Manager Office Staff

ACADEMIC RECORD

MBA(Masters of Business Administration(HR) from Acharya Nagarjuna University)

BCom(Batchelor of commerce from Osmania University)

Certificates :

Diploma in Computers Application Programming,(SETWIN)

Typewriting : lower(Board of Technical Education AP.)

Computer Skills : Microsoft Office 2003(Word, Excel, Powerpoint)

Languages Known : English, Telugu, Hindi

Professional summary:

Hardworking, adaptable to market trends and good at public relations.

Good at interpersonal skills and communication

IRDA Certified professional for insurance (Tata AIG)

Introduced new distributors in the regions to improve market for the Lepakshi Nandi books

Have good experience in maintaining Front Office Staff

WORK EXPERIENCE :

SENTINI HOSPITALS : Manager Billing (From Dec 2014 to till date.).

CITIZENS HOSPITALS: Sr.Executive Financial Counseling (From 1st Apr 2014 to 31st Oct 2014).

INDO _ US HOSPITAL :Asst-Manager Billing (From 1st Apr .2011 to 30th Nov 2013)

APTPC : Asst-Manager (Marketing) (From 28.01.2008 to 27.01.2011).

CARE HOSPITALS : Asst-Manager Operations (OP &IP) (From 3rd June 2006 to Dec 2007).

MEDICITI HOSPITALS : Patient Relation Executive (From 31st Dec 2004 to Jan 2006).

JOB RESPONSIBILITIES:

1Taking care of OP & IP (Front Office) Appointments, Admissions,

2Answering the Phone calls

3Following the Doctors Rounds .

4Tariff Preparation and execution to Hospital Management systems

5CORPRATE BILLINGS / CREDIT BILLING

6Preparing duty roster for Front office staff (Reception, PRE & GRE’s)

7Customer care activities

8Generating reports preparing senses on day to day bases

9Generating a report based on patients Cash / Credit / Corporate Analisation report

10To see that Credit /Corporate bills submitted in time

11Prepare the statement of cash collection on day today bases.

12Attending HOD s Meetings day to day bases

13Pursuing MOD Duties

14Coordinating with all the departments

13. Council the Surgery packages to the Patient / attenders and clarify the queries.

14. Giving clearances’ for surgeries and discharges.

15.Processing the claim document to consider TPA’s .

PERSONAL PROFILE

Full Name : J.VENUGOPAL

Father’s Name : J.HARI

Date of Birth : 31-10-1977

Marital Status : Married

Date :

Place :Hyderabad ( VENUGOPAL.J)

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