Alex Hernandez
Mobile: 786-***-****
Email: *************@*****.****
OBJECTIVE
Looking for an office position that will benefit from my experience serving customers to improve customer satisfaction and business performance.
HIGHLIGHT OF QUALIFICATIONS
Strongly self-motivated, punctual, and follows directions accurately
In depth knowledge of standard operating procedures of personal tax returns
Responsible, reliable and friendly
Able to work long hours and holidays
Excellent phone communication skills
Proficient at data entry
Able to work under minimum supervision
Excellent filing and office organization skills
Ability to take action and resolve customer complaints
Bilingual in English and Spanish
WORK HISTORY
Tax Preparation Clerk A B Taxes, Inc. Miami, FL 01/2015 – Present
Pilar Hopkins Realty Office Assistant Coral Gables, FL 06/2014 – 12/2014
Trattoria Sole Maître Di South Miami, FL 09/2012 - 06/2014
Gourmet Diner Host North Miami, FL 03/2010 - 10/2012
Little Havana Rest. Host North Miami, FL 06/2008 - 03/2012
Whale Harbor Rest. Asst. Manager Isla Morada, FL 05/2004 - 06/2008
BUSINESS TRAINING SCHOOLS
Various Business Courses
REFERENCES
Available Upon Request