Customer Service Accounting

Location:

LaGrange, GA

Posted:

June 27, 2016

Contact this candidate

Resume:

Kendra Mobley

*** ***** ****** **. ********, GA. 30240 • 706-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

Customer service professional with four years’ experience maintaining excellent service standards in a fast paced, customer-oriented fast food and retail environment. Original, personable individual with strong communication and analytical abilities. Student of Accounting with education covering foundational elements of business, personal finance, and human communication.

Career highlights include:

Received consistent recognition from management and customers for providing outstanding service.

Successfully met the requirements of an Office Accounting Specialist

PROFESSIONAL SKILLS

Academic Training

Accounting fundamentals and business techniques such as critical thinking, effective communication, and ethical decision making.

Tools, principles, and techniques of administrative support: clerical duties, file documents and reports, document production, and ability to achieve workplace quality and excellence.

Accounting roles and functions: financial statement analysis, computerized accounting, payroll accounting, and bank reconciliation.

Technical Skills

Microsoft Office: Word, Excel, PowerPoint, and Outlook

Type at 45 WPM

EDUCATION

Associate of Applied Science in Accounting 2016

Coastal Pines Technical College Baxley, GA

GPA: 3.5

Relevant Coursework: Management Fundamentals, Spreadsheet Concepts and Applications, Principles of Financial Accounting, QuickBooks, Introduction to Business.

PROFESSIONAL EXPERIENCE

Cashier 9/2009-8/2011

Zaxby’s LaGrange, GA.

Worked closely with and greeted customers, assuring food was properly made and satisfying.

Verified cash drawer at start and end of shift.

Confirmed orders online and over the phone.

Sales Associate 8/2011-5/2013

Sodexo Tifton, GA.

Addressed customer questions and comments, maintaining a high standard of customer service.

Kept count of inventory and verified cash drawer at start and end of shift.

Accomplishments

Received “Employee of the Month” Award for promptness, reliability, good customer service, and overall work appearance.