Assistant Executive

Andrea Mitchell-Rozario Executive Assistant Regional Coordinator

Surrey, BC, V3R 1V8 H. 604-***-**** C. 604-***-**** ******.*******@****.** Executive Assistant/Regional Coordinator

Confidentially, Trust & Integrity

Executive Assistant with over 15 years of experience and a proven track record of outstanding performance in executive and senior management support. Extensive office administration knowledge and expertise for smooth and efficient operations. Superb communication, interpersonal and diplomacy skills at all levels of the organization. Thrive in a fast-paced environment juggling and balancing competing projects with a high degree of accuracy and attention to detail. Top-notch computer skills.

Area of Expertise:

Policies & Procedures, Filing Systems, Meetings & Minutes, Calendars, Conference/Events Logistics, Travel, Vendors, Petty Cash, Expenses, Budgets, Facilities, MS Office Suite, Lotus Notes, SalesForce, Exact Target, Genius, Concur and Cognos

PROFESSIONAL EXPERIENCE

Executive Assistant Regional Coordinator, Manulife Financial - Vancouver, BC 2008 – 2015 Achieved “Exceeds Excellence” for initiatives. Supported RVP, Individual Insurance Sales. Supervised group of territory and regional coordinators. Managed every aspect of office administration including schedule, travel, communication, confidential information, budget, compliance, event planning, conferences, meetings and minutes, marketing materials, office maintenance, employee onboarding and training, equipment, supplies and vendors. Travelled extensively to set up and organize office and projects. Created and produced reports and presentations.

Coordinated smooth operation of multiple large scale events and effectively negotiated with vendors.

Set up annual budgets for expenses and oversaw expenditure of regional wholesalers. Processed, tracked and maintained expenses. Resolved discrepancies for marketing allowance and processed CE credits.

Manipulated data from SalesForce to prepare customized Excel reports for accounting and evaluation follow-up on policy Issue for large proposals for exclusive MGA clients. Maintained and updated SalesForce and Repsource.

Prepared complex monthly and quarterly reports, detailed MGA quarterly review and drafted responses.

Developed and implemented Standard Operation Procedures including employee onboarding, supplies ordering, invoice reconciliation, analysis reports and electronic sign-up form for Advisors CE credits events.

Assessed and tracked cooperative marketing requests and supported wholesaler promotional campaigns.

Andrea Mitchell-Rozario Page 2

H. 604-***-**** C. 604-***-**** ******.*******@****.** PREVIOUS WORK EXPERIENCE

Executive Assistant (Contract) 2005 – 2007

Corporate Secretary and General Counsel, Teligence (Canada) Ltd., 2007 Executive Assistant to Manager, Business Development, Kenstad Cargo, Surrey, BC 2006-2007 Administrative Assistant to Business Manager & CEO, BC Academic Health Council 2005-2006 Provided administrative support to senior executives including enhancements to workflow productivity, processes and filing system and producing proposals for Board of Directors’. Executive Assistant to President Personal Assistant to CEO, Paystone Technologies Corp 2001-2005 Established rapport and coordinated and scheduled meetings with shareholders and external partners including banking executives and attorneys. Reviewed and selected vendors. Set up banking system eliminating risks to contributor deposits.

Assistant to Marketing Director Yemen Airways, Sana’a, Republic of Yemen 1999-2001 Promoted within a year to the International Contracts Division. Integral part of team assisting executive to fulfill responsibilities. Reviewed contracts with airline and summarized specific criteria. Coordinated schedules and prepared meeting documentation for executives including meetings with general sales agents. PRIOR RELEVANT EXPERIENCE (Details upon request)

Executive Assistant, Emirates National Oil Company, Dubai, UAE; Executive Assistant, Alasfoor, Sultanate of Oman

Supported corporate executives in oil, hospitality and healthcare, government and tourism sector, American and Italian Consulates, prominent Sheiks, Chartered Accountants, Renowned Legal Firms and Major Trading Houses.

EDUCATION & TRAINING

Bachelor of Arts Business Administration (psychology), Wilson College, India Expert Rating Global Certifications (Canadian Skills Assessments) Executive Assistant Training: Pitman’s Institute Royal Institute of Commercial Training Al Abbas Computer Division, IBM Software Business Aid Centre, Lotus Suite and Microsoft Suite Training Hotel Management & Front Office

Confidentially, Trust & Integrity

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