Project Manager Management

Ankur Saxena

**** * **** ****, ***** ***** TX C: 419-***-**** Email: *************@*****.***

Lead Business Analyst

~ BUSINESS PROCESS IMPROVEMENT ~ DESIGN ARCHITECTURE ~ PROJECT MANAGEMENT

Highly accomplished Lead Business Analyst with over 10 years of experience of providing business solutions that enhance productivity, improve quality, drive sustained business performance and maximize revenue potential.

Creative Business Analyst with over 10 years of business analysis and management experience in Healthcare, Financial services and Hospitality Domains. Result-oriented with the reputation of a goal-oriented visionary and effective communicator. Track record in driving innovation in process design and in creating and implementing IT solutions that positively affect the client service. Proficient in using technology, database, process modelling, prototyping to solve company-wide challenges. Areas of expertise includes:

Business System Analysis

Process Analysis & Design

Risk Analysis & Scope

Design Solution Architecture

Leading UAT & Test Cases

Prototyping & Wireframe

Strategy & Scheduling Planning

Business Process Improvement

Agile Methodology

System Development Life Cycle

Change Control Management

Management of Cross-Functional teams

CORE COMPETENCY

10+ years of extensive functional experience and specialist in Business Requirements, System Analysis, Data Modeling, Design, Development, Testing of business critical enterprise applications built on Microsoft and Java related Technologies.

Working as a Business Analyst and having extensive experience on Business Analysis, Requirement Eliciting, Creating functional and design artifacts, Configuring system, System testing, UAT, Post go live support

Having extensive functional experience on US Healthcare, UK Healthcare, US Payroll, Financial Service and Hospitality domains.

Having 4+ years of progressive experience working with Big Four (4) firm.

Having 5+ years of hands on experience on Agile Scrum SDLC Methodology and strong experience in managing scrum team as a scrum master (onshore as well as off shore teams).

Having 3+ years of experience as a UAT Lead.

Manage and delegate junior BA’s works, also mentoring them in their work stream and provide the guidance. AS supervises Dev/QA team members who works under my work streams.

In-depth knowledge of Rational Unified Process (RUP); risk engineering; design using UML, Rational Rose, and Visio, Process workflows

Experienced in Wireframe technique and create wireframe and prototypes for the designs.

Worked on WCM (Web Content Management) & CRM (Client Relationship Management) and apply specific functional knowledge of WCM applications to help guide the design and implementation of the solution

Experience in Data Analysis, Data mapping, current and future state workflows, activity and transition state diagrams, traceability matrices, data dictionaries, translation logic rules

Experience in conducting Cost/Benefit analysis, Impact analysis, Risk analysis and Joint Application Development (JAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project’s exposure to the forces of change.

Strong knowledge in Database using RDBMS databases like SQL Server 2005, SQL Server 2000, and Oracle 10g. Liaising extensively with external or internal clients for the requirement and end to end delivery related issues.

Involve in the test process to Create and review test case which is update to mark with the functionality specified in the functional document.

Possess excellent oral and written communication skills and management capabilities. Proficient in resource management and project estimation, creating and tracking Project Plans using MS Project.

EDUCATION

MCA (Masters in Computer Applications) 2003 - 2006

Institute of Management and Entrepreneur Development, BVDU, Pune, India www.bharatividyapeeth.edu

CGPA – 6.9/10

Certified Six Sigma Green Belt (SSGB) Progamme 2014

Pursuing PMP Certification

TECHNICAL SKILLS:

RDBMS

MS SQL 20xx, MS Access 2000, Oracle 9i

Language

VB.NET, C#, XML, HTML, CR 9.x

Source Control

TFS 2013/2015, SVN

Collaboration Tools

SharePoint, IBM Telelogic CS, IBM Doors, Rational Rose

Tools

MS Office Suite, Visio, Storyboard, WebEx, WCM, CaliberRM, SISS, SSDW, Workflow

PROFESSIONAL EXPERIENCE:

PricewaterhouseCoopers LLP November 2012 – Till Date

www.pwc.com

Project: SMART Solutions

Role: Lead Business Analyst

Domain: US Healthcare

Description: SMART Solution is a next generation version of Systematic Monitoring and Review Technology (SMART) system for coding quality improvement, assisting clients with revenue cycle and denial management for all insurance payors. Working as a Lead Business Analyst requires working with client, stakeholder, involve in requirement gathering, authoring requirement and design specifications, involvement in the system testing and UAT testing.

