Customer Service Security
Resume:
FEDERICO ABRIAM
Scarborough, ON M1P3G3
**************@*****.***
Profile
A retired Military of the Armed Forces of the Philippines with proven years of domestic and international experience, Former Officer-In-Charge of the defunct Imelda Relief Operations of the Philippine Air Force. Trained in Disaster Management by World Vision, a lecturer and organizer on Disaster Response Team Trainings and a professional Security Officer in the Private Security Industry. Strong problem solving and decision making skills with the ability to develop and implement effective action plans. Excellent interpersonal relationships and communication skills with diverse group of people.
Skills
•Worker Health and Safety Awareness in Four (4) Steps
•Customer Service & WHMIS/AODA
•Issues in Diversity/Equality
•Nonviolent Crisis Intervention
•Emergency First Aid CPR/AED Level C
•Security & Intelligence Operations
•Law Enforcement & Military Police
•VIP Security Escort/ VIP Road Security
•Disaster Management (Disaster Response Team & Relief Operations)
•Personnel Management & Administrative Services
•Defensive & Offensive Tactics (Military Operations)
•United Nations Peacekeeping Mission & Humanitarian Mission(Timor Leste formerly East Timor)
Experience Highlights
PRIMARY RESPONSE SECURITY & Investigations Inc.
Security Operative, January 2013 to present
•Protect Clients/Patrons by conducting patrols to include building/residential premises to prevent and detect signs of intrusion and ensure security of doors, windows, and parking areas
•Monitor and authorize entrance and departure of residents, visitors, and other persons to guard against theft and maintain security of premises
•Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
•Access Control (High Profile Assignments)
•Conducts Parking Patrols
•Exterior and Interior Patrol of Assigned properties
•Fire Picket/Fire Watch Shifts.
•Event Security.
•Key Holder Shifts.
•Patient Watch
•Grounder
•Perform other duties and responsibilities as instructed by Clients/Patrons
.
DISASTER MANAGEMENT,ARMED FORCES OF THE PHILIPPINES & UNITED NATIONS PEACEKEEPING MISSION
Disaster Management
Designated as the Officer-In-Charge of the Imelda Relief Operations Center of the Philippine Air Force located at Villamor Air Base,Pasay City, Philippines (1991)
As a member of the Rotary Club of Vizcaya, our club distributed relief goods including sacks of rice to the victims of typhoons/floods that ravages the cities and towns of the province of Rizal, Philippines
Attended the Disaster Management Training on July 12-14,2010 hosted by the United Methodist Church,Cauayan City,Isabela, Philippines, conducted by the World Vision
Conducted lecture on Disaster Response Team Training for members of the United Methodist Church, Quirino District held September 3-4, 2010 at Santiago City United Methodist Church, Santiago City, Isabela, Philippines (Awarded a Certificate of Appreciation)
Conducted lectures on Disaster Response Team Training for members of the United Methodist Church, Vizcaya North District, Nueva Vizcaya, Philippines
Designated as the District Director of Disaster Management of the Rotary International District 3770 (2011)
As a Civil Military Affairs Officer of the Philippine Battalion Task Force to East Timor was
instrumental in supporting the Peacekeeping Force of the United Nations Transitory Administration to East Timor (PKF,UNTAET) mandate in projecting a credible force in peacekeeping operations in East Timor, delivering other mission components such as engineering and humanitarian assistance, helping the Timorese develop their capacity building, rehabilitation of structures, road repairs and other support efforts by local administration in providing social and sport activities to the local communities of Laleia Sub-District, Manatuto, East Timor ( Awarded Two Certificate of Commendations)
Philippine Air Force Officer, 1976-2005
•Commanded, managed,gave guidance, direction,trained and led subordinate personnel and was responsible for each individual’s morale, welfare and readiness for action
•Directed and monitored day-to-day tasking and activities of subordinate officers and civilian employees to include facilities, equipment and parking areas of fleet of transportation assets.
•Provided leadership during crisis situations
Education and Training
Master of Management Major in Public Management
University of the Philippines
Graduated February 1991
Bachelor of Arts Major in History
Graduated March 1974
Saint Mary’s University, Bayombong, Nueva Vizcaya, Philippines
The Ministry of Community Safety & Correctional Services Mandatory Training for Security Guards Course
Intercon Security Training Academy (Toronto, ON, 5-9 November 2012)
Eight ( 8 ) Hours On – Site Training, at Hillsborough Court 11, MTCC1151
8 Lee Centre Drive, (Scarborough,ON, 07 June 2016
Emergency First Aid CPR/AED Level C
Canadian Red Cross,Primary Response Security & Investigation Inc.
60 Modern Road,Toronto,ON 30 October 2015
On –Site Training ( Access Control )
155 Sherbourne Road, Toronto, ON, 28 May 2015.
Security Self-Protection Level 2 & Use of Force (Dynamic Controls,Handcuffing & Baton)
Primary Response Security & Investigation Inc.
(Toronto,ON,September17,2014)
Security Self-Protection Level 1
Primary Response Security & Investigation Inc.
(Toronto, ON September 13,2014)
Legal Authority and Tactical Communications
Primary Response Security & Investigation Inc.
(Toronto, ON. September 12,2014)
Sixty (60) Hours Site Training at Union Station
65 Front St .,Toronto,ON (September 2,3,4,2014 & August 30,31, 2014)
Worker Health and Safety Awareness in Four (4) Steps
(Ontario. June 14.2014)
Nonviolent Crisis Intervention Training Program
Primary Response Security & Investigation Inc.( Toronto, ON, April 16,2014)
Customer Service For The Security Professional, OHS,WPHAV & Issues In Diversity
Primary Response Security & Investigation Inc.,(Toronto, ON, April 14.2014)
Workplace Hazardous Information Material System (WHIMS) Training
Primary Response Security & Investigation Inc. (Toronto,ON, April 14,2014)
Accessibility for Ontarians for Disabilities Act Training (AODA)
Primary Response Security & Investigation Inc.(Toronto, ON, 14 April 2014)
On – Site Training (Concierge))
233 Beecroft Road, Toronto, ON, February 3-4,2014
On- Site Training
University of Toronto Student Family Housing
30 – 35 Charles St., West, Toronto, ON., November 19 & 22, 2013
Security Self-Protection Level 2:Dynamic Controls, Handcuffing & Baton
Primary Response Inc.(Toronto,ON,14 August 2013)
Report Writing and Radio Procedures
Primary Response Inc,(Toronto,ON,19June,2013)
Security Self-Protection Level 1
Primary Response Inc.(Toronto,ON,28 May 2013)
Loss Prevention Operative Basic Training
Primary Response Security Inc (Toronto, ON, 9 May 2013 )
Supervisor Training
Primary Response Security Inc (Toronto, ON, 22 April 2013 )
Legal Authority and Tactical Communications
Primary Response Security Inc (Toronto, ON, 17 April 2013 )
Canadian Red Cross EFA CPR/AED Level C
Primary Response Security Inc (Toronto, ON, 12 April 2013 )
Emergency First Aid/CPR Lev. C Active Canadian Emergency Trng.
Toronto,ON., 9 Nov. 2012
Contact this candidate