Manager Sap

Amar Kalkeri

Cell: +91-869*******

Res: +91-22-258*****

Email: *******.****@*****.***

Synopsis

A Senior Manager graduated from Mumbai University & having overall 11+ years of core professional experience in Information Technology Sector.

6+ yrs of experienced and good knowledge in SAP HANA, R/3/ SAP Netweaver environment, System Integration, System Administration, and Technical Support on UNIX and Linux platforms

Possessing working exposure in SAP Basis-Security, GRC Consultant with extensive skills in SAP R/3, SAP GRC AC 5.3 (RAR, CUP & ERM) & database like Oracle 11g/10g, MS-SQL 2008 & DB2.

Skills

People manager with experience in building winning IT teams, recruitment, selection, mentoring, training, development.

Effective verbal, written, interpersonal skills with demonstrated ability in successfully interacting with individuals at all levels.

Expertise in SAP Hana Troubleshooting, Installation & Upgrade

Expertise in system Installation, upgrade, refresh, Client copy activities.

Expertise in applying support packs, kernel patch and SAP notes when necessary.

Expertise in operating systems like HP-UX, AIX, Linux, and Windows and also good at handling Oracle /Microsoft SQL 2005-2008.

Security administration – creating users, roles, assign authorization.

Highly motivated to facilitate the maximum level of reliability, availability and efficient functionality of systems with uptime requirement of 24*7.

Technology

SAP Suite: Netweaver 7.0 EHP4/EHP1, SAP Solution Manager 7.0 & 7.1, SAP R/3 ECC6, Netweaver 2004 SR1-Portal 6.0 (Service Desk, SAP Router and Maintenance Optimizer), GRC AC 5.3, NW 7.3, 7.4 & 7.5

Database: HANA, Oracle 11g and MS SQL2005/2008, DB2

Operating Systems: HP-Unix, AS400, IBM AIX, SUN Solaris, Red Hat Linux, Suse Linux, Windows

Certifications / Technical Courses

Sun Solaris Certified.

Pursued Training on SAP HANA Installation & Operations (HA200)

Pursued Training in SAP ERP (ADM 100/200).

Pursued Training in HP UNIX Systems & Network Administration Customized.

Pursued Training in RHEL

Pursued Training in Networking, VMware and Advanced Teamwork.

Pursued Training in SUSE Linux Enterprise 10.

Pursued Training in SA Training on Amazon Cloud Offerings.

Professional Experience

Key Profile:

Managerial:

Leading technical implementation of highly complex & tightly integrated analytics program for Reliance JIO with aggressive timelines.

Responsible for implementation & operational excellence of SAP BW on HANA application

People Management activities like Goal Setting, Appraisal, Weekly Meetings, Conflict resolution, Leave management

Responsible for conducting Quality Audits inside team to ensure standards and procedures are strictly followed without exceptions.

Effective verbal, written, interpersonal skills with demonstrated ability in successfully interacting with individuals at all levels

Communicate with business and vendors in order to solve technical issues, minimize the response and resolution times for having optimal SLA’s.

Coordination with the Dev and Functional team for the maintenance.

HANA Administration:

Managing SAP Hana system on SAP HANA Studio 7 & Cockpit.

Performed SAP HANA Installation, Post-Installation & Upgrade.

Performing User Management, Backup & Recovery of SAP HANA

Performing Monitoring, Troubleshooting & configuration of SAP HANA.

Knowledge on SAP HANA Data Provisioning

Solman Administration:

Installation of SOLMAN 7.1.

Update from SP04 to SP14 using SUM

Post installation activities

Using Solman for stack generation using Maintenance Optimizer

Configuring Manage systems & EWA under Solman 7.1

Summarizing EWA reports for each system and implementing SAP and oracle database recommendations in (BW, CRM & R/3) Landscapes.

SAP Basis Consultant:

Performed installation & configuration of SAP ECC.

Performed Kernel Up gradation, Support packs and Plug-ins installation, Notes Application.

System Copies, System Refresh, Client copy for MS-SQL systems & AS-400.

ECC 6.0 system Export-Import Homogenous copy hardware migration.

Good with cutover activities and closing SLA driven tickets within time.

Upgrade JAVA support packs using JSPM, SDM & SUM

PI 7.1 EhP1 system Export-Import Homogenous copy hardware migration.

Client copies through Third Party EPI-USE tool in ECC.