Responsibilities:

Facilitated (JAD) Joint Application Development sessions in order to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.

Managing various projects within SMART Solutions, which include requirement gathering from stakeholder (or clients), authoring requirement specs, prioritizing requirements, assigning to the right resource and tracking its progress.

Implemented Agile methodology in practice and define and create sprints and product backlog and assign tasks to the sprints.

Conducting Pre/Post Sprint session with business stakeholder, Dev and QA team to defined and conclude sprint work items and work activities.

Giving post sprint development demo to the project business stakeholder.

Lead session backlog grooming session along with leadership team to define product backlog and score user stories/Ideas/SOW and bring them into right Releases and Sprints.

Chairing projects scrum call with offshore and onshore team and track project delivery (across multiple sprints).

Managing team of around 10 resources (Dev and QA), tracking their progress and providing any needed support to them.

Participate in the analysis, design, and implementation of relevant WCM application.

Writing requirements for WCM Applications.

Acted as liaison across business units primarily between the Project Manager, Developers, Testers and the Stakeholders.

Good knowledge of HIPAA, HL7 transaction and healthcare data. Worked on data integration platform like EPIC

Creating User story, Use Case Diagrams, Process Flow Diagrams using UML modeling tool MS Visio for different processes and flows of the system.

Performed gap analysis, gathered requirements to document existing business process and enhancement requests for new business system

Study and analysis of business requirements and conducting the status update meetings.

Involved in preparing requirement specifications, design specification and reviewing the test case documents.

Create/Review Change request form the client (through client service team) and business stakeholder and create new Change request to track progress on those CR’s through TFS.

Lead testing efforts in conjunction with the Project or QA Manager, including the design and execution of test scripts and scenarios

Leading UAT Testing (User acceptance Testing) with helps of QA team and UAT Testers.

Defined and Designed KPI Dashboard (KPI) in product in SSDW Framework.

Environment: MS – Visio, TFS, .NET, Storyboard, CRM, WCM

Ariston Tek Inc January 2012 – November 2012

www.aristontek.com

Project: NY UISIm Project

Role: Business Analyst

Domain: US Labor

Client: Department of Labor, New York

Description: Unemployment Insurance program is the collaborative project under the NYS Department of Labor which provide financial support to the eligible unemployment individual in the need time. Working as a Business Analyst requires working with client, involve in requirement gathering, authoring requirement and design specifications, involve in the system testing and UAT testing.

Responsibilities:

Creating Use Case Diagrams, Activity Diagrams, Process Flow Diagrams using UML modeling tool MS Visio for different processes and flows of the system.

Creating Business Processes for the system using Business Process Modeling Notation(BPMN) Ibm Websphere Modeling Tool

Authoring Use case document based on system processes and activities

Facilitated (JAD) Joint Application Development sessions in order to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.

Performed gap analysis, gathered requirements to document existing business process and enhancement requests for new business system

Study and analysis of business requirements and conducting the status update meetings.

Acted as liaison across business units primarily between the Project Manager, Developers, Testers and the Stakeholders.

Involved in converting the User requirements into business requirements, functional requirements and technical requirements and also created business process models from the requirement specs.

Involved in preparing requirement specifications, design specification and reviewing the test case documents.

Need to author the Enhancement document if issue is either design defect or Change request and get approval from client.

Environment: MS – Visio, Rational Clear case, Web sphere Business Modeling, JAVA, SOA

Computech Corporation, Detroit September 2010 – December 2011

www.aristontek.com

Project: WorkBrain (Workforce Management, ERP Product)

Role: Business Analyst

Domain: US Payroll, Human Capital, Time and Attendance

Client: City of Detroit, Detroit, MI

Description: Working as a Business Analyst on Workbrain Time and Attendance requires working with client, involve in requirement gathering, authoring requirement and design specifications, involve in the system testing and UAT testing. In this product we are automatically calculate the pay roll of Employee’s who are working on General Service Department and Fire departments for the City of Detroit with respect to the various pay rule and condition which is set in the Union contracts.

Responsibilities:

Developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams using UML modeling tool MS Visio for different processes and flows of the system.

