Customer Service Office
Resume:
LORI-ANN PEVIDE
Fall River, MA *****
linkedin.com/in/lpevide
*************@*****.***
OBJECTIVE
To obtain an Office Assistant/Administrative Assistant position in a
company where I can utilize my office and customer service skills and
acquire new abilities and responsibilities.
EXPERIENCE
Office Assistant - Paramount Tool, LLC - Fall River, MA
Provided reception support, took phone messages, retrieved and opened mail,
filed, scanned and data entry. Checked email and fax machine for orders.
Phoned, faxed or emailed customer to verify their order as received and
processed. Also, used Microsoft Software, QuickBooks and office equipment.
Kept work and reception areas neat and organized.
Floater/Clerical - Pancon Corporation - East Taunton, MA
Opened and closed work orders, ordered supplies, data entry, maintained
information and inventory in Syspro. Staged work for machine operators.
Trained personnel on how to use a heat sealing and an automatic bagging
machine. Kept work area neat and organized.
File Clerk - Law Offices of Deborah G. Kohl - Fall River, MA
Pulled client files for appointments, court dates and reviews. Filed and
archived documents accurately and efficiently with strict confidentiality.
Used Time Matters Software and office equipment. Kept work area neat and
organized.
Production Control Coordinator/Packager - CoWorx Staffing - Taunton, MA
Packaged kits for clean room to assemble into military night vision
goggles. Received in pieces from shipping, labeled and sent product to
quality for inspection. After inspection, pieces are date labeled and
stored on shelves for future kits. Used Oracle Software to maintain
inventory, used Microsoft Software, Lotus Notes Software and used office
equipment.
Clerical/Quality - Professional Contract Sterilization, Inc. - Taunton, MA
Reviewed documentation after product has completed sterilization. (from pre
through post). Management dealt with discrepancies and Corrective and
Preventive Actions (CAPA) when product was not sterilized correctly per
Standard Operating Procedure(SOP). Provided reception support, took phone
messages and used office equipment. Called clients and truck companies to
schedule pickups per client request for drop off and shipped products
internationally. Kept work and reception areas neat and organized.
Quality/Clerical - CHF Industries, Inc. - Fall River, MA
Audited packers work, printed up packing slips, bills of lading, shipping
manifests and packer error reports. Answered phones, scheduled pickups,
faxed, copied and filed documents. Used FedEx and UPS Software to mail out
orders. Used office equipment and took physical inventory twice a year.
Saved company from having to pay fines for packer discrepancies. Kept work,
reception and office areas neat and organized.
EDUCATION
Bristol Community College - Microsoft Office and QuickBooks Certificate
2016.
Bristol Community College - Attended Secretarial Science courses.
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