LIDA ESPINOSA
***- ***-**** *****: acvf4n@r.postjobfree.com
Professional individual seeking a position to participate and to collaborate with my personal experience, abilities, knowledge
and competitions in the profit of the objectives of the company and to continue with my professional development.
WORK EXPERIENCE
Patient Care Representative
Quantum Chiropractic - Cooper City, FL - July 2011 to March 2016
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Face-to-face interaction with customers as well as respond to telephone and web-based inquiries.
Follow GMP procedures guidelines that correspond with the facility, hygiene, processes.
Performed basic physical assessments. Verified insurance information.
Responsible for primary care, case management, and safeguarding the health of patients as well as producing good
quality medicine, medical devices.
Answered calls and properly handle customer inquiries, explain insurance coverage and update policies.
Assessed patients and documented their medical and laboratory histories.
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Provided patient education in nutrition, safety and well-being of patients.
Clinical Laboratory Scientist Trainee
Memorial Healthcare System - Hollywood, FL - January 2010 to December 2010
Professionally Trained in microbiology, serology, hematology, immunology, blood bank, molecular diagnostics, and
chemistry departments. Performed all lab testing according to each lab section and orders by doctors.
Completed at least 35 semester hours of coursework across various subjects related to the clinical laboratory
sciences, such as biological science, microbiology, organic chemistry, biochemistry, mathematics.
Performed the chemical, physical, or biological examination of human body fluids and tissues and that uses clinical
laboratory techniques and methodologies.
Continuously processed and verified specimens and orders. Maintained instruments and standard solutions in the lab.
Performed all processes in accordance with GMPs, SOPs, TMS Safety Rules and production schedule.
Responsible for maintaining updated understanding and knowledge of the methods employed in the laboratory.
Analyzed clinical laboratory specimens following the standard methods and procedures.
Performed QC/Equipment maintenance, lab safety involving potentially infectious bio-waste.
Ensured that manufacturing is according to GMP guidelines and within registered and validated specifications.
Maintained an in-depth knowledge of technical principles, instrument operation, and clinical correlation in order to
properly process normal and abnormal results.
Lab Assistant/ER Technician
Memorial Health System - Pembroke Pines, FL - February 2005 to April 2007
Provided clerical and phlebotomy services for the Laboratory in a timely, efficient and courteous manner. Performed
routine hematological examinations following established laboratory procedures, methods and techniques using
microscope and centrifuge.
Experienced in preparing buffers and solutions, as well as various staining methods.
Performed additional follow-up examinations, tests and analysis according to established laboratory procedures or
as requested.
Accurately used the Laboratory Information System to register patients and processed lab specimens, reference lab
testing and patient information. Processed general lab maintenances. Calibrated checks of equipment according to
schedule.
Pharmaceutical Clinical Research T ech
Quintiles Lenexa, KS - January 2000 to December 2004
Documented patient information obtained from interviews. Assisted the investigator throughout the process of
setting up at the end of the trial.
Experienced with patient management, and understanding of the principal of conducting clinical trials and the
ethical and regulatory requirements.
Performed all clinical procedures according to protocols on CRT, supervised, monitored, and support the
administration and progress of a clinical trial on behalf of sponsors.
Assisted the project team members with other administrative activities like reports, meetings, QA.
Completed Serious Adverse Event (SAE) reporting, process production of reports, narratives and follow up of
SAEs. Performed and reviewed screenings for subject, handle proper documentation, lab testing, and final
admissions regulations and guidelines to clinical research.
Maintained data integrity, evaluated conducted data generated, recorded, analyzed, and accurately reported
according to protocol, standard operating procedures (SOP\'s), and good clinical practices (GCPs). Supported clinical
studies and independently managed projects as assigned.
Sr. Laboratory Assistant, Phlebotomist
Physicians Reference Laboratory - Overland Park, KS - June 1999 to July 2001
Responsible for all clerical, data and customer service duties, sending labs results and efiles.
Responsible for all phlebotomy morning rounds thoughout the hospital and other facilities.
Opened outpatient lab everyday, perfomed all duties like phlebotomy, drug screens, GTTs, PKUs and other labs.
Performed Pre- and Post examination functions in the laboratory, provided clerical support.
Collected and Processed blood, specimens and reference laboratory requisitions.
Performed various duties in the specimen processing area of the laboratory including preparation of samples for
testing and specimen management in the laboratory information system.
Laboratory Assistant, Sr. Phlebotomist
Overland Park Med Ctr - Overland Park, KS - June 1998 to August 1999
Performed all data enty and clerical customer service duties for outpatient facility
Prepared specimens for analysis and established proper chronological priorities in testing.
Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review. Carefully
reviewed test results for accuracy.
Performed both routine and emergency maintenance on laboratory instruments. Maintained current knowledge of
developments in technical instrumentation.
Provided Q.A. Call Evaluations to the appropriate Operations Manager/Supervisor.
Received, identified, accessioned, processed and transported specimens.
Quickly responded to and resolved all customer service issues in a timely manner. Managed specimen sample
handling, receiving, storage and inventory.
EDUCATION
Bacherlor's of Healthcare Sciences AMC, Miami FL
Post-Baccalaureate Certificate in Med Lab Science Florida Gulf Coast University- Ft. Myers, FL
Bachelor's of Science in Biology Florida Atlantic University Boca Raton, FL
Associate of Arts in Pre-Med Broward Community College Davie, FL
QUALIFICATION SKILLS
Bilingual, communicate well in Spanish, read and write.
Strong attention to detail and sufficient motor skills in order to perform detailed laboratory procedures.
Excellent organizational skills both written and verbal.
Computer literate, including Windows PC environments. Comprehensive Medical Terminology knowledge and
experience.
Profeciency in completing a large volume of high quality work. Hold self and others accountable for work commitments
and outcomes.
Able to follow all established policies and procedure, GMP, SOPs, OSHA and Safety Regulations.
Work accurately and pay strict attention to details. Work independently with minimal guidance, with accuracy, discretion
and good judgment.
Have a sufficient emotional and mental well-being in order to use good judgment in the laboratory and in patient care.
Demonstate analytical mind with ability to multitask and troubleshoot.
Time management skills. Ability to memorize guidelines and protocols.
Great communication, leadership and teamwork presented effectively and efficiently in order to process information
orally and written form from a healthcare team as well as a patient.
Able to work well under pressure. great mental capacity, memory and attention to effective problem solving.
REFERENCES AVAILABLE UPON REQUEST