Health Administrator

JEOLY MEI

********@*****.*** 312-***-****

SUMMARY OF QUALIFICATIONS

Handle

multi- projects,

reliable

and

efficient

with

five+

years

with

experience

in

clinic

operations

and

analyze

skills

with 300+

medical

records

a

day

in

high- paced

environments.

Diversified

skills

include

written/verbal

communication, productivity,

reliability,

organization

and

accuracy

that

can

be

applied

to

any

position. SKILLS

Microsoft Office (Proficient)

Greenway Electronic Health

Record (Proficient)

Zoho CRM (Proficient)

Workzone Project Management

ADP & UltiPro

International Payrolls

PROFESSIONAL EXPERIENCE

Oak Street Health Blue Island, IL

Welcome Coordinator September 2014-January 2016

Ø Scheduled patients’ appointments and transportation with careful consideration for logistical concerns Ø Managed the detail-oriented process of documenting medical records in Greenway electronic health record system Ø Communicated directly with clarity and conviction with patients and clinical team while staying HIPAA compliant Ø Managed multiple tasks and projects in fast-paced environment with a strong sense of urgency Ø Ensured continuous patient satisfaction and retention by providing highest level of customer service Ø Utilized Zoho CRM to analyze patients’ database and clinic daily schedule and activities Illinois Leadership Center (ILC) Urbana, IL

Leadership Paraprofessional May 2013-May 2014

Ø Assisted supervisor in evaluating 100 candidates’ resume credentials and maintained confidentiality Ø Interviewed nine candidates and carefully assessed responses to the interviewer’s questions Ø Collaborated and deliberated with eight other committee members to conceptualize the most qualified candidate Ø Performed marketing tasks such as presentations, campus events to encourage participation in the leadership program Ø Conducted outreach presentations to explain certificate program requirements to 30-500 prospective participants Ø Managed the Leadership Certificate Program’s database containing information on program participants and communicated with participants and volunteers through the program e-mail addresses Presence Covenant Medical Center Urbana, IL

Business Development and Strategy’s Intern January 2014-May 2014 Ø Performed market research and assisted in feasibility plans for new product development Ø Worked with various business representatives to evaluate operational issues and analyzed market trends in health care industry

Ø Assisted in the preparation and writing of business proposal to increase patients’ knowledge of free language services Promise Healthcare Frances Nelson Health Center Champaign, IL Medical Record’s Intern June 2013-August 2013

Ø Generated and catalogued patient medical records for medical record exchange through ESmart Log website Ø Processed different types of releases for patient records to be sent through Elton B Stephens Co Ø Communicated with over 500 parents via telephone calls explaining and promoting the Well-Child program Champaign County Christian Health Center Champaign, IL Health Administrator’s Intern June 2013-August 2013 Ø Interacted with administrator, supervisor and nurses constantly to meet patient’s goals Ø Prepared community health outreach efforts in the Champaign-Urbana area to over 150 people Ø Communicated with over 25 churches about missions/outreach opportunities with pastors and committees EDUCATION

University of Illinois at Urbana-Champaign May 2014 Bachelor of Science in Community Health Major GPA: 3.55/4.00 Ø Concentration: Health Administration; Health Education and Promotion Ø Minor: Communications; Leadership Studies

Ø Honors: Dean’s List Fall 2011, 2013, Phi Sigma Theta

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