Configuring STMS and Performing Transports and resolving the issues with Transports)

Performed DB2 table compression.

Database backup & restoration test. SQL database monitoring using SQL studio.

System start/stop on Microsoft & Linux Cluster Administration.

Client Administration including client copy / export / import / delete

Configuring printers, troubleshooting printer spool issues. Background jobs issues.

SCM : Live cache, Background jobs administration, troubleshooting

Configure and Manage RFC Connections between systems

Configuration of incoming and outgoing mail in sap system using SMTP

Performing the backups using BRTOOLS.

SAP-BASIS support to the high available environment with multiple Application servers.

Resolving the incidents & Service request raise within the SLA.

Work with the other team and vendors to improve system performance tuning.

Scheduling, monitoring, analyzing, checking the status & deleting old background jobs.

Checking & Monitoring the SAP systems availability of all application servers, alerts & systems logs, background jobs, Systems locks, update failures & ABAP dump analyses.

Created the SAP GUI 7.30 package for Business use incorporating the products required by the client.

Interacting with SAP by raising OSS message & co-coordinating with them via phone, screen sharing session & uploading the requested files for resolution if any issues with the systems.

SAP Security Consultant:

User administration involving creating, modifying, copying & deleting users, assigning roles & profiles using SU01

Modified Single roles, Composite roles and Derived roles using automatic profile generator to meet business requirements by making sure users do not get more authorizations than needed to perform their tasks.

Performing the user administration like creating, maintaining and assigning groups to users in Portal System.

Maintaining Audit Parameters & working on Weekly activities

Manage Mass User creation & maintenances with the help of SU10

Proficient in use of standard security administration tools such as Profile Generator for Authorization Profiles/Roles administration (design, development & implementation).

Monitoring the list of users with critical T-codes and critical profiles like SAP_ALL & SAP_NEW

Effectively analyzed trace files and tracked missed authorizations by using SU53 and ST01 for user’s access problems and inserted missing authorizations manually

Systems Administration:

Creating & managing the instances, migrating the codes and software’s on the cloud instances.

Handling Staging, Development and Production servers. Monitoring of around 125 servers, up-gradation of patches, software installations.

Creating VAPT reports using MBSA Tool and closing the vulnerabilities, Migration. Primary decision making role of checking and upgrading server configuration whenever required.

Installing, Configuring, & Administrating of Windows 2000/2003 Servers.

To provide superior technical support & to minimize system downtime and ensure a rapid restoration of service.

Projects

Reliance Jio Infocomm Pvt. Ltd

Sr.Manager SAP Basis (Support/Upgrade) (Since Mar 2016)

Client: JIO

Capgemini India Pvt. Ltd

Sr. SAP Basis (Support/Upgrade) (Oct 2015 – Mar 2016)

Client: Bayer

Computer Sciences Corporation India Pvt. Ltd

SAP Basis & Security (Support/Upgrade) (28 Months)

Client: Shared resource

Igate (Formely known asPatni Computer Systems Limited) Mumbai

SAP Basis & Security (Support/Upgrade) (42 months)

Client: GE GAMS (GE Energy Services)

Managing Production Server Group (11 months)

Client: Cormis (In-house project)

End User Services (21 months)

Client: ITIMD (IT & Infrastructure Management Dep’t) Internal Support

Reliance Communications Ltd. Navi Mumbai

End User Services (3 months)

Client: Support Function

Softcell Technologies Ltd. Mumbai

End User Services (10 months)

Client: Support Function

IT Source India Tech Pvt. Ltd. Mumbai

End User Services (10 months)

Client: Tata Infotech ltd.

Achievements

Individually driven migration of PI systems to new hardware.

Received Achievers of the Quarter Award for sincere & dedicated Support

Received Excellence Award for sincere & dedicated Support

Received Valuable Contribution Award (VCA) for sincere & dedicated Support.

Successfully set up the ODC’s for the projects.

Successful migration of the application on the cloud environment.

Academics

B.E (Computers), Mumbai University, Mumbai (2004)

Personality Traits

Leadership quality and problem solving skills.

Excellent communication, presentation skills and Customer Oriented attitude.

Good team player, Strong team orientation & leadership qualities.

Proficient in problem analysis and implementing appropriate quick resolution

Personal Particulars

Date of Birth: 19th August 1982

Languages known: English, Hindi, Marathi & Kannada

Indian National, Passport # L5745607

Amar Kalkeri

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