Customer Service Security
Resume:
SHAMIKA JOHNSON
**** ******* ***. * ********** OH 45237
**.***********@*****.***
SKILLS
● Excellent communication and interpersonal skills
● Skilled at organizing and prioritizing work
● Analytical problem solver focused on rendering excellent customer service
● Ability to work independently and as a team player
● Experienced working outdoors in all types of weather
● Dependable, flexible and adaptable with a strong work ethic WORK EXPERIENCE
BTE Security, Cincinnati, OH 1/2013 Present
Security Guard
● Answer alarms and investigate disturbances
● Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
● Circulate among visitors, patrons, and employees to preserve order and protect property
● Set up and take down security metal detectors, gates and barriers Children’s Hospital 2/2008 2/2011
Drake Center Hospital Cincinnati, OH 2/2011 2/2012 Western Nursing, Cincinnati, OH 8/2008 3/2014
STNA
● Helped patients with personal care and grooming, including bathing, dressing, toileting, hair care and s kin care .
● Assisted patients with walking, transferring in and out of wheelchairs and changing position in bed.
● Fed patients that cannot feed themselves, filled water pitchers and provided ice bags
● Monitored patients' vital signs
● Prepared meals and do light housekeeping tasks
● Developed relationships with patients and provide companionship and emotional support. They document the care they provide in patients' medical charts.
● Helped nurses care for patients by doing routine tasks
● Kept patients comfortable and tend to their basic needs
● Carried meal trays, answer call lights when patients signal for help, and help to move them when necessary
● Made beds, gave baths and massaged patients
● Perform routine tests, such as taking a patient's temperature, pulse, and blood pressure
● Did light cleaning, distributed linens, set up equipment, delivered messages, and assembled meal trays for patients who were on special diets
EDUCATION
Southwestern College, Cincinnati, OH – T herapeutic Massage and Bodywork Technology Diploma 2010 State of Ohio – STNA License 2007
Cincinnati State Technical & Community College – S tate Tested Nurse Aide (STNA) Certificate 2007
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