Customer Service Sales

Cynthia Shook

Yuma AZ *****

***********@*****.***

928-***-****

SUMMARY

Positive self -starter, well organized individual with excellent over 5 years of retail and customers service experience. Conducting great work ethics and time management to assist co-workers to complete all project in a timely manner.

SKILLS / QUALIFICATIONS

Good Verbal Communication

Able To Lift 50lbs

Team Work

Self Motivations

Planning & Organizing

Time Management

Written Communication

Standard Of Excellence

EXPERIENCE

Volunteer

Amberly's Thrift Store - Yuma, AZ (04/2015 - Present)

Directed activities of staff members and volunteers

Establish and oversaw administrative procedures to meet objectives set by boards of directors or senior management.

Established and maintained relationships with other agencies and organizations in community to meet community needs

Evaluated the work of staff and volunteers to ensure that programs were of appropriate quality and that resources were used effectively

Recruited, interviewed, and hired or signed up volunteers and staff

Inventory Control Specialist

Gap - Anthem, AZ (02/2000 - 03/2002)

Allotted and routed merchandise to proper locations

Completed required documents and attached to merchandise or shipping bins

Conducted inventories and monitored stock on hand to maximize sales potential

Ensured sufficient inventory on hand to provide a steady workflow

Maintained and controlled profitable inventory levels

Maintained tally of units and invoice numbers processed

Ordered merchandise from warehouse via computerized inventory systems

Verified accuracy of shipping freight bills

Assistant Manager / Cashier

Shell Gas Station - Yuma, AZ (01/1997 - 03/2000)

Operated a cash register and balanced cash drawer at the end of the shift

Balanced daily receipts, cash, and prepared bank deposits

Processed a high volume of transactions in cash, checks and credit card sales

Replenished cash in registers on a regular basis and totaled out cash balance

Expanded customer base through implementation of effective marketing programs and promotions

Oversaw daily operations of 20+ employees in Estimating, Purchasing and Administrative

Prescreened, interviewed and hired staff members and maintained personnel files

Provide leadership and mentoring to create positive employee relations and support an engaged, productive workforce to attain world class results

Responsible for office planning, merchandising, signage, and product displays

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