Performed gap analysis, gathered requirements to document existing business process and enhancement requests for new business system

Study and analysis of business requirements and conducting the status update meetings.

Acted as liaison across business units primarily between the Project Manager, Developers, Testers and the Stakeholders.

Managed and coordinated the User Acceptance Testing and user educational training.

Need to manage requirement tractability and risk matrices to track each requirement and its associated risk along with the project delivery.

On timely basis need to update all concerns stakeholder and departments about the ongoing implementation and its surrounding risks and build system that identify, measure, control, and monitor risks.

Handling a team of Developers and Testers and determined the duties and responsibilities of individuals in a team and set their work priorities.

Working with the client to set deadline, deliverables and project plan

Updating configured payroll rules and creating custom pay rule based on the client requirements.

Provide production support to the product site and act on the product issues accordingly to the priority, once done with work then verify same in the development environment

Need to author the Enhancement document if issue is either design defect or Change request and get approval from client.

Environment: JAVA, J2EE, Oracle 10g, Web services, XML, Eclipse with Workbrain T&A

Infor Glabal Solution, India March 2010 – August 2010

www.infor.com

Project: WorkBrain (Workforce Management, ERP Product)

Role: Functional Consultant

Domain: US Payroll, Retail, Time and Attendance

Client: Safeway, USA

Description: Safeway is the one of the largest Retailer in US and Canada Market and having a presence across North America and more than two hundred thousand employee are working for Safeway Inc. In this Workbrain Time and Attendance we are generated part-time and full-time employee payroll with the help of labor contract and state government guideline. As a Business Analyst my main responsibility is to understand retail domain and do the risk analysis for any new product development or do the gap analysis for existing one for any new requirement, understand employee/or labor group contract and keep updating with the laws and regulation of the federal/state government.

Responsibilities:

Involved in converting the User requirements into business requirements, functional requirements and technical requirements and also created business process models from the requirement specs.

Acted as liaison across business units primarily between the Project Manager, Developers, Testers and the Stakeholders.

Updating configured payroll rules and creating custom pay rule based on the client requirements.

Provide production support to the product site and act on the product issues accordingly o the priority, once done with work then verify same in the development environment

Developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams using UML modeling tool MS Visio for different processes and flows of the system

Acted as liaison across business units primarily between the Project Manager, developers, testers and the stakeholders.

Performed gap analysis, gathered requirements to document existing business process and enhancement requests for new business system

Environment: JAVA, J2EE, SQL Server 2005, XML, Eclipse, Workbrain T&A

Computer Science Corporation June 2008 – March 2010

www.aristontek.com

Project: LORENZO Regional Care (Health Care System)

Role: Business Analyst

Domain: Healthcare

Client: NHS UK (National Health services, UK)

Description: Working as a Business Analyst for NHS Extracts, Reporting, Printing services, Policy management, MHA and Care Management for LORENZO product of iSOFT. My main role is to leisure with solution office and DBT team for understanding and delivering the product requirement. Writing enhancement document and functional document, Review test cases, Issue management, ensure end to end delivery of my product module, leisure with client for any outstanding issue in product site and take appropriate action (If necessary involve DEV, QA and Deployment team).

Responsibilities:

Study and analysis of business requirements and conducting the status update meetings

Involved in converting the User requirements into business requirements, functional requirements and technical requirements and also created business process models from the requirement specs. Managed Requirements using DOORS

Acted as liaison across business units primarily between the Project Manager, developers, Administrators and testers and the stakeholders.

Involved in preparing requirement specifications, design specification and reviewing the test case documents.

Assigning work to the team members and co-coordinating with the team.

As a Business Analyst, need to undergo current implement risk analysis and finds out if there is any risk associated with the requirement and implement and if so then how we can tackle it efficiently.

Worked in accordance to the methodology laid down by the Company for various phases of the business and created business vision, business architecture documents and mock reports.

Facilitated (JAD) Joint Application Development sessions in order to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.

Used MS Excel to enter data from various sources into spreadsheets and also helped in writing test cases based on Excel.

Implemented business modeling, data modeling using MS Visio to develop the business architecture for the application and created use cases, use case diagrams, activity diagrams, state transition diagrams, sequence diagrams, data flow diagrams and collaboration diagrams using Rational Rose in order to understand system flow and data flow.

