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Charles M. Hayden
**** ***** **., *********, ** 44111 216-***-**** (H) 216-***-**** (C)
e-mail: *************@*****.***
Docket Clerk, Calendar Specialist, Gateway to Public Records
Meeting the needs of an active litigation practice
Dependable, friendly, confident and experienced docket clerk – dedicated to achieving the highest level of customer service while understanding the importance of the position. Self-motivated, with a strong sense of work ethic and persistent attention to detail.
CORE COMPETENCIES
CompuLaw Vision MS Office Training new employees
PACER Multitasking Team oriented
Westlaw Prioritization Confidentiality
PROFESSIONAL EXPERIENCE
LITTLER MENDELSON, LPA, Cleveland, OH 2015
Calendar Specialist
Contract employee tasked with assisting in transition to a Global Service Center located outside of Cleveland area (Kansas City, MO)
Assist in training new staff on proper use of firm-wide docketing system - CompuLaw Vision
Maintain Quality Control by reviewing work performed by new hires
Calendar critical dates in firm-wide docket program
BAKER HOSTETLER, LLP, Cleveland, OH 1997- 2015
Docket Clerk
Responsible for entering and maintaining active litigation calendar for eight offices
Assist attorneys with manual and electronic filings in Federal and State Courts
Assist in administering Estates and Trusts through Probate Court
Research pending and recently decided matters in various courts throughout the country
Correspond with various courts throughout the United States to effectively maintain updated records
Provide Real Estate title chains and related records - liens, mortgages, leases, etc.
Communicate effectively with attorneys and support staff on a variety of matters concerning the firm and its clients
Point person for the implementation of firm-wide docketing system – CompuLaw Vision
Trained staff and attorneys across eleven offices in proper use of docketing system
IT Support - resolve Help-Desk tickets relating to docketing system
Delegate assignments to co-workers within the Docket Department
Apprise attorneys and management of procedural changes within various local courts
Provide weekly reports to attorneys throughout the firm, additional reports as requested
Perform periodic audits of docketing system
CALFEE, HALTER & GRISWOLD, Cleveland, OH 1993- 1997
Docket Clerk
Responsible for all manual filings with local state and federal courts
Perform title searches and record deeds, mortgages and UCC filings with the Cuyahoga County Recorder
Retrieve copies of complaints, journal entries, etc.
EDUCATIONAL BACKGROUND
St. Ignatius High School, Cleveland, OH 1988
The Ohio State University, Columbus, OH (1.5 years of course work towards a degree in Natural Resources) 1989-1991
REFERENCES
David L. Marburger, Attorney
Marburger Law LLC
14650 Detroit Ave., Suite 450
Cleveland, OH 44107
Kurt Feuerstein, Calendar Manager
Littler Mendelson, P.C.
1100 Superior Ave.,
Cleveland, OH 44114
Edward T. Monahan, Paralegal
Baker Hostetler, LLP
Key Tower
127 Public Square, Suite 2000
Cleveland, Ohio 44114-1214