLA/LOA/HIPPA/OSHA Programs

Successfully provided recruitment programs to support TX and LA sites/all open positions filled

Utilized creative ways to build employee relations and build trust with both employees and the management team and Director.

Marathon Ashland Louisiana Refining Division, La Plant, LA, 1998- 2000

HUMAN RESOURCE GENERALIST

Responsibilities:

Provided HR support to client groups in employee relations, development, policy and benefit administration, investigations/progressive discipline, employment law/compliance coaching and counseling of employees/leaders, corporate projects/Affirmative Action, representative for Corporate Initiatives in Community, selected Chief Information Officer for crisis situations.

Accomplishments:

Effective improvements in Employee Relations

Facilitated Maintenance Group focus group to resolve a decrease in efficiencies resulting into areas in need of management such as absenteeism i.e. employees staying too long on break. Improvements in efficiencies reported by Maintenance Manager.

Recruitment of both hourly and salaried personnel for 40 positions/all positions filled

Project for VPP work site: Acted as the HR Liaison/focal and worked with Safety and other departments to be awarded a VPP work site.

EDUCATION

MS Degree, Industrial Relations/Human Resource Management (GPA 3.93) West Virginia University, WV

BS Degree, Business Administration- Double Major: Accounting (GPA 3.6) and Management (GPA 4.0)

Fairmont State University, Fairmont, WV

ADDITIONAL TRAINING/CERTIFICATIONS

DDI Certified in Targeted Selection and Facilitation

Chief Information Officer/Media Training/for Crisis situations

OFCCP : Federal Contractor/Affirmative Action and Compliance in employer led investigations

Michigan State: Job Analysis/Job Bench marking/Compensation grades/bands developed

EEOC Training: Technical Assistance Program Compliance for employer led investigations

TECHNOLOGY

SOFTWARE PROGRAMS- HRIS: ADP/SAP, Applicant Tracking Programs (i.e. Taleo), Medical Manager/Healthcare software, Lotus Notes, Microsoft Office, Mainframe Programs/Benefits, Corporate software: Sales Force (etc.)

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