Customer Service Assistant

Antoinette M. Smith

***Bailey Ave #C Wichita Falls, TX 76301

Cell Phone 619-***-**** Message Phone 816-***-**** / E-mail: **********-**@*******.***

OBJECTIVE

To obtain a position with advancement opportunities

SKILLS

Data Entry

Microsoft Office

Outlook

Customer Service

Easy Learner

Honest/Dependable

Scheduling

Organize & Sort

Medical Billing

Shipping/Receiving

Loan Processing

Counsel women

Analytical/Innovative

Hard Working

Flexible/Efficient

Team Player

WORK EXPERIENCE

Process mail packages on assembly line

Provide assistance in other areas

Print label tickets for priority designation locations

Establish new case number assignment for new FHA loan application

Process and update revision request corrections

Process FHA case transfer request from previous lenders and transferred loans to new lenders

Contacted Mortgage lenders for additional information need to transfer out a FHA loan

Check request order for appraisal report retrieval from previous lender.

Compared data with source documents, and re-enter data in verification format to detect errors

Retrieve old file number by canceling and re-creating a new file number w/same info

Ensure resident sobriety by collecting regular urine tests & conducting room searches

Ensure resident compliance with CSR house policies

Ensure the house environment remains comfortable and clean

Transport residents to and from therapeutic appointments and assist with meal preparation

Computer literate and skilled with a variety of office machines

Entered medical claims for processing

Inspected products for final distribution

Assembled car and trucks

Perform quality checks on products and parts

Package finished products and prepare them for shipment

WORK HISTORY

Transportation Driver, Rolling Plains Mgmt DBA/Sharpline Transportation, Wichita Falls, TX 01/16-Present

Mail Handler Assistant, United States Postal Service, Kansas City, KS 04/15-12/15

Clinical Support Assistant, Rediscover Mental Health Services, Kansas City, MO 07/13-04/15 Administrative Services, (Temp), Celebrity Staff, Office Team, Aerotek, San Diego, CA 01/07-06/13 Assembly Line Operator, Ford Motor Co Kansas City, MO 10/99-08/06

EDUCATION

Administrative Assistant Program, CTS, Imperial Beach, CA

Pharmacy Tech. Program, Penn Valley Community College, Kansas City, MO

Medical Claims and Billing Specialist, At Home Professions, Fort Collins, CO

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