CURRICULUM VITAE
PERSONAL DETAILS
NAME: EMADE MASANGO-METUGE
U.S. PASSPORT VALID: READY FOR DEPLOYMENT
WINDSOR MILL, MD 21244
EMAIL: ********@*****.***
Empowered and experienced in Business Operations and General Business /Management activities and functions who
leveraged operations in Supply Chain, Purchasing, Inventory Control, and Customs Compliance transactions while
implementing improvements in large multifaceted environment manufacturing, chemicals, and service industry sector (Oil
& Gas). My specific strengths in process improvements, operational analysis, and decision making will compliantly
increase a company’s international trade levels. Excel in managing trade compliance programs, coordinating tasks of
internal divisions and external agencies, tackling project specialties supporting business unit and operation goals to
ensure the protection of assets and products. Known to apply “problem solver” mindset. Recognized for partnering with
business leaders and management to deliver on strategic goals. Expertise includes:
QUALIFICATION SUMMARY
Client Relations and Satisfaction Operations Logistics Supply Chain Import/Export
Audit/Assessments HTS Classification Systems Training and Leadership Project Management
HAZMAT / DOT certified ORACLE SAP MS Office Suite
PROFESSIONAL EXPERIENCE
Whitaker Technical for Total Petrochemicals & Refinery USA, Inc. – Houston, TX, USA
Contracting technical Oil & Gas and Chemical professionals delivering leadership, compliance vision, best practices and
functional expertise, and creativity to bring innovated and excitement.
Project Manager (Contract) - at Total Petrochemicals & Refinery USA, Inc. Oct 26, 2015 – March 9, 2016
• Served as manager/tactical resource and SME driving project compliance activities towards efficiency, gaining critical
transactional improvements and enhancing supply chain security across multiple business lines ( Polymers, Refined
Products and Base Chemicals).
• Partnered with leadership team, Compliance and Legal ensuring outcomes aligned to project scope and schedule.
Successfully managed project activities including data/operational analysis on 10K+ export shipments, resulting in the
identification of corrective actions for future monthly assessments, establishing error analysis validation on recorded
anomalies and documenting training processes/procedures.
• Refined business processes to maximize compliance obligations, through audit identification, while contributing
recommendations for procedural enhancement of ERP order management steps to strengthen data integrity and
reduce risk in exporting operations through EDI transmission.
National Oilwell Varco – Houston, TX, USA
A worldwide leader in design, manufacturing and providing major mechanical components, completion and well servicing
for land and offshore drilling rigs.
Compliance Manager Dec 23, 2013 – Sep 01, 2015
• Functioned as designated compliance official at plant level to oversee the international trade compliance affairs and
roll out of trade compliance related policies, procedures in fulfillment of (3) primary missions: Ensure competitiveness
and savings by using all applicable customs instruments, Support the business as it moved into new and expanding
markets, and Assess, improve, and resolved business impacts.
• Accomplished export/import regulatory analysis, risk management, project specialties, corrective action plans,
development of policies and procedures, conducting training, audit assessments, and acting as liaison to corporate
functional groups for management of compliance operations.
• Monitored applicable licenses, agreements, certifications, technology release authorizations, and commodity
jurisdiction determinations in compliance with applicable US Government regulations and company policies.
Personal and Confidential
3Emade Masango-Metuge
********@*****.***
• Implemented compliance manual reviews with generic process goals to establish business impact and import/export
• Oversight of Customs Brokers, Freight Forwarders, and audit post-entry reviews.
• (MM - materials management), CustomsInfo, CROSS, eCustoms/Visual Compliance.
• Interfaced directly with internal Order Management, Procurement, Corporate, Supply Chain/Logistics, Accounting,
Purchasing, Engineering, and outside service providers to ensure compliance.
Import/Export Compliance Administrator-Traffic Group July 31, 2012 – Dec 23, 2013
• Achieved mission of increased compliance for successfully implementing import/export operations for a manufacturing
plant by promoting corporate policies and procedures; increasing awareness by training, conducting internal audits
with knowledge of required transactions performed in the manufacturing systems.
• Established best-in- class internal controls for logistics inbound and outbound supply of capital equipment for
• Successfully managed fulfillments of logistics planning, scheduling and execution activities of logistics shipments
overseas, while optimizing fulfillment costs. Promoted best practices to maximize the efficiency of logistics operations
with global trade standards and local customs rules.
• Spearheaded Supply Chain/Logistics procurement functions within organization, internal/external end users, and
counterparts of external logistics service providers.
• Managed HTS classification analysis/determination on oilfield services equipment, electronics, and ECCN risk/ export
• Monitored the daily status of all direct import shipments classification requests, identified and analyzed any issues per
Customs clearance process and resolved those issues within established timeframes.
Kellogg Brown & Root, Inc. – Government & Infrastructure - Baghdad, Iraq Feb 26, 2007 – Jan 17, 2011
A leading global engineering, construction, and service company, supporting the energy, hydrocarbon, government
services, civil infrastructure, power and industrial markets on 6 continents and has extensive experience in the offshore,
onshore, and deepwater sectors.
• Delivered direct oversight for Logistics and Operations and Maintenance LOGCAP III government contract.
Accountable for executing the O&M and construction support at the site level. Spearheaded the day to day functions
in accordance with established policies, procedures, and statement of work.
• Contributed to project objectives, through extensive hands-on leadership, training achievement goals, fostering a
logistics-centric environment, and supported operations, human resources, and movement control.
• Integrated all logistics functions into a cohesive structure for site operations with the ability to anticipate the needs of
the customer and act quickly.
• Headed operational decision making and strategic planning for supply chain management, facility management,
transportation, quality management, logistics systems and cross-coordination functions.
• Supervised and provided oversight on the collection and analysis of data, verifying content and compliance, analysis
recommendations and status report on forecasted customer requirements.
• Sustained records and compiled statistical reports concerning contractor personnel-related data such as hires,
transfers, performance appraisals, daily accountability and demobilizations.
• Promoted safety, customer service, and efficiency within a diverse and unpredictable environment.
Halliburton / Kellogg, Brown & Root – Government & Infrastructure - Baghdad, Iraq Nov 9, 2005 – Feb 26, 2007
Offers the world's broadest array of products, services and integrated solutions for oil and gas exploration, development
Personal and Confidential
4Emade Masango-Metuge
********@*****.***
• Under the Operations and Maintenance LOGCAP III government contract, performed all Specialist duties under
limited supervision. Worked directly with Site Management to facilitate processes and procedures throughout the site
in accordance with the current Statements of Work.
• Reviewed, analyzed and recommended transportation and distribution methods for effective delivery of products.
• Compiled/submitted pertinent information from various departments/personnel for daily, weekly and monthly reporting.
• Achieved complex tasks and responsibilities to a high standard.
• Delineate incident/accident occurrences directly involving company personnel and/or assets to include photo
Master of Science Degree in Developmental Education/Guidance Counseling
Bachelor of Science Degree in Criminal Justice/Psychology
EDUCATION
Grambling State University – Grambling, LA, USA
Grambling State University – Grambling, LA, USA
ORGANIZATIONS
(ICPA) International Compliance Professional Association