Sales Executive
Resume:
Resume
PERSONAL DETAILS
Name :
Tasneem Dawood Furniturewala
Address : ***,******** ****
4t h
flr,B wing,
Nalasopara.
Contact no :
Gender :
Female
Date of Birth : 17t h
May 1986
Marital Status : Single
Proficiency in Language : English, Hindi, Gujarati. Interests : Reading, Crochet work, Music, Surfing
etc…
ACADEMIC QUALIFICATION
S.S.C. Regina Pacis Girls Convert High School.
H.S.C. Sophia College Of Arts & Commerce.
PROFESSIONAL QUALIFICATION :
Passed IATA/UFTAA EXAM (CANADA CERTIFIED) course from IATA Skyline Institute.,Churchgate(with package Amadeus)
COMPUTER PROFICIENCY :
A dequate exposure and hands of experience on Excel, Ms Office, word, dos, PowerPoint, windows operating system.
OBJECTIVE
T o work in a challenging atmosphere that helps an individual to excel mentally and individually, also to be successful in every task undertaken with sincerely and punctuality.
STRENGTHS
• Demonstrated strong work ethic and ability to collaborate work in a team Environment.
• Excellent Communication skills and Presentation skills.
• Positive attitude and approach.
WORK EXPERIENCE
● Worked as a Receptionist and coordinator in Dentzz Dental Care Centre for 2 years from July 10t h
2005 June 30t h
2007.
Job Profile:
1. Handling inbound and outbound calls of Patients regarding appointments. 2. Coordinating with Doctors and patients for medicine etc... 3. Maintaining daily sales of 2 Branches.
4. Maintaining Petty cash accounts and handling rosters of the staff. 5. Handling Inbound Sales Call from patients and customers for different types of treatments.
● Worked in AKBARTRAVELSONLINE.COM from 25t h
July 2007 till 25t h
September 2009.
Customer Care Executive Date : 25t h
July 2007 – 30t h
October 2007
Job Profile:
1. Issuing domestic & international ticket.
2. Issuing E tkt.
3. Handling corporate clients & walk in clients
4. Handling hotel, car & tour package booking.
Sales Co ordinator D ate: 1s t
November 2008 – 28t h
April 2008
Job Profile:
1. ID creation for Travel Partners.
2. Email, Call, and confirm that their ID has been created & received by them. 3. Create users for Travel Partners.
4. Answer all queries about the site, products, commission etc. 5. Send an email consisting of all contact details. (Direct line no’s, email id, extn no. for A/c dept, Branch support, supervisors)
6. Send an email consisting of all our bank account details. 7. First payment follow up.
8. City and State wise report.
9. Weekly and monthly sales report.
10. Sales executive wise report of all India. (Name of sales executive & the no. of new accounts created by him)
11.Handling Inbound and Outbound sales call.
Product Incharge D ate: 28t h
April 2008 till 25 th
September 2009
Job Profile:
1. Cancellations.
2. Refunds.
3. Offline Booking.
4. Online Booking.
5. Handling quires of hotels.
6. Track on sales report of Hotels.
7. Reconfirming daily check in /out.
8. Flight details – car pick up/drop.
● Worked in V ivanta By Taj President Salon as F ront Office Executive From December 2009t h
Till – October 2011t h
.
Job Profile:
1. Handling Incoming Calls
2. Making Appointments
3. Reconfirming Appointments
4. Handling Walking Guest
5. Handling Stock Purchase & Consumption
6. Making Bills and Posting to Rooms
7. Co ordinating with Vendors and Suppliers
8. Next responsible person in absence of Salon Manager. 9. Handling Retail and Wholesale Products.
10. Taking care of guest while doing service in Salon and make sure guest leaves with full satisfaction.
● Currently working in S aifee Burhani Upliftment Trust as D eputy Officer – Tenant Relations.
From June 2012t h
To Feb 2014
Job Profile :
1. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. 2. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. 3. Provide information about establishment, such as location of departments or offices employees within the organization, or services provided. 4. File and maintain records.
5. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. 6. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
7. Hear and resolve complaints from customers or the public. 8. Process and prepare memos, correspondence, travel vouchers, or other documents.
9. Receive payment and record receipts for services. 10. Schedule appointments and maintain and update appointment calendars.
(Tasneem Dawood Furniturewala)
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