Manager Customer Service
Resume:
TINA L DELAGARZA
BAYTOWN, TX 77520
*******@*****.***
Summary of Qualifications
* Fluent in Spanish
* 10+ years of extensive retail,sales,& hospitality background
* Certified in: Photo,Serv Safe,Applied Science,Leadership,Leasing
* Quality communication skills
* Enthusiastic persona with an active drive for marketing Work History
C.S.I, Texas
Operator Feb 07, 2014
Answer multiple lines and gather detailed information. Have to remain courteous and have excellent phone etiquette. CPI Corp, San Antonio, Texas
Studio Manager/photographer Jul 27, 2012 - Apr 04, 2013
*Profound knowledge of management principles
*Proficient with variety of lighting situations
*Ensured excellent service on a consistent basis.
*Reviewed the photo output of the photo studio.
*Ability to supervise and train team members
*Ability to prioritize workloads
Sonic, SAN ANTONIO, Texas
Associate Manager Jun 16, 2010 - Jul 18, 2012
*Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
*Direct hiring, training, and scheduling of food service personnel.
*Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
*Comply with all health and safety regulations.
*Perform other duties as assigned by management.
Green Light PCS, SAN ANTONIO, Texas
Sales Manager Nov 12, 2008 - Apr 24, 2009
Sold cell phones and service plans. Customer service, Direct hiring, training, and scheduling Phillips Entertainment, SAN ANTONIO, Texas
Sales /Actor Feb 09, 2008 - Oct 10, 2008
Sold tickets to the attraction's.I would greet guest. Also would act upstairs as part of the attraction. Would put on monster makeup and get into character. I made sure the customers would leave satisfied. Ernie Ray Bubenik, SAN ANTONIO, Texas
Clerical Jan 20, 2006 - Apr 21, 2006
I did all basic clerical activities along with greeting the customers and achieving a comfortable environment and work space.
Faxing,appointment setting, data entry, copying, answer phones. Sonic Drive In, SAN ANTONIO, Texas
Associate Manager Nov 11, 2003 - Oct 23, 2005
Ran shifts,made change,bank deposits,made weekly schedule,food orders,cooked, OT Transportation, VICTORIA, Texas
Driver Oct 01, 2001 - May 01, 2002
Transport clients to their destinations. Made the scheduled routes of our clients Sears Portrait Studio, VICTORIA, Texas
Photographer Jan 01, 1999 - Nov 01, 2001
I would take family and single portraits. Also I sold Portait collections and accessories. It was my job to cut the film and assure it was sent off to meet deadlines.
Coastal Maverick, Victoria, Texas
Cashier May 01, 2000 - Dec 01, 2000
Greet Customers. Register. Made deposits. Stocked, Kept store cleanlienes UnivisionTelevision Station, Victoria, Texas
Intern Apr 01, 1999 - May 01, 1999
Learned a little about whats goes on in the news room was shown how the news is edited,directed,teleprompter,and how the reporters prepare for story's. Also went out with camera crews to film on sight. Training
Certified Photoghrapher
C.P.I.
Graphic Design
I.A.D.T.
Digital Photgraphy Aug 06, 2012 - Aug 31, 2012
Photo Art Studio
Updated on all Digital media and it's progression. Modern and advanced Techniques Leadership Management Mar 08, 2010 - Mar 12, 2010
SPI
A week long seminar on how to lead your team.Gave tips on motivating and inspiring greatness inthe work environment.
Occupational License or Certification
Photographer Certification
C.P.I, Victoria, Texas
Profesional Photographer Certification
Photo Art Studio
Computer Skills
Typing Speed: 21 Words Per Minute
• Apple or Macintosh Computers
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Graphics or Drawing Software (Photoshop, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Utility Software (Virus, File Compression, etc)
• Web Design Software (RapidWeaver, etc)
• Word Processing Software (Word, WordPerfect, etc) Additional Computer
Skills: Adobe Photoshop Indesign*Light Room*Illustrator Gimp, Picassa, Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Speak )
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