ROBERT GIVENS

**** ************* **., ***** *******, OH 45424

Home: 937-***-**** Cell: 937-***-****

acvevh@r.postjobfree.com

Skilcraft LLC 9/2015 - 5/2016

Aerospace and commercial company that manufactures and supplies jet engine brackets to G.E. and various commercial products to their commercial customers.

Quality Supervisor/Quality Engineer

•Directs quality department to ensure quality of service to the customers.

•Manage the quality department and its personnel.

•Implement and drive the continuous improvement to help drive the cost of poor quality down and improving the process.

•Manage and document employee performance while providing leadership.

•Manage quality processes and procedures

•Write and update quality procedures.

•Reply to the customer with their product concerns and write corrective actions.

•Work with the engineering department with new products and serve as quality engineer.

•work with NADCAP auditors to ensure NADCAP accreditation.

•Interview and hire new employees.

Ferco Tech 10/2007 – 9/2015

Aerospace company that manufactures and supplies jet engine brackets to the world leaders in aircraft design.

Quality Supervisor

•Directs entire 20 person team in the Quality department.

•DQR and OAP certified with these qualifications used on continual basis.

•ISO17025, NADCAP and NAS410 process skills in use daily.

•Created and implemented new process which increased productivity within the department while decreasing man hours used.

•Solely responsible for the hiring and orientation of new employees for the Quality department.

•Ensures that all employees maintain the needed certifications for their positions.

•Initiates training of new employees along with providing training to current employees for any updates and changes to processes. This includes, but not limited to, interpretation of blueprints/cad drawings, proper use of inspection tools and gauges along with proper documentation of findings.

•Maintains constant communication with engineering, manufacturing, suppliers and customers as it pertains to quality issues and concerns.

•Coordinates people, product and materials to maintain a smooth flow within the department and with manufacturing while adhering to tight schedules.

•Reviews customer concerns with internal customer service to resolve any questions or quality issues. Takes ownership of the problem or question and ensures a proper resolution.

•Partners with production and engineering to provide insight and solutions to any current quality concerns for new or current products.

•Completes and signs off on all 1st Article paperwork for all products.

•Set processes in place that led quality department to improved quality ratings with customers from “yellow” to “green”. “Green” rating has remained solid for over 4.5 years.

•Active participant in the “Corporate Preventative Action Board” and “Continuous Improvement” committee.

•Oversees the daily calibration of all tools used in the inspection processes.

Industrial Fiberglass 9/2006 - 4/2007

A manufacturing company of fiberglass pipe, tubing and fittings for industrial use.

Quality Control

•Maintained daily tooling checks for quality assurance.

•Performed daily periodic calibrations on all devices used in the quality inspection processes.

•Provided final call on parts inspections prior to shipment to customer.

US Inspection Services (closed) 1/2005 - 3/2006

A company providing N.D.T. services to the automotive and aerospace industries.

Quality Manager 1/2005 – 3/2006

•QS9000 and ISO14001 standards maintained daily.

•Audited and maintained N.D.T. labs according to NADCAP specifications.

•Performed quality control inspections of parts according to schematics, blue prints and customer specifications.

•Trained and certified employees in N.D.T. testing procedures.

•Teamed with production to improve manufacturing processes for a more consistent quality product.

Previous Accomplishments

•Previous experience in automotive supervision and automotive quality compliance.

•Knowledge and experience in QS9000, QS9000:2008, TS16949, ISO 9001, ISO 14001,ISO 17025, ISO 13485, and FDA 21CFR.

•Trained co-workers in the use of SAP software for billing and inventory.

•Strong knowledge and experience in preparation for quality systems audits and with working with the auditors.

•Strong working knowledge in all of Microsoft Office.

•Tutored for the Sinclair Community College Computer department.

•Participated on environmental team that won the Ohio Dept. of Natural Resources "Top corporate Award" for a process of recycling over 450 million pounds of recyclables that equated in a cost savings of $150,000 annually.

•Received A.F. Accommodation Medal and Good Conduct Medal.

EDUCATION

•Sinclair Community College

Major: Computer Information Systems

Graduate of Chanute AFB Technical School

Aircraft Mechanic

Graduate of Waterloo High School, Hartville, Ohio

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