Office Administrator/ Receptionist/ Customer Service Agent

NOREEN DELA CRUZ

G** Bogert Avenue, North York, ON M2N 1L8

CELL: 647-***-****; E-MAIL: ****************@*****.***

OBJECTIVE

• To attain the job of an office associate that may enable me to offer exceptional

skills for the development of the company through exercising the acquired

project administration skills and proficiencies.

CORE COMPETENCIES

• Diploma in Project Administration from Toronto

• Associate Project Manager candidate with a Bachelor’s degree in Applied

Economics

• Exceptional knowledge of print, web and other production tools

• Wide knowledge of advertising, marketing principles and other organizational

skills

• Background in Business Supervisory Skills

• Extensive skills in Business Correspondence, Financial Management, Business

Negotiations and Contracts, and Business Presentations

• Ability to manage multiple projects and prioritize work

• Ability to adapt to new software effectively

• Ability to juggle multiple priorities and projects

• Excellent communication skills in both oral and written forms

• Ability to work independently as well as in a team

• Excellent computer skills in MS Project, Power Point, Word, Excel, Access and

Outlook

SKILL & EXPERIENCE

TECHNICAL SKILLS

•Increased efficiency using Excel recording system

•Functional knowledge of assisting with resources, timelines and budgets

•In depth knowledge of disseminating project information to concerned departments

•Highly skilled in developing and managing project deliverables

• Hands on experience in organizing project committees and preparing necessary

materials

• Technological Skills – MS Office Suite and MS Project

INTERPERSONAL SKI L LS

• Complex problem solving with strong communication skills

• Capable of learning new concepts quickly while working well under pressure

• Team-minded, compassionate, and caring about clients’ issues

• Capable of keeping confidential information with accuracy and pace

• Excellent oral and written communication skills.

ORGANIZATIONAL SKIL LS

• Supporting and facilitating administrative work

• M ulti-tasking, well-organized, and people-oriented

• Strong management, analytical, and problem solving skills

• Proven ability to understand customer needs and to provide effective solutions

WOR K EXPERIENCE

• Front Desk Attendant

Academy of Learning College Scarborough

• Server and Hostess

Rogers Center, Toronto (May, 2016)

• Online English Instructor for Japanese students

Rarejob Philippines, Inc. (2012-2014)

• Room Attendant

Best Western Fallsview, Ontario (2015)

• Machine Operator and Quality Control

Apollo Health and Beauty Care Corp. (Current)

Education and Training

• Diploma in Project Administration

Academy of Learning College, Toronto (July, 2016)

• Bachelor of Science in Applied Economics

University of the Philippines (2015)

Academic Achievements

• Consistent Dean’s Lister

• Student of the Month Award, Academy of Learning College

Language Skills

• Fluent in English and Filipino

References

• Available Upon Request

Contact this candidate