Used Change Synergy for defect tracking and enhancement requests.

Environment: .NET Framework 2.0/3.0, C#, Java Script, Visual Studio .NET 2005, SQL Server 2005, IIS 6.0, SSRS, Web services, SQL Reporting services, XML, XSLT, BizTalk

LongTop Internation Pvt Ltd, Xiamen, China May 2007 – February 2008

www.Longtop.com

Project: Instant Trip/ Fare Portal

Role: Business Analyst

Domain: Hospitality and Travel

Client: Stargate Cyber Active Pvt. Limited, Lebanon

Description: It is the all-in one product for the traveling domain which contains various solutions which include Airline Solution, travel Agency Solution and Corporate Solution.

Instant portal is based on traveling domain and it is connected to the World Span GDS and get the best and latest fare from there and also it maintain its own agency database to provide some local preferences. With this portal user can select the Air Flight, Hotel, Car Availability and then book selected trip.

Responsibilities:

Study and analysis of business requirements and conducting the status update meetings

Updating the Managers with project status.

Involved in preparing requirement specifications, design specification and reviewing the test case documents.

Involved in the Database Design and developed/updated tables, triggers, views and stored procedures in SQL Server 2000.

Made changes to the existing Client facing XML Interface WebService to accommodate the request for Checking Data application.

Testing the application (Unit, Integration Testing) and fixing the bugs.

Deployed the application into QA environment

Conduct training on .NET, SharePoint, Test plan, Requirement etc

Environment: .NET Framework 2.0, .NET Web Services, C#, Visual Studio .NET 2005, SQL Server 2000, IIS 6.0, MS Enterprise library 2.0, Anthem.NET

Project: ERSYNC

Role: Software Engineer

Client: Microsoft, Shanghai CHINA

Description: Within the Sales, Marketing, and Services group at Microsoft (SMSG) is a small team that manages the Executive Relationship Programs. SYNC is a project to maximize the effectiveness of this team by upgrading and enhancing the tools the team uses to do their job and to represent their programs to other Microsoft groups.

Responsibilities:

Interacting with the business owners for collecting the business requirements and participating in the status update meetings.

Lead the team from front-end in designing and coding the application

Documented the requirement specifications, design specification and reviewing the test case documents.

Involved in the Database Design using Visio and made changes to the existing Membership Database and developed the required stored procedures.

Designed and developed Master and content pages UI using ASP.Net pages for Experian File Lookup module

Conducting the Code Review of the application and making sure the application is DevInspect compliant.

Documented and developed the unit test cases for the modules developed.

Environment: .NET framework 2.0, ASP.Net, C#, CSS, Java Script, Visual Studio .Net 2005, SQL Server 2000, SharePoint Server 2007

AdaSoft Pvt Ltd., Gurgaon, India September 2006 – April 2007

www.adasoftindia.com

Project: Traceability Tool

Role: Software Engineer

Description: This is the project management application which is developed for the AdaSoft AG, Switzerland to maintain the traceability of the projects. This solution provides both backward and forward traceability for the Project and has the link between different phases of the project i.e. Requirement to Design and design to test cases etc

Responsibilities:

Study and analysis of business requirements and conducting the status update meetings

Requirement Analysis and Design (Prepared Use Case diagrams, sequence diagrams and class diagrams for online quiz module).

Designing the Database and developing the Stored Procedures and other database objects.

Used PHP WebControl Library for TreeControl.

Conducting the Code Review and making sure the application is Standard Guideline.

Preparing Test Plan and Test Case and run Test cases.

Environment: PHP 4.0, MySQL, PHP Classes, JavaScript, HTML/DHTML, Adobe Dream Weaver

Project: Share Management System

Role: Software Engineer

Responsibilities:

Involved in analysis, design, coding and deployment of the application.

Requirement Analysis and Design (Prepared Use Case diagrams, sequence diagrams and class diagrams for online quiz module).

Designing the Database and developing the Stored Procedures and other database objects.

Preparing Test Plan and Test Case and run Test cases.

Environment: .NET Framework, ASP.NET 1.1, VB.NET, SQL Server 2000, MS Enterprise library, Crystal report 7.0

REFERENCES

Reference can be provided on request.

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