Customer Service High School
Resume:
Tierra Gibson
**************@*****.***
Jacksonville, Florida 32208
Objective:
To use my proficient skills in communication, file maintenance, email and fax correspondence, as well as office automation equipment and over 7years of experience in customer service, clerical and administrative work to ensure that all needs and objectives are met in an appropriate manner. All of my training has been performed in the following settings; sales/retail operations, office, & call centers. Ware house
Experience:
The Transition House of Dinsmore, 13200 Old King Rd, Jacksonville FL 32219
01/2016- Present
Corrections Tech
Observing the security and welfare of inmates.
Maintain accurate, up to date reports of the residents behavioral during the shift.
Monitor urine samples, Antabuse and other medication.
Operate complex computer and security systems and maintain inventory logs.
Monitor inmate’s activities through security systems and monitors.
Anglewood Group Home, 4674 Hood Rd, Jacksonville FL 32257
02/2012-Present
Direct Care
Basic hygiene care, maintain records/logs
Verify account receivable
Assist individuals with day time activities and behavioral
JCPenney, 9501 Arlington Express way, Jacksonville FL 32225
11/2012- 7/2014
Customer Service Representative
Cancel and upgrade accounts, refund or exchanges on items
Verify data and information from customer
Volunteer:
Baptist Medical Center 800 Prudential Dr. Jacksonville, Fl 32207
06/2011-09/2011
Taking patient blood pressure and temperature
Pulse and respiration, assisting patients with bathing, dressing, and feeding.
Assisting behavioral patient.
Jean Ribault High School, 3701 Winton Dr, Jacksonville FL 32208
June-2012
High School Diploma
SKILLS
Communication, file maintenance, organization, email and fax correspondence, office automation equipment leadership and team orientation, problem solving. Highly motivated self-starter who takes initiative with minimal supervision.
REFERENCES AVAILIBLE UPON REQUEST
Mr.Middlekaulf- Supervisor 904-***-****
Mrs.Lee- Group Home Supervisor 904-***-****
Mrs.Jenny Oiver -Store Manger 904-***-